Archive for March, 2015

February 2015

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Here are some of the highlights for February 2015 as well as our ongoing work:

  • 49 development issues and 133 end-user support requests were resolved.
  • We recorded an overall application uptime of 99.98%.
  • Fast fact – Xythos, also known as ACU Files or simply Files, is an enterprise file service that allows you to place files in a central location so they can be accessed online.  You can upload, access, and share files from with anyone at ACU or outside of the university. Last year there were 225,792 files totaling 1.1 terabytes uploaded and/or modified through home, course and departmental folders in Xythos.
  • Graduate School program buildout – We continue to work with the Graduate School to prepare for the launch of new programs later this year.  Discussions are on-going for the use of new applications for the recruiting and admissions process as well as specialized content in myACU.
  • InTouch update – We are updating the InTouch mobile application due to technology changes in the Apple development environment.  Our development work will have the added benefit of making InTouch available to Android devices.
  • Financial Aid projects – We have been working with Student Financial Services and Enrollment Services to help them various projects, including Banner updates to support 2015-2015 financial aid awards, cloning the Banner production database to a test environment for continued testing, and work on the Hardwick Day data set for financial aid analysis.
  • Talisma CRM update – We are working with our vendor, Campus Management, as well as Enrollment Management to plan for a major update of our CRM for recruiting and admissions. We have tentatively scheduled this work for late May.
  • Business Intelligence – We continue to make small steps in transitioning to Cognos as our enterprise reporting tool.  We are working to provide better coverage of Banner data in the Ellucian-delivered operational data store (ODS) so that data currently accessible in Discoverer will be available for reporting in Cognos.  Several report authors are creating Cognos reports that will be used for production reporting.  We are still in the very early stages of an extensive process to migrate all of our reporting from Discoverer to Cognos that will likely stretch through the next two years.

See February 2015 – Resolved Issues for a more in-depth summary.