Archive for May, 2014

April 2014

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Here are some of the highlights for April 2014 as well as ongoing work:

  • 64 development issues and 127 Motorhelp support tickets were resolved during the month.
  • We recorded an overall application uptime of 99.97% for the month of April.
  • Talisma hardware move – We are preparing for a major hardware move of the Talisma CRM database this weekend (May 16th through 18th).  This effort  required significant coordination with Admissions, our systems folks, and our vendor, Campus Management.  The move will increase the server resources and allows for regular data growth.
  • Financial aid setup and maintenance – We have been working closely with Student Financial Services to prepare for the 2014-2015 aid year.  This includes the installation of a Banner Financial Aid upgrade as well as modifications to jobs that support packaging and reporting.
  • Cognos BI and TM1 – We continue to work with Financial Operations to finish up the budgeting model project.  We anticipate spending time with the budget office to insure a smooth roll-out of campus-wide budgeting for FY2015 in parallel mode with the process we’ve used historically.
  • Operational Data Store (ODS) –  We have been successfully running ODS with the Banner data that comes “out of the box.”  We are in the planning phase to start using it as a primary data source for reporting, which includes analysis to determine what ACU-specific data needs to be added to make it most useful.  We have already made use of the ODS for a few small reporting needs.
  • Moodle hosting for Graduate Studies in Education – In January we began hosting an instance of the Moodle learning platform for a few courses in the Graduate Studies in Education program.  We will host this until Summer 2015, which gives the university some time to make a longterm decision for the enterprise learning management system (LMS).
  • myACU improvements – We are updating the look and feel to better match the new design of, which includes making it mobile and tablet friendly.  We are also seeking to improve the load times of the login and home tabs as well as make improvements of tools such as the student search feature.  We anticipate making many of these changes live in August.
  • Mobile printing – We are working with our tech support folks to enable printing from mobile devices.  We are targeting a go-live in time for Fall 2014.
  • Activity Insight – The Provost approved the purchase of Activity Insight, which is a cloud-hosted solution for faculty activity reporting.  We are working closely with the Office of the Provost to provide data integration between Activity Insight and Banner.  This implementation will significantly enhance the ability to collect and report this data for accreditation and other university needs.  We anticipate a go-live around the start of the fall term.

See April 2014 – Resolved Issues for a more in-depth summary.