Archive for December, 2014

November 2014

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Here are some of the highlights for November 2014 as well as ongoing work:

  • 46 development issues and 108 end-user support requests were resolved.
  • We recorded an overall application uptime of 99.96%.
  • Fast fact – Computing Services maintains a complex set of integrations that allow applications to work seamlessly through a single login and the automated sharing of data between applications.  We maintain numerous data integrations that support applications such as CS Gold (ID cards), RMS (housing system for Residence Life), NueMD (Medical Clinic patient software), and Pharos 360 (student retention intelligence).  We were pioneers in providing users with access to many web-based applications through a single login, including myACU, Self-Serve Banner,, and Google Apps.  We are regularly creating new integrations as we adopt new applications or identify new means of automating communication between systems.
  • Canvas LMS – Dr. Robert Rhodes, Provost, announced that Canvas will be our enterprise learning management system (LMS).  We started preliminary work on the single sign-on and data integration that this implementation will require.  We will work with a team of folks from the Adams Center and Educational Technology to prepare for a pilot during the Spring 2015 term and a full rollout beginning with the Fall 2015 term.
  • myACU theme update – We are testing minor modifications to the look and feel of the myACU theme that will be released between the fall and spring terms.  This will include some refreshing of applications that still use the old myACU look and feel.
  • Blogs update –  We are testing a major WordPress update that we plan to apply between the fall and spring terms.  This will keep up-to-date and address some known security issues.
  • Employee benefits enrollment site – We completed single sign-on and data integration for the new employee benefits site in preparation for benefits enrollement.  Now we are working with folks from HR and Payroll to implement the data integration with Banner for 2015 benefits to go into effect.
  • Banner hardware update – We are moving the Banner application tier to a new server.  Users from the functional areas are helping us test so that we have a smooth transition.
  • Hardwick Day financial aid analysis – ACU hired Hardwick Day to help craft our financial aid strategy, which requires that we provide them with a data set for analysis.  We finished up preliminary work to provide a weekly data set and are awaiting the results of their testing.
  • Business Intelligence – We are moving forward with the implementation of Data Cookbook for managing data governance. Several campus offices are writing production reports with Cognos.  The operational data store (ODS) is being expanded to include data that is not delivered by Ellucian (Banner) as well as custom ACU data.

See November 2014 – Resolved Issues for a more in-depth summary.