Internship Spotlight: Berkley Bruckner

While many students long for the excitement of faraway places, you don’t have to look far from home for a valuable internship. For junior business management major Berkley Bruckner, this was exactly the case. Located in her hometown of Amarillo, TX, Fairly Group gave her the opportunity to enhance her career development, prepare her for difficult hiring scenarios, and strengthen her confidence in both decision-making and communications with like-minded professionals. The Fairly Group is a risk consulting firm advising clients throughout the United States and in over 100 countries in several business segments including corporate risk, human capital and benefits, and a broad array of risk consulting specialties. They are also the largest insurance broker in the Texas Panhandle.

Berkley was able to intern alongside the HR Director and learn first-hand the daily processes of human resources. “I was mainly a part of the hiring process for Fairly group and their sister company Occunet. I would look at resumes people would send in to the company website or I would go to Indeed and look for potential people to hire. I would also schedule interviews with the HR director and had the opportunity to sit in on the first initial phone interview with prospective job candidates.” This enabled her to put into practice what she had been learning about hiring new employees, including bias-free interviewing processes. Berkley also was included in a  workshop that helped her gain more perspective on empathy for her co-workers.

“I participated in a workshop while interning for this company and it was one of the greatest lessons I learned. It was about having an outward mindset and how to always try and take into consideration the people around us. Even if we have conflicts or get frustrated with our coworkers, we never know what they are going through so we should try and be open minded and empathetic towards them and not try to retaliate against them.” Not only did Berkley learn about the strategic and logistical processes of working in Human Resource Management, she was also able to gain insight on the relational side of working with and for other people.

Like many other companies, the pandemic has been an agent of change for the workplace for the Fairly Group. This gave Berkley the opportunity to be in an in-person work environment while learning how to include and be intentional with the company’s remote employees. “I would say that almost 25% of the company was working virtually, and this was an initial challenge to work collaboratively with them and stay in contact, but I grew in this area tremendously.”

Berkley’s experiences in COBA prepared her to take on the workload of this internship through purposeful classes, connections with faculty and staff, and her involvement with the ACU Chapter of the Society for Human Resource Management. In addition to COBA classes, she has been involved in Freshmen Follies, Sing Song, Delta Theta, and has been a mentor group leader for Wildcat Week. Her involvement on campus gave her the practice she needed to connect with future employers. She advises future interns to “try and get to know as many people as you can in the company you intern for and connect with them on LinkedIn. They could be great connections to have in the future when you go into your career and pursue bigger opportunities.”

Through her internship, Berkley was able to put into action the lessons she has learned in the classroom and through her SHRM on how to recruit potential job candidates, communicate effectively with co-workers, and step outside of her comfort zone to further develop her leadership qualities. And not only did she gain invaluable experience in a work environment very new to her, she was able to spend the summer in her hometown – the best of both worlds. If you are a student looking for help with an internship or job preparation or searches, contact COBA’s Professional Development Manager, Steph Brown at stephanie.brown@acu.edu.

Internship Spotlight: Allie Nichols

Did you know that in 2021 business was the #1 minor at ACU? Many ACU students find that their degree is enhanced with a minor in business, giving them even more professional avenues to explore. Senior Allie Nichols, an Advertising and Public Relations major from Abilene, Texas, is one of those students who was able to meld her major and minor in an internship last summer. Allie interned at Imaginuity, a digital marketing agency based in Dallas and shared how her experience at ACU and in COBA aided her in her time with the company.

Allie’s position at Imaginuity was as a client partnership intern. She explains, “I would sit in on all client meetings, build decks for the clients, etc. I got to do client partnerships work, social media work, and even creative work.” She was able to see first-hand what the day to day operations of a marketing agency looked like. Allie also attained knowledge in how to communicate with co-workers, clients, and her audiences as well as learning how to work with teams at the company.

“I have grown in confidence in my ability to work and gained real work experience,” Allie shared. This experience at Imaginuity has proved very beneficial as it led to a future job and she continued to work for the agency remotely throughout the fall semester.

Allie’s internship enriched her learning environment, both on campus and at the agency. She advises students looking for marketing internships to take an internship where you can learn multiple parts of an agency or facility. “I love that I got a taste of three different aspects in my agency because they wanted me to learn it all to see what I like.”

Even though Allie is not majoring in business, she felt that the COBA professors have shown her the same kind of care and value that business majors receive. She has appreciated the ways her professors have included and poured into her, whether it be through hand-written cards or simply showing interest in her well-being. She has also enjoyed getting exposure to the business side of marketing in addition to what she has learned through her major, the blend of which has given her a broader foundation for her future career.

