Archive for June, 2017

May 2017

0 Commentsby   |  06.05.17  |  Banner, Ellucian, Security

Did you know?

We support teaching and learning by integrating Banner and single sign-on with essential services such as the Canvas learning management system (LMS).  During the Spring 2017 term, 828 courses taught through the main campus used the Canvas course tool, which involved 314 faculty and 3,916 students.

Our Service Portfolio

We maintain a service portfolio of 131 services that support critical operations of the university.  Services include Banner, myACU, single sign-on, CS Gold ID card system, and much more.  We implemented 11 new services and removed nine services during the fiscal year 2017 (June 2016 through May 2017).    Eight out of the 11 new services were data integrations with services like Banner, which continues a multi-year trend where most new projects involve integration work.

Basic Steps to Online Safety and Security

Follow these six National Cyber Security Alliance recommendations to better protect yourself online and make the Internet more secure for everyone.

Google Security Tools

Google provides G Suite users with multiple tools to help protect your account and address potential security issues.  You can use these helpful resources to manage your account and combat phishing attempts.

Banner 9

We will cross the halfway point in the Banner 9 upgrade process for Administrative Banner in June with the upgrades to Banner Finance and Banner Student. Next up is Accounts Receivable 9, which will start this week.  We are refining our project timeline for the remaining Administrative Banner 9 updates, Self-Service Banner 9 updates, and custom form conversions. We are still targeting completion of all Administrative Banner updates by the end of 2017.

May 2017 by the Numbers

  • 222 end-user support requests resolved (new record for month of May)
  • 105 development and administration issues resolved (new record for month of May)
  • 14 projects-in-progress
  • project completed
  • 5 projects requested
  • 99.59% average uptime

Google Security Tools

0 Commentsby   |  06.05.17  |  Security, google

Google provides G Suite users with multiple tools to help protect your account:

  1. Last account activity – When you are logged into Gmail, Google provides a helpful “Details” link in the bottom right corner of the page that provides information about the last activity on your account. The Last account activity help article provides more details.
  2. Report a phishing message – Please use these steps to proactively report a message that you believe is a phishing attempt.
  3. Security Checkup tool – The tool will walk you step-by-step through review of your settings as well as connected devices and third-party applications.  You can follow these steps to use the tool.
  4. New warnings for employees to prevent data loss – Last week, Google released a new feature to help users prevent data loss through unintended replies to an external email address. You can view Google’s post for more details.

Basic Steps to Online Safety and Security

0 Commentsby   |  06.01.17  |  Security

Follow these six National Cyber Security Alliance recommendations to better protect yourself online and make the Internet more secure for everyone:

  • Fortify each online account or device. Enable the strongest authentication tools available. This might include biometrics, security keys, or unique one-time codes sent to your mobile device. Usernames and passwords are not enough to protect key accounts such as e-mail, banking, and social media.
  • Keep a clean machine. Make sure all software on Internet-connected devices — including PCs, laptops, smartphones, and tablets — are regularly updated to reduce the risk of malware infection.
  • Personal information is like money. Value it. Protect it. Information about you, such as purchase history or location, has value — just like money. Be thoughtful about who receives that information and how it’s collected by apps or websites.
  • When in doubt, throw it out. Cybercriminals often use links to try to steal your personal information. Even if you know the source, if something looks suspicious, delete it.
  • Share with care. Think before posting about yourself and others online. Consider what a post reveals, who might see it, and how it could be perceived now and in the future.
  • Own your online presence. Set the privacy and security settings on websites to your comfort level for information sharing. It’s okay to limit how and with whom you share information.

(This content was provided by Educause.)