{"id":358,"date":"2019-02-20T09:20:24","date_gmt":"2019-02-20T15:20:24","guid":{"rendered":"http:\/\/blogs.acu.edu\/adobe\/?page_id=358"},"modified":"2022-08-30T16:48:10","modified_gmt":"2022-08-30T21:48:10","slug":"support","status":"publish","type":"page","link":"https:\/\/blogs.acu.edu\/adobe\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;0|0px|57.5938px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row module_class=&#8221; et_pb_row_fullwidth et_pb_row_fullwidth&#8221; _builder_version=&#8221;4.16&#8243; width=&#8221;100%&#8221; width_tablet=&#8221;100%&#8221; width_phone=&#8221;&#8221; width_last_edited=&#8221;on|desktop&#8221; max_width=&#8221;100%&#8221; max_width_tablet=&#8221;100%&#8221; max_width_phone=&#8221;&#8221; max_width_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;0|0px|0|0px|false|false&#8221; make_fullwidth=&#8221;on&#8221; 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button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221;][et_pb_slide heading=&#8221;Adobe@ACU Support&#8221; use_bg_overlay=&#8221;on&#8221; bg_overlay_color=&#8221;rgba(214,214,214,0.71)&#8221; use_text_overlay=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; header_font=&#8221;||||||||&#8221; header_font_size=&#8221;50px&#8221; background_color=&#8221;rgba(255,255,255,0.7)&#8221; background_enable_color=&#8221;on&#8221; background_enable_image=&#8221;off&#8221; background_video_mp4=&#8221;https:\/\/blogs.acu.edu\/adobe\/files\/2022\/06\/AdobeCC.-home.mp4&#8243; background_enable_video_mp4=&#8221;on&#8221; text_orientation=&#8221;right&#8221; background_layout=&#8221;light&#8221; global_colors_info=&#8221;{}&#8221; button_text_size__hover_enabled=&#8221;off&#8221; button_one_text_size__hover_enabled=&#8221;off&#8221; button_two_text_size__hover_enabled=&#8221;off&#8221; button_text_color__hover_enabled=&#8221;off&#8221; button_one_text_color__hover_enabled=&#8221;off&#8221; button_two_text_color__hover_enabled=&#8221;off&#8221; button_border_width__hover_enabled=&#8221;off&#8221; button_one_border_width__hover_enabled=&#8221;off&#8221; button_two_border_width__hover_enabled=&#8221;off&#8221; button_border_color__hover_enabled=&#8221;off&#8221; button_one_border_color__hover_enabled=&#8221;off&#8221; button_two_border_color__hover_enabled=&#8221;off&#8221; button_border_radius__hover_enabled=&#8221;off&#8221; button_one_border_radius__hover_enabled=&#8221;off&#8221; button_two_border_radius__hover_enabled=&#8221;off&#8221; button_letter_spacing__hover_enabled=&#8221;off&#8221; button_one_letter_spacing__hover_enabled=&#8221;off&#8221; button_two_letter_spacing__hover_enabled=&#8221;off&#8221; button_bg_color__hover_enabled=&#8221;off&#8221; button_one_bg_color__hover_enabled=&#8221;off&#8221; button_two_bg_color__hover_enabled=&#8221;off&#8221; sticky_transition=&#8221;on&#8221;]<\/p>\n<p>How can we help you?<\/p>\n<p>[\/et_pb_slide][\/et_pb_slider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; width=&#8221;100%&#8221; max_width=&#8221;2560px&#8221; module_alignment=&#8221;center&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#FFFFFF&#8221; background_color=&#8221;gcid-441b9cc5-19ae-443a-91e2-61cf92fe2706&#8243; min_height=&#8221;176px&#8221; height=&#8221;232px&#8221; custom_margin=&#8221;-40px||||false|false&#8221; custom_margin_tablet=&#8221;-40px||||false|false&#8221; custom_margin_phone=&#8221;-40px||||false|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;93px||||false|false&#8221; custom_padding_tablet=&#8221;93px||||false|false&#8221; custom_padding_phone=&#8221;93px||||false|false&#8221; custom_padding_last_edited=&#8221;on|desktop&#8221; global_colors_info=&#8221;{%22gcid-441b9cc5-19ae-443a-91e2-61cf92fe2706%22:%91%22background_color%22%93}&#8221;]<\/p>\n<h1 style=\"text-align: center\">How Can We Help?<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;3_5,2_5&#8243; use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;2&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;45px|0px|38.3906px|0px|false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;3_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_accordion _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][et_pb_accordion_item title=&#8221;Have a question? &#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Visit our <strong><a href=\"blogs.acu.edu\/adobe\/faq\/\">FAQ<\/a><\/strong> page. If you don&#8217;t see your question, use the contact form and we will try to get back to you as quickly as possible.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Having trouble installing Adobe CC?&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>If you are having trouble installing Creative Cloud, contact Team 55 at 325-674-5555 or email at <a href=\"mailto:team55@acu.edu\">team55@acu.edu<\/a>.\u00a0<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1>Contact Adobe@ACU<\/h1>\n<p>[\/et_pb_text][et_pb_contact_form use_spam_service=&#8221;on&#8221; recaptcha_list=&#8221;IF|IF-0&#8243; email=&#8221;adobe@acu.edu&#8221; _builder_version=&#8221;4.17.6&#8243; _unique_id=&#8221;bcab943c-ba13-450a-aa73-3745820d6d54&#8243; title_font=&#8221;|700|||||||&#8221; title_font_size=&#8221;28px&#8221; form_field_font=&#8221;|700|||||||&#8221; 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field_type=&#8221;email&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;User&#8221; field_title=&#8221;User&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Faculty%22,%22checked%22:0},{%22value%22:%22Staff%22,%22checked%22:0},{%22value%22:%22Student%22,%22checked%22:0},{%22value%22:%22Other%22,%22checked%22:0}%93&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Department\/Major?&#8221; field_title=&#8221;Department\/Major?&#8221; required_mark=&#8221;off&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Topic&#8221; field_title=&#8221;Topic&#8221; field_type=&#8221;select&#8221; select_options=&#8221;%91{%22value%22:%22Troubleshooting%22,%22checked%22:0},{%22value%22:%22Training Opportunities%22,%22checked%22:0},{%22value%22:%22Adobe CC in the Classroom%22,%22checked%22:0},{%22value%22:%22Other%22,%22checked%22:0}%93&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][et_pb_contact_field field_id=&#8221;Message&#8221; field_title=&#8221;Message&#8221; field_type=&#8221;text&#8221; fullwidth_field=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;][\/et_pb_contact_field][\/et_pb_contact_form][\/et_pb_column][et_pb_column type=&#8221;2_5&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_team_member name=&#8221;Amos Gutierrez&#8221; position=&#8221;Adobe Ambassador&#8221; image_url=&#8221;http:\/\/blogs.acu.edu\/adobe\/files\/2019\/05\/Amos-Headshot.png&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><strong><\/strong><\/p>\n<p><strong>Phone: 325-674-4818<\/strong><\/p>\n<p><strong>Email: <a href=\"mailto:adobe@acu.edu\">adobe@acu.edu<\/a><\/strong><\/p>\n<p><strong>Office:<\/strong> Brown Library, 340B <strong>(<a href=\"blogs.acu.edu\/innovation_foundry\">Innovation Foundry<\/a>)<\/strong><\/p>\n<p>Amos is the Adobe Ambassador at Abilene Christian University.<\/p>\n<p>Amos believes that creativity is a powerful trait that resides in everyone. It is a matter of fostering that creativity in each person. Creativity drives innovation and progress. 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