Lockdown Browser

Tips for Using Lockdown Browser Successfully

Here are a few best practices for reducing Lockdown Browser related issues:
  1. Do not panic.  Your anxiety can be quickly picked up by students who would start to believe that the software does not work when some proactive actions described below could solve most of the problems. Typically students will encounter problems for their first exam, but the problems diminish for future ones once they have found out what problems they have.
  2. Import a tutorial module in your course from Canvas Commons where we provided instructions for you and students.  Check this video if you need to find how to do it.
  3. Set a sample quiz: Part of the module described above included a sample quiz with Lockdown Browser enabled. Always include a sample quiz before you release the real one.  You can even use it as a bonus item.  From the gradebook, you can see which students have and have not taken the quiz.  You can check with them to seek help when needed.
  4. Enable iPad.  When configuring a test in Lockdown Browser, make sure you turn on the feature to enable students to take it on the iPad from LockdownBrowser‘s “advanced settings”.
  5. Restart devices: Ask students to restart devices before an exam.
  6. Students should also exit all programs other than Lockdown Browser before taking a major exam.
  7. Ask them to update their devices and the Lockdown Browser app if they have not done so.
  8. Check Wifi. Ask students to check their wifi connection before taking an exam.  Computing Services recommends “ACU secure.”

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