COBA seeks to help our majors and minors alike gain internship opportunities that provide them with experience for their future careers, whether at home or far away. Interested in receiving more information about our internship program? Email COBA’s professional development manager, Steph Brown, at stephanie.brown@acu.edu.

Internship Spotlight: Isabella Maradiaga

Isabella Maradiaga

Have you ever heard the saying “getting a view from 50,000 feet?” Isabella Maradiaga, senior marketing and graphic design major from Tegucigalpa, Honduras quite literally did just that.  Last summer, Isabella completed an internship as a Junior Design Intern with Chicago based independent global brand consultant and creative agency, 50,000feet. As their website describes, 50,000feet “develops integrated experiences for the world’s most respected brands.”

Maradiaga was able to spend part of her internship at the agency in Chicago while also working remotely. She worked alongside disciplinary teams to develop and support client brands as well as assisting designers and creative directors on a daily basis using software like Adobe Creative Suite, Figma, and MailChimp. Additionally, she contributed in client and agency initiatives through strategic exploration and design assets.

In this role, Maradiaga was able to see how her double major could be integrated into her future work saying, “Pursuing a dual degree in college has been a challenging process. Through this internship, I was able to see how strategic business concepts merge with the creative practice of graphic design. My position as Junior Design Intern was an opportunity to narrow the career path I’m choosing post-graduation. Most importantly, I experienced a work environment that I can only aspire to have in the future. Designers, developers, writers, and all team members collaborate for a shared vision. The people at 50,000feet inspired and motivated me, and I am beyond thankful for the experience they provided.”

Some of the greatest lessons that Isabella learned during her internship were centered on creativity in the business world. “Creativity looks different for everyone. I honestly believe that we have mistakenly identified creatives as the people who pursue careers in art and design alone. There is creativity in design. There is creativity in strategy. There is creativity in business.”

Internships often give students experience and insight that they can take into their future careers. Isabella was no exception. “This internship exposed me to the agency environment that I desire to be in after graduation. I learned more than I could have imagined during the three months of this internship. Now, I can say with confidence that I plan to pursue a career in brand consulting/management.”

A great internship helps students grow and mature as they are stretched beyond what they have learned in the classroom. Isabella’s experience tested her in new ways. “Learning requires an abundance of humility. The College of Business has done an outstanding job at providing opportunities and courses that prepare students for their careers. However, putting all four years of education into practice is challenging. Starting any kind of job means developing new skills, adapting to an environment, understanding company culture, and many other learning opportunities. Approaching new seasons with humility is vital to our personal and professional growth. Most importantly, it is with this same humility that we should approach others as they begin their careers.”

Maradiaga has some advice for students as they look for their own internships. “Don’t be limited by the job postings you see online. Just because you don’t see something, it doesn’t mean it’s not there. I contacted numerous agencies that were not actively hiring for internships and heard back from most of them. Whether they have open positions or not, you are already making yourself available. Do your research, find companies you love, and pursue them intentionally.”

Isabella takes a “first day at work” pic

Isabella felt well prepared for her internship as she became involved with COBA’s professional development program and did her part to grow and develop herself by becoming involved on campus. “The professional development opportunities at ACU are endless. This place provides experiences that most people don’t get until they are out of school. Besides the academic excellence that is provided in the College of Business, I’ve benefited from many roles at ACU that have shaped my work ethic. During my time at ACU, I’ve served as Vice-President for the International Students Association, President of the American Marketing Association, Marketing Director for the Student Government Association, Design Director for Ko Jo Kai, President of Wildcat Ventures, and student ambassador for the College of Business Administration. All of these experiences have been crucial to my growth as a Christian professional.”

Inspired by “the standard of excellence that we communally pursue” at ACU, Isabella says that the glory belongs to God. “The Lord truly deserves all the glory for every opportunity, experience, and achievement in life. He’s been gracious at placing me in the right place, at the right time.”

Current and prospective students can learn more about the professional development program in the College of Business by contacting Steph Brown at stephanie.brown@acu.edu.

