Archive for August, 2014

July 2014

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Here are some of the highlights for July 2014 as well as ongoing work:

  • 61 development issues and 150 end-user support tickets were resolved during the month.
  • We recorded an overall application uptime of 99.91% for the month of July.
  • myACU improvements – We released an updated look to myACU on August 5th.  The update improves the look and feel to better match the new design of www.acu.edu, makes myACU more mobile-friendly, and improves the load time of key pages.
  • Web theme development – We have been working on a new web theme that mirrors our work with myACU, which will allow us to push out a common theme to many of our web applications.  This will improve our development process and insure that applications are more mobile-friendly.
  • Infrastructure changes – We worked with Enterprise Infrastructure to complete multiple server moves so that we can provide service with up-to-date hardware.
  • Business Intelligence updates – We are working through upgrades to multiple BI tools, including Tableau, Cognos BI, and Cognos TM1.  The updates insure we remain up-to-date as we prepare to push out wider adoption to Cognos BI in particular.
  • Single sign-on update – A major update to the open source software we use for single sign-on, Central Authentication Server (CAS), was released in late spring. The update includes a number of bug fixes and enhancements, including enhancements to the password management features we introduced last fall.  We are working to implement all of our customizations and plan to release this into production sometime this fall.
  • Activity Insight – We continue to work with the Office of the Provost to provide data integration between Banner and Activity Insight.  We have completed most of the initial work with the last few remaining items to be completed soon. This implementation will significantly enhance the ability to collect and report this data for accreditation and other university needs.

See July 2014 – Resolved Issues for a more in-depth summary.

Fast fact for the month: ACU introduced the first version of myACU at the start of the Fall 2000 semester with the goal of allowing students to access their e-mail accounts, academic and financial records, and file server accounts from one site with a single login.  The original myACU was modeled after web portals provided by companies such as Yahoo! and Netscape.  myACU has evolved some over the years, but still seeks to meet the primary goal of making it easier for people to get to the resources they need.