The Lytle Center is excited to welcome Nick Gonzales (’20) to the team. Nick will serve as the administrative coordinator for the Lytle Center for Faith and Leadership. Nick will be handling all administrative tasks while working alongside Director Dr. Dennis Marquardt to plan, prepare, and execute events for the Lytle Center such as Leadership Summit.
Nick received his undergraduate degree in ministry and vocation this past May before he began working with the College of Business Administration. He told us that he is excited to learn about everything that goes on in COBA and to be a part of some of the events that he was not involved in as a Bible major.
Nick said, “I became interested in this position because of my previous experience working with SGA (Student Government Association) and Midnight Worship last year as a student at ACU. While I was Chief of Staff, I had a lot of administrative tasks that I learned that I really enjoyed doing and I was also part of a team that helped create strategic yet meaningful events and ideas for ACU’s campus. The position at the Lytle Center combined the best of both worlds!”
Nick and his wife, Sarah
Nick recently married Sarah Ross Gonzales (’20) who he met during his freshman year at ACU. His hobbies “Include loving photography and actively taking pictures with my camera, playing guitar and drums, as well as being the most avid John Mayer Fan.”
Nick is a great addition to the COBA and Lytle Center team. We encourage our students to come by, meet him, and learn how you can become involved with the Lytle Center.
COBA professors have been in a researching groove lately (as Don Pope would say, “They must be butter; they’re on a roll.”). We have seen professors such as Dr. Monty Lynn, Dr. Ryan Jessup, and now Dr. Dennis Marquardt, continue to conduct important research and have their work published in industry journals. Dennis Marquardt recently wrote a paper entitled: “Leader Goal Orientation and Ethical Leadership: A Socio-Cognitive Approach of the Impact of Leader Goal-Oriented Behavior on Employee Unethical Behavior.” The paper was written with co-authors Dr. Wendy Casper at UT-Arlington and Dr. Maribeth Kuenzi at SMU.
We asked Dr. Marquardt where his motivation and inspiration to work on this research came from. “For the past decade, I’ve been fascinated by the idea of ‘unintended consequences,’ specifically as this applies to leader/follower dyads. In other words, are there attitudes or behaviors that managers engage in that don’t necessarily seem unethical, but may have the consequence of unknowingly encouraging unethical behavior among employees.”
Photo by Jeremy Enlow
Dr. Marquardt summarized the concepts in the research and what type of consequences can come from such situations saying, “In this paper, we propose that leaders with high levels of a performance-avoid goal orientation are perceived to be less ethical and in turn, encourage employees to engage in unethical behaviors. Performance-avoid goal orientation refers to the extent to which a person approaches tasks or goals with a desire to not look incompetent compared to their peers. When a leader has such an orientation they are likely to send cues and signals to employees that making mistakes is to be avoided at all costs, that having the appearance of incompetence is unacceptable, or that making the leader look bad is a cardinal sin.”
He continued, “These cues and signals don’t seem unethical on their own, but imagine what they might do to employees over time. If I’m constantly hearing about avoiding mistakes and failures and trying to not look incompetent, what do I do when I actually do make a mistake? We propose that you might have a higher propensity to consider covering things up, blaming others, or lying about your performance. Our study analyzing several hundred leader/follower dyads found that leaders with high levels of avoid-goal orientation have significantly lower levels of ethical leadership (as perceived by their followers) and have employees who are more likely to engage in unethical behavior. Only when leaders also had a high learning goal orientation did the effects of avoid goal orientation become non-significant.”
Photo by Jeremy Enlow
Having this paper published is definitely a feeling of joy and accomplishment for Marquardt. “This paper has been in the works since 2014 and out of all my published papers, it’s the one I’m most proud of. God is good! There are many times I was going to give up on it because it took so many hours of work over these past six years. I’m thankful for great co-authors who are people I respect and people who have modeled a learning goal orientation for me.”
Dr. Marquardt’s paper “Leader Goal Orientation and Ethical Leadership: A Socio-Cognitive Approach of the Impact of Leader Goal-Oriented Behavior on Employee Unethical Behavior.” was published in the Journal of Business Ethics this May and is available for reading by clicking here.
Leadership Summit 2020
Leadership Summit 2020 is complete and the students have cleared out and come back to ACU with jaws wide open and a new mindset. This year I (Katie Norris ’22) joined my fellow classmates in experiencing Leadership Summit at Frontier Ranch in Buena Vista, CO in early January. If you don’t know much about Summit, the most important thing to know is that it is a challenging process that pushes you to do the things you are passionate about but haven’t had the courage or tools to step up and do yet. We call this our “River Crossing” on the mountain. Luckily, we didn’t have to cross any actual rivers in the rather icy weather.