Internship Spotlight: Destanie Crist

Destanie Crist, senior financial management major from Valley Center, CA, hit the ground running when she stepped foot on the campus of ACU. She quickly became involved on campus and is active in leadership roles for multiple student organizations and currently serves as the fund manager for STAR (Student Trading and Research). This past summer, Destanie interned for J.P. Morgan Chase & Co. in Irvine, CA where she was able to learn about a variety of roles at the organization. “During my internship, I was trained in four rotations under the Commercial Real Estate Bank division. Each week I would hear from a variety of executives and senior managers about their line of business whether it was Treasury Services or Commercial Term Lending. After my training, I was given a specific case study where I had to take everything that I learned and apply it to a presentation, loan decision, and underwriting process. At the end of that week, I had to present the final decision that I made alone or with a team to a group of senior executives. The final two weeks were immersion weeks where I conducted real loans and sat with sales teams. I also had many networking opportunities where I learned from people both inside and outside of the commercial bank and made some really sweet friends.”

The internship experience was valuable for many reasons. Destanie said, “The people I met, connections I made, and friends developed over this summer were by far my favorite part. JPMC and specifically the Irvine office has some of the most incredibly hardworking and driven people I have ever met. The immersion weeks where we worked with real clients and finally got to put all that training to the test was truly fulfilling. I pitched an idea to improve one of the processes in the bank with a few other interns and spent most of my internship working on that idea with a senior executive who I respect and greatly appreciate to bring this project to life!”

With so many great experiences to choose from, we asked Destanie what the greatest lesson she had learned was. “Be yourself, always work hard even when nobody expects you to, and talk to everyone and anyone you can regardless of their title because you can learn from them.” Destanie made it a goal to always put these principles into action. She went the extra mile to help herself stand out from the crowd and encourages future interns to do the same. “Whether it was showing up to work 20 minutes early to make sure all the technology was working for the day, staying late to help with community service projects, organizing meetings with my peers to complete case studies, and setting up Zooms to learn more about different parts of the bank and its people. I was blessed to be able to work closely with analysts and executives who taught me their ways and asked for my feedback or ideas for improvement. It was a huge eye-opener and it allowed me to see how much JPMC cares about each employee and values their ideas or improvement suggestions.”

Internships provide students with opportunities to not only learn about potential future careers but also to reflect on how to improve their skills at graduation. “This experience has shaped a lot of my mentality and approach to jobs or tasks in the future. It opened my eyes to the fact that people who are in more senior roles than you truly care about you and see the potential we hold as the younger generation for the advancement of the future. It also pushed me to understand the greater importance of work-life balance and the emphasis people must place on it to maintain their best selves. I would also say it taught me to not be afraid of speaking up and sharing ideas I have that could potentially help better a process or the firm as a whole. It is a strong foundation that has allowed me to learn a variety of skills and meet incredible people that I can turn to if I ever need help or a suggestion.”

Internships offer students a great foundation for their future careers through exploration, experience, and connections as well as stretching them both personally and professionally. “A lot of growth happened during my internship. I would say professionally I feel more prepared to graduate. Learning the fundamentals in school is crucial; however, after working in this internship over the summer, I would argue to say having experience by working a summer job or internship in the profession you are interested in allows you to see the purpose and gift of college to a greater extent. My faith was challenged and encouraged. I was able to share God and love with others around me in a respectful and caring way while also being encouraged by others in the workplace who know the Lord. Overall, I think the most growth happened in myself and developing who I am as Destanie both inside and outside of the office.”

Destanie was offered a full-time position as a Commercial Real Estate Analyst at JPMC and will be working for the company after graduation. She feels that her time at ACU prepared her for this internship and career through her experience as a leader in various clubs, class presentations, and intentionally getting to know each person in the process. Destanie encourages any student who is thinking about participating in an internship to “first and foremost remember who God is. Remember that regardless of your background, financial status, GPA, or college you are attending God can and will do great things through you. You must trust Him by taking that leap of faith or chance and putting your best foot forward. I applied to a variety of firms both big and small. God is the one who opens the doors and shuts them. He blessed me with this internship and a full-time offer. I put in the work of filling out resumes and cover letters and researching companies that fit the mission I wanted to be a part of. He was the one to open the door and help me through the intensive process to this job!”

Students who are interested in having an internship experience like this one or who would like help preparing for their job search can contact Steph Brown, COBA’s Professional Development Manager, at stephanie.brown@acu.edu.

#WeLightTheFireWithin #ACUCOBA

Internship Spotlight: Meagan Thomason

For students, the winter break can be one of the most optimal times to work on your resume and career search because you have spare time to search for internships or apply for jobs depending on where you are in your academic journey towards graduation. To help students get started, we have been posting Tip Tuesday advice on our social media that guides you through small and easy steps that you can take over the next four weeks to help you find interesting career options and get your resume and social media ready for potential employers.

