Archive for April, 2017

March 2017

0 Commentsby   |  04.05.17  |  Banner, Security

March 2017 by the numbers:

  • 165 end-user support requests resolved
  • 96 development and administration issues resolved
  • 114 development and administration issues created
  • 10 projects in-progress
  • project completed
  • 3 projects requested
  • 99.95% average uptime
  • 162 people attended Banner 9 information sessions in February and March

Don’t Be Fooled! Protect Yourself and Your Identity

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. Here some tips that can help you prevent identity theft.

Banner 9

We are excited to announce that Phase 1 of major improvements to Administrative Banner are coming this week. Banner 9 (formerly Banner XE) will significantly improve your ability to use Banner, with Java no longer required once all project phases are completed.  You can view more details in a separate post on the Computing Services blog.

What else is going on?

  • Next Banner 9 projects – Much of our work is centered around Banner 9 updates right now.  We are working on multiple projects related to the next phases, which include updates to Finance, Human Resources and Student. During the month of April we will identify timelines to address more of our custom forms as well as Self-Service Banner functionality.
  • Project, projects, projects – Spring 2017 has been busy with multiple projects in-progress and six project requests submitted over the course of March and February.  The next few months will be busy between these requests and our ongoing Banner 9 work.

 

Banner 9 Go-live Summary

0 Commentsby   |  04.02.17  |  Banner

We are excited to announce that Phase 1 of major improvements to Administrative Banner are coming later this week. Banner 9 (formerly Banner XE) will significantly improve your ability to use Banner, with Java no longer required once all project phases are completed.  Here are the important details as we prepare to go live:

  • When will the changes take place? The Banner 9 updates should be in place by the time you arrive to work on Friday, April 7th.
  • What is changing? Phase 1 includes Banner General as well as a new navigation bar that will be visible throughout Administrative Banner.  Banner General includes most forms with a G in the first place of the seven-letter acronym of the form (e.g. GOAMTCH).
  • How will I access Banner 9? The existing short link will be updated on April 7th to send you to the new Administrative Banner home page.  Please contact the Helpdesk if you need the link.
  • What web browser should I use following the update? You will keep using the same browser you use now, since some forms will use Internet Native Banner (Banner 8).
  • Where can I find more information? We have answered the most common Banner 9 questions in a frequently asked questions page that is accessible through the “Banner 9 FAQs” quicklink in myACU.
  • What should I do if I experience a problem? Please contact the Helpdesk at helpdesk@acu.edu or (325) 674-4357.

We look forward to introducing Banner 9 and helping you successfully serve our campus.

Don’t Be Fooled! Protect Yourself and Your Identity

0 Commentsby   |  04.02.17  |  Security

According to the US Department of Justice, more than 17 million Americans were victims of identity theft in 2014. EDUCAUSE research shows that 21 percent of respondents to the annual ECAR student study have had an online account hacked, and 14 percent have had a computer, tablet, or smartphone stolen. Online fraud is an ongoing risk. The following tips can help you prevent identity theft.

  • Read your credit card, bank, and pay statements carefully each month. Look for unusual or unexpected transactions. Remember also to review recurring bill charges and other important personal account information.
  • Review your health insurance plan statements and claims. Look for unusual or unexpected transactions.
  • Shred it! Shred any documents with personal, financial, or medical information before you throw them away.
  • Take advantage of free annual credit reports. In the US, the three major credit reporting agencies provide a free credit report once a year upon request.
  • If a request for your personal info doesn’t feel right, do not feel obligated to respond! Legitimate companies won’t ask for personal information such as your social security number, password, or account number in a pop-up ad, e-mail, text, or unsolicited phone call.
  • Limit the personal information you share on social media. Also, check your privacy settings every time you update an application or operating system (or at least every few months).
  • Put a password on it. Protect your online accounts and mobile devices with strong, unique passwords or passphrases.
  • Limit use of public Wi-Fi. Be careful when using free Wi-Fi, which may not be secure. Consider waiting to access online banking information or other sensitive accounts until you are at home.
  • Secure your devices. Encrypt your hard drive, use a VPN, and ensure that your systems, apps, antivirus software, and plug-ins are up-to-date.

If you become a victim of identity theft:

  • File a report with the US Federal Trade Commission at IdentityTheft.gov.
  • Use the identity theft report to file a police report. Make sure you keep a copy of both reports in a safe place.
  • Flag your credit reports by contacting the fraud departments of any one of the three major credit bureaus: Equifax (800-525-6285), Experian (888-397-3742), or TransUnion (800-680-7289).

(This content was provided by Educause.)