Archive for October, 2017

September 2017

0 Commentsby   |  10.04.17  |  Banner, Security, google, tips

By The Numbers

Here are Computing Services’ statistics for September 2017:

  • 226 end-user support requests resolved (new record for September)
  • 93 development and administration issues resolved
  • 15 projects-in-progress
  • project completed
  • 1 projects requested
  • 99.97% average uptime

October is National Cyber Security Awareness Month

For more than a decade, colleges and universities have promoted National Cyber Security Awareness Month (NCSAM) each October as part of a collaborative effort to ensure that everyone has the resources they need to stay safe online.  Here are some practical ways to be involved:

  1. Security Training – Information Technology is offering cyber security awareness training for faculty and staff. This training is comprised of three modules, “Email Security,” “Safe Social Networks,” and “URL Training.” Each module takes around 15 minutes to complete.  Please contact the Helpdesk for the web address.
  2. Security Measures with Google – Did you know that Google provides users with tools to help protect your account?  Do you know what a phishing message looks like and how to handle it?   We are partnering with ACU’s Innovation Foundry to offer a Gmail security session on Thursday, October 19th at 11 am.  Please join us in the Innovation Foundry on the top floor of the ACU Library to learn more.  If you plan to attend, then please visit the events page to RSVP.
  3. Information Security is Our Responsibility – In honor of NCSAM — and because information security is everyone’s responsibility — we offer the following tips to help you remain vigilant with your accounts and devices.

It’s All In My Head

How do you manage information that is critical to your department’s operation?  How do you train and prepare a new hire when they join your team?  Do you know what tools ACU provides for managing your information?  We are offering a knowledge management session on Thursday, October 5th at 11 am in the Innovation Foundry.  Please join us to learn about the tools and methods that will make your department more efficient.  If you plan to attend, then please visit the Innovation Foundry events page to RSVP.

Did You Know?

Do you find it challenging to find a time that works for everyone that needs to be included in a meeting?  Google Calendar provides a Suggested Times feature, which will automatically find times and locations for you.  Suggested Times is an excellent alternative to third-party tools such as Doodle where you have to poll people for availability.  Use of the feature requires that all meeting participants share free/busy access to their calendars at a minimum.

Banner 9 Project Updates

Here are the highlights of a busy month of September as well as upcoming work:

  • We trained 125 users in the basics of Banner 9 during August and September.
  • We are preparing updates to many of the existing Banner 9 components later this month.
  • We are ramping up work to migrate Banner forms customizations to Banner 9.  We will reduce our custom form count by almost 75%. We are partnering with Ellucian to help us migrate some of these custom forms.
  • We are still targeting completion of the Administrative Banner upgrades to version 9 by the end of this year.

Information Security Is Our Responsibility

0 Commentsby   |  10.01.17  |  Security

Did you know? According to a 2016 Raytheon survey, 86 percent of young adults think that keeping the Internet safe and secure is a responsibility we all share — up 4 points from 82 percent in 2015.

As digital citizens, we are getting better about consistently protecting ourselves, our devices, and our family and friends. However, the Internet is always “on,” so we must remain vigilant and continue to connect with care to protect our mobile devices — including laptops, tablets, smartphones, and wearable technology — as well as our personal information.

  • Protect your device. Add a passcode to your cell phone, tablet, or laptop right now!
  • Use strong passwords or passphrases. Especially for online banking and other important accounts.
  • Enable multifactor authentication. Wherever possible, enable multifactor authentication, which helps secure your accounts by requiring hardware or biometrics in addition to your password.
  • Check your social media settings. Review your social media security and privacy settings frequently. Enable two-step verification whenever possible.
  • Educate yourself. Stay informed about the latest technology trends and security issues such as malware and phishing.
  • Get trained. Contact your institution’s IT, information security, or privacy office for additional resources and training opportunities.

(This content was provided by Educause.)