Archive for March, 2016

February 2016

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Here are the highlights for February 2016 as well as our ongoing work:

  • 86 development issues and 133 end-user support requests were resolved.
  • We recorded an overall application uptime of 99.44%.
  • Fast fact – Computing Services maintains a complex set of integrations that allow applications to work seamlessly through a single login and automated sharing of data between applications.  We maintain close to 40 data integrations that support applications such as Canvas LMS, School Dude (facilities management and support), and TouchNet e-commerce.  We were pioneers in providing users with access to many web-based applications through a single login, including Adobe Creative Cloud, Adobe eSign Services, and Medicat (Medical Clinic patient portal).  We are regularly creating new integrations as the campus adopts new applications.
  • Adobe eSign Services – We are working with Kristy Strickland, Director of Communications and Technology Training, and campus offices to create custom web forms that initiate processes to gather digital signatures.  This will significantly improve many processes, including some that have been paper-based.
  • Banner Employee Profile – We are very close to release of Employee Profile in production, which will be our first Ellucian XE application deployment. The Banner Employee Profile gives employees a consolidated view into their personal, employment, and job-related information.
  • New Student Orientation registration – We have been reprogramming the New Student Orientation registration application that was originally created a decade ago.  We intend to have the new application ready for use when registration opens in April.

See  February 2016 – Resolved Issues for a more in-depth summary.