To give you some encouragement on your internship journey, we wanted to share an internship story from one of our current students, senior management major Meagan Thomason from Midland, TX. She interned for ER Senior Management, LLC which provides service across Texas to owner-operated/managed senior living retirement communities. Meagan worked in one of their Abilene locations where she assisted in Human Resource (HR) functions. Meagan’s internship duties were varied as she told us, “This semester I have specialized in the Associate Satisfaction Surveys in pulling data and displaying the survey results. I mostly worked with Excel and Canva. I also assisted in recruitment by reading resumes, scheduling interviews, and sitting in on those interviews. Along with all that I assisted in coding insurance invoices among other HR-related tasks.”

Meagan found that seeing the tangible results of her labor was incredibly satisfying and made this the favorite part of her internship as she saw the findings being put to good use within the company. She told us, “I worked so hard on the surveys for so long and finally seeing the results and all my hard work being sent back out to the four different communities. It felt good to finally have others see what I had been working on for so long.”

Internships offer students more than just course credit or, in some cases, financial gain. They can also offer great experience and insight as Meagan found, telling us that she learned, “The stress of dealing with a crisis in the office along with the importance of writing a good solid resume. It’s important to keep a level head, especially when working in the healthcare industry during a pandemic. This internship also allowed me to figure out what part of the business I wanted to go into after graduation. I was unsure before, but this internship taught me the value of Human Resources and why HR exists.“

Looking forward, this internship is shaping her future as she gained invaluable hands-on experience teaching her lessons that she could not have learned in a classroom. Her internship helped her explore and discover what area of HR she was interested in and what it would take to be hired by another company in the future. Meagan told us that the experience as a whole has helped her to take initiative and prepare to make the transition from a university student to her future career in the industry.

Meagan advises future interns, “Keep a notebook and write down EVERYTHING you do. This will help you in updating your resume and in future interviews when you’re asked about what you did during your internship. It also helps you keep track of your tasks you’re assigned and if you’re asked about something you did a month previously, you can turn to that page and explain exactly what you did.” She also suggested to “Keep a google calendar of everything you have going on. This semester I worked at my internship and a part-time job. I’m also one of Delta Theta’s pledge officers and a full-time student. It can be a lot and Google Calendar helped me schedule out my weeks.”

Meagan said that the classes she took, particularly in excel and personal selling, prepared her for the internship and future employment as they directly applied to her internship as she developed surveys and assisted in recruitment and resume review. Meagan also felt that the mock interviews she participated in through COBA Edge assisted in her interview process.

Meagan has enjoyed her time in COBA and says one of her favorite things about being a business major happened early on in her academic career. “I would say the Venture Out project in Monty Lynn’s Intro to Business class was one of my favorite classes. Trusting a bunch of freshmen with the funds to buy and sell products? That was a really fun first project for college.” Meagan’s hands-on holistic COBA experience has been extremely valuable to her in preparing her for her internship and in preparation for her future career.

We love assisting students as they journey through classes, internships, and career searches. If you would like help with your resume and internship or job search, you can contact Steph Brown with COBA Edge at srb19c@acu.edu.You can also check out our social media every Tuesday during break to get tips on what you can be doing now to prepare for internships and future careers!

Alumni Spotlight: Matt Boisvert

Matt Boisvert

When Matt Boisvert (’97), President and co-founder of Pharos Resources, graduated from ACU with a degree in marketing he never would have dreamed that his professional life would be so heavily influenced by his time as a student and as an educator. Matt has given back to his alma mater by being consistently involved in helping current students with professional development by providing internships and support at Pharos Resources as well as serving on COBA’s Visiting Committee.

After graduating from ACU, Matt began his career at C&W Manufacturing in Alvarado, Texas as the Director of Marketing. It didn’t take long for Boisvert to return to the classroom. In 2001, while working on his MBA in Services Marketing and Management at Arizona State, he began interning with Hallmark Cards at their headquarters (Kansas City, MO) in their Specialty Retail Group, implementing and measuring the grand opening marketing strategy for Hallmark stores. Matt received his MBA in 2002 and came back to ACU’s College of Business Administration to become the Director of COBA’s Career Development Center, building a comprehensive career readiness and employer relations program for business majors.

Some of the colleges and universities that Pharos works with.

