Archive for October, 2016

September 2016

0 Commentsby   |  10.07.16  |  Banner

September 2016 by the numbers:

  • 208 end-user support requests resolved
  • 118 development and administration issues resolved (new monthly record)
  • 120 new development and administration issues created
  • 10 projects in-progress
  • 5 new projects requested
  • 99.98% average uptime

Did you know?

For over a decade, colleges and universities have promoted National Cyber Security Awareness Month (NCSAM) each October as part of a collaborative effort to ensure everyone has the resources they need to stay safe online.  Here are some tips to help you be more secure online since information security is everyone’s responsibility.

What else is going on?

  • Personnel changes –  We are in the process of interviewing applicants for our open programmer position and hope to hire someone soon.
  • Banner updates – All pre-requisite updates for Banner XE Registration were installed last month.  The XE Registration production install is almost complete, which will modernize and improve the class registration process for students.  We are working with the Office of the Registrar to implement a pilot to use the new registration functionality during class registration later his fall with the intention of a full deployment in the spring.
  • ACU Dallas campus projects – We are working on multiple projects for the Dallas campus, including improvements to student billing, integration with a second instance of Canvas LMS, and integration with a new textbook vendor.
  • Employee benefits enrollment – We are working with our colleagues in Human Resources to implement data integration with a new vendor for employee benefits enrollment. We anticipate completion of most of this work this month.

See September 2016 – Resolved Issues for more details.


Information Security: Everyone’s Responsibility

0 Commentsby   |  10.04.16  |  Security

Did you know?

  • 93% of Americans believe their online actions can help make the web safer for everyone.
  • However, 28% of Americans say they lack knowledge about ways to stay safer online. [Source]

It is important for each of us to be aware of the increasing security risks of mobile devices, from laptops and tablets to smartphones and wearable technology, and 24/7 access to our personal data.

  • Protect Your Device: Add a passcode to your cell phone, tablet, or laptop right now!
  • Use Strong Passwords or Passphrases: Especially for online banking and other important accounts.
  • Check Your Social Media Settings: Review your social media security and privacy settings frequently. Enable two-step verification whenever possible.
  • Educate Yourself: Stay informed about the latest technology trends and security issues such as malware and phishing.
  • Get Trained: Contact the Helpdesk for additional resources or training opportunities.

October is National Cyber Security Awareness Month (NCSAM) month.  NCSAM is designed to help everyone understand the role they can play in promoting online safety, and it all starts with STOP. THINK. CONNECT.™, the global online safety education and awareness campaign. NCSAM 2016 will highlight STOP. THINK. CONNECT. and provide tips, infographics, videos, social media content, and other resources that you can use and share at home, at work, and in the community.

(This content was provided by Educause.)