My purpose in writing this blog is to recap the trip and give a student insight as to what happens on the mountain that leads so many people to come away from Leadership Summit with a new perspective and motivation.
A typical day at Summit would begin at 8:00 am and end about 9:00 pm with a nice two hour break in the middle of the day. Students spent the time participating in case studies, listening to speaker sessions, interactive breakout sessions, small group processing time, worship, and various activities like archery tag, taking hikes, and the Screamer (picture attached).
What’s beautiful about Leadership Summit is that it is all about utilizing your leadership potential (whether that be a role as a leader in your organization or something as simple as being a son or daughter) and being a servant to the communities you are a part, for their betterment. Not only were we given a charge from Dr. Dennis Marquardt and Dr. Rick Lytle to make an impact using our leadership roles, but we were given astonishing examples of people who have done so themselves and who gave us tools to succeed in our own visions.
This is done through the testimonies of distinguished guest speakers. We spent much of our time listening to accomplished people from different backgrounds speak on a variety of topics. This year, we were blessed with the opportunity to hear Mo Isom Aiken (New York Times best-selling author), April and Mark Anthony (founders of Encompass Home Health and Homecare Homebase ), Kathy Crockett (professor and consultant), Wendy Davidson (President of Away From Home, Kellogg Company), Elise Mitchell (Entrepreneur, CEO, consultant, and executive coach), Carlos Sepulveda (Chairman of Triumph Bancorp, Inc.), Rick Atchley (preaching minister at the Hills Church of Christ), Tim Goeglein (Vice President for External and Government Relations at Focus on the Family in Washington), David Eaton (founder of Axis), Stephen Quinn (Chief Marketing Officer of the CEO Forum), Janeen Uzzell (Global Technology Executive at Wikimedia), and Mike Willoughby (Chief Executive Officer at PFSweb). To show our thanks for the words spoken over us, we sang “The Lord Bless You and Keep You” over each speaker after their session. On top of all of this, one of the perks of Leadership Summit was also the opportunity to sit with these speakers at meals, get to know them, and ask them questions.
Mo Isom Aiken
Each and every River Crossing project was uniquely crafted based off of each individual student’s passions, life journey, and values. In order to bring us to a place where we could recognize each of those factors, we completed assignments before our week on the mountain that allowed us to consider what we truly value based on how we spend our time. We also were asked to write down major points in our life that shape our perspective and what we are passionate about in something called a “Journey Line”. I had no preexisting expectations of what Summit would be like and found some assignments to be what I thought was simple busywork. Dr. Marquardt quickly challenged that idea when we worked through our values session. He presented a statement based off of that assignment that gave the realization that we may not always value what we say we value over other things that we choose to make time for. This made everyone in the room rethink how they spend their time day to day, to think about what they truly value, and what they need to value more.
One really unique experience came from completing a “Journey Line” that showed the points in our life that we felt like were pivotal moments in a “highs and lows” sort of fashion. At the beginning of the week, we were asked to write this “Journey Line” on a giant paper that we hung on the walls where they remained for the week. This was a neat experience as we got to walk around the room during free times and read our peers’ journey lines. In my observations, it gave us a mindset of understanding and an excitement to dig deeper with each other throughout the week.
We were continually astonished by the relevant and practical speaker sessions that were faith focused. Speaking for everyone at Summit, I can say it was refreshing to hear people boldly talk about the true and hard things in life. As students, we were especially grateful to hear professionals speak more into life than business plans and profit maximization.
Over the course of the week we participated in activities that grew our friendships, relationships, faith, knowledge, and inspiration to do great things. To close out the week-a graduation ceremony. Not quite what you would expect from a business short course. Maybe that’s why we students found it so impactful. God seems to work even on the mountains in life.
It’s been quite a summer for Assistant Professor of Management, Dr. Dennis Marquardt. Marquardt was
Dr. Dennis Marquardt
voted as ACU’s 2019 Teacher of the Year in May, a prestigious honor as faculty member nominees are submitted by students, and he was named as the new Director for the Lytle Center for Faith and Leadership, succeeding founding Director, Dr. Rick Lytle. Dennis was also part of an award winning research team whose paper received recognition at the Academy of Management Conference in August in Boston, MA. The annual conference features over 10,000 management scholars from universities across the globe. We asked him to reflect on the awards, his new position, and what his plans are for the year ahead.