In 2004, Boisvert became the Director of Career Development for ACU and, in 2006, the Executive Director of the Office of Career and Academic Development. It was during these years that he learned about the challenges of student success, as this office was tasked with overseeing the “Support Our Students” program and related SOS software, as well as providing career development and academic counseling services to students. In 2007, Matt returned to COBA and served as the Assistant Dean of Marketing Operations and as a marketing instructor. He said, “Teaching taught me the power of actually ‘seeing’ your students in the classroom… identifying those who were struggling in academic and non-academic ways. At the same time, I was consulting with ACU to help commercialize the SOS software for the higher education market…which led to me making an offer to purchase and transfer the ACU-developed technology to a newly formed entity (Pharos Resources) in 2008.” In 2010, Matt entered Pharos Resources in the Springboard Ideas Challenge and won the “most fundable” business plan. It was time to fully pursue growing Pharos Resources – which meant leaving ACU in order to do so. However, this did not mark the end of his relationship with ACU. In fact, it has led to many opportunities for Matt to collaborate with COBA through Pharos Resources. Today, Pharos Resources serves 61 institutions across the United States and Canada. Its solutions are used by over 10,000 faculty and staff and provides support to over 125,000 college students.

Faith has played a vital role in Boisvert’s work throughout his life. “Having my identity in Christ has sustained me during the lows and keeps me humbly grateful in the highest highs. It is an incredible experience to be able to create value, impact lives, and build a team of people who are passionate about meaningful work. I feel so blessed to do this work.” Matt allows his faith to guide him day by day in all seasons, reminding him that he is uniquely made and loved by God. “God is investing in me, wanting to teach and continuously lead me for His plan. That has given me the freedom and confidence to create Pharos in a way that honors Him.” This is lived out by the way that Pharos treats their clients, how they interact with competitors, and how they invest in their client’s success.

Mission First with Anthony Melchiorri

Pharos’ current challenge, like most of the rest of the world, is helping clients navigate COVID-19. In May, COVID-19 forced universities to face difficult decisions about their summer and fall reopening plans. After hearing Anthony Melchiorri on the daily podcast “No Vacancy”, Matt reached out to the “Hotel Impossible” host and hospitality expert to see if he would share his insights from the hard-hit travel industry to improve the success of higher education institutions during the pandemic. Anthony is an expert on how to create clean, safe spaces with visual signs of sanitization, and provides an exceptional understanding of how to deliver service excellence. The Travel Channel host, Melchiorri, is known for being direct, honest, and committed to excellence. In addition, he is deeply passionate about student success! Melchiorri points to his own higher education and military experiences as life-changing and the fact that he has three daughters in college right now makes his investment clear and personal. He is also involved in the business of higher education, by serving on the board of Park University, his alma mater. Anthony’s response was immediate and definitive: “If this partnership can change the life of one student, it is worth it.” Pharos Resources is partnering with Anthony through 2020 and has already hosted four Mission First webinars with him, providing practical advice and encouragement with an engaging and entertaining format: readers can access those webinars at the links below.

Tres Cox

Helping Boisvert and Melchiorri drive the Mission First marketing campaign is Tres Cox, senior marketing major from Lewisville, Texas. Tres has been a marketing intern with Pharos since fall of 2018. While the Mission First marketing campaign promotes the Pharos partnership with Anthony Melchiorri, Tres has had the opportunity to work on a wide range of marketing projects for Pharos including COVID-19 resources, brochures, conference sponsorships and exhibits, digital/social media marketing campaigns, and marketing new product launches. Boisvert is highly complimentary of Cox, saying, “He is incredibly talented, with a great combination of valuable skills. It is clear that COBA continues to develop talented students into business professionals. Tres has added significant value to our brand and the team.” 

Matt’s student experience at ACU, especially with faculty members, was formative as he described each of his COBA professors as exceptional and still appreciates them for connecting him to real-world applications while in the classroom. He said that COBA gave him confidence in his ability and instilled in him the value of service as a Christian leader in business. Dr. Rick Lytle was Matt’s overall favorite professor for the reason that “he modeled a life in Christ through his love and leadership” which has greatly influenced who Matt has become.

Boisvert’s favorite ACU memory? That would be Welcome Week during his senior year. “For my friends, roommates and me, it was junior/senior wars and my house was the de facto headquarters for seniors. My roommates and I had crates of eggs set on the roof of Bob Hunter’s rent house as massive egg fights erupted. In the middle of this ‘war’, I met my wife Melissa and we have been together ever since.”

Matt advises incoming freshmen to complete at least one internship before graduation. “They expand your network, allow you to explore your career options, and will test your competence.” And to current students, he says, “I would strongly encourage COBA students to invest in learning more about who they are and how they can make an impact in the world. Then, to prepare for their future, I really encourage students to develop their ACU network: peers, faculty, mentors. The value of a college degree is more than the classes you take…the people who love the ACU mission will be valuable connections for life.”