Archive for February, 2014

January 2014

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Here are some of the highlights for January 2014 as well as ongoing work:

  • Start of semester – A good portion of January was spent helping the campus prepare for the start of classes.  This included the usual list of items, such as custom reports, meal plan changes and fixes, course calendar creation, and preparation for the use of course tools like OpenClass.
  • Billing Acknowledgement – We deployed an updated version of electronic checkin to support a new requirement to have students acknowledge that they are responsible for paying their bill.  We experienced a few bugs at go-live, but quickly resolved these so that checkin and acknowledgement could be completed.  We have already deployed a few enhancements to improve the checkin process when it occurs again in August.
  • Financial aid setup and maintenance – We have been working closely with Student Financial Services to prepare for the 2014-2015 aid year.  This includes the installation of a Banner Financial Aid upgrade as well as modifications to jobs that support packaging and reporting.
  • Banner Security Request application – We deployed a new version of the Banner Security Request application that uses a modern interface and supports Discoverer access requests as well.
  • Cognos BI and TM1 – There are some residual tasks for Phase 2 of the implementation with Infolink Consulting before considering the project completed. We are working with Financial Operations to finish this work, which will provide them with a budgeting model that will significantly improve the budgeting process.
  • DegreeWorks – DegreeWorks is a replacement for the CAPP application that we use for degree planning. This project will allow for greater flexibility and usability for students, advisors and staff that assist students with their degree plans.  We went live with advisor access on November 21st as planned.  We anticipate a go-live date for student access in time for class registration in the next month.
  • Student Aid Services (SAS) – Enrollment Marketing requested our help with a project to send out electronic financial aid award letters for incoming, undergraduate students.  They have partnered with Student Aid Services to manage this, which includes the need for student and financial aid data.  The service will be used in parallel to Evisions hosted locally, which has already been in use for sending out all award letters.  We provided SAS with an initial test file and will complete work to automatically deliver files once all testing is complete.
  • Health Saving Account (HSA) – A data feed has been created to support the new HSA option for employees in 2014.  This will operate similar to the feed that we provide for other services such as TIAA-CREF where account deposits are made for employees.
  • Bean Bucks online purchasing – We have been working with Business Services to provide the ability for students to purchase additional Bean Bucks.  This service will only be available for students with Lifestyle and Freestyle plans.  We  have deployed the purchasing site already, but are working through some final changes to the Balances portlet in myACU before considering this project complete.
  • In all, 66 development issues and 245 Motorhelp support tickets were resolved during the month.
  • We recorded an overall application uptime of 99.92% for the month of January.

See January 2014 – Resolved Issues for a more in-depth summary.