ACU’s Teacher of the Year award came as a surprise for Marquardt, who is deeply humbled, grateful and thankful for the honor. “When it was announced in the first graduation service, it took a little while for it to even register that they were talking about me. Since there are so many teaching giants at ACU that I deeply admire and respect, I really never thought I would get such an award.” When asked what drives his teaching, Marquardt explained, “It’s a sacred trust when a student comes into my classroom; something I try never to take for granted. Students are often told that the best way for me to show that I care for them is to maintain the highest of expectations for each of them. I want them to wrestle with tough questions, be exposed to new ideas, and be better equipped as a person than they were before coming to class. While learning is always a chief priority, the thing I care most deeply about as a professor is who my students are becoming as people. Dr. Martin Luther King, Jr. once wrote, ‘intelligence plus character-that is the goal of true education.’ I couldn’t agree more.”
Marquardt teaching at Leadership Summit
Marquardt’s passion for teaching students is evident in his classroom on the ACU campus and in his sessions at Leadership Summit, where he has served as a faculty member and mentor for the last four years. He’s also been involved with Lytle Center weekly chapels and a weekly morning men’s Bible Study that was born from Leadership Summit attendees asking Dennis and Tim Johnston to bring more of the lessons from the mountain to Abilene. Moving into the role of Director for the Lytle Center for Faith and Leadership is a natural fit for Marquardt. The Lytle Center is new to many people and Dennis looks forward to spreading the word about the mission of the Center. “Our slogan is: ‘Serving God in the Workplace, Serving the Workplace for God’. As people of faith in Jesus Christ, we believe our calling is to be leaders who influence others for the advancement of the kingdom of God (where hope, peace, and life abound). Because of this, we want the students, alumni, and faculty that we serve to be skilled and capable leaders. This means they can effectively promote a vision, drive change, resolve conflict, build teams, make decisions, and empower others. As highly capable leaders, our students and alumni become effective at the work they do and influential in the environments they operate in. We emphasize in the workplace since work is something we were all designed by God to do. The workplace is also a place of unique community, a unifier of sorts. Nearly everyone at some point in their life will engage in formal work. We work with and for people from all walks of life and backgrounds. While few go to church, nearly all go to work. If the world desires hope, peace, and life then the workplace is a great place to bring it”.
Dr. Marquardt is excited about the opportunity to continue and broaden the work of the Lytle Center. He
Dennis and his wife, Monique
has clear goals and a vision for where he would like to take the Center in the coming years. “The Lytle Center for Faith and Leadership exists to promote hope, peace, and life in the workplace. We do this by introducing individuals to the life and teachings of Jesus Christ and equipping them with cutting edge leadership competencies, so that they can be effective servant leaders in the workplace. That’s what coupling faith and leadership means to us.”
Dennis knows that this bold vision will come with some challenges, knowing that the most difficult challenge is in measuring the outcomes of the work done through the Center. “What we are really trying to do is promote spiritual leadership transformation and that requires a consistent commitment to character forming habits and behaviors over time. While we definitely want to inspire, inspiration holds limited power to change. Change requires building authentic relationships, having courageous conversations, and a lot of patience.”
Marquardt is very excited about adding more co-curricular options for students to learn important leadership competencies such as conflict resolution, time management, and ethics. He’s also looking forward to learning about and partnering with the “many great leaders across campus who are already doing great work in leadership development.”
Along with being a great teacher and mentor, Marquardt is proving that he is a strong researcher. A research project that he was invited to be a part of a several years ago by his doctoral advisor, Dr. Wendy Casper, was recently recognized at the Academy of Management Conference. He says, “This award is really a testament to the leadership and brilliance of my co-authors. I was fortunate enough to be invited onto this project by Dr. Casper. Our first author and tireless leader on the paper was Dr. Sabrina Volpone at the University of Colorado Boulder. Also, Dr. Derek Avery from Wake Forest University, a legend in management and diversity research, was a co-author. I learned so much from each of them and it was a great privilege to be a part of this meaningful work.”
The research team accepts the award at the conference – sans Marquardt who was not able to attend.
The team’s paper received recognition at the conference on August 14th in Boston, MA. The annual conference featured over 10,000 management scholars from universities across the globe. “Our author team is deeply honored that our paper was selected to receive the International HRM Scholarly Research Award, given annually to the most significant article published in international human resource management in the prior year (2018). This is awarded by the Human Resource Division of the Academy of Management. The conference theme this year is, Understanding the Inclusive Organization, which the findings of our paper fit well with.”
We asked Dr. Marquardt to summarize the paper for our readers. “We began our research with the question: Do individuals who grow up as a minority in their home country gain unique skills and abilities that might make them more effective as expatriate workers living in a host country? By analyzing the experiences of international students studying in the United States, we found that the more varied minority experiences people had in their home country positively related to more rapid acculturation as they studied in the U.S. This more rapid acculturation then related to higher levels of psychological well-being and lower intentions to leave the United States. We found that these relationships were influenced by cultural intelligence and the perceived diversity climate of the university. Overall, the paper demonstrates that minorities bring unique strengths to organizations, specifically those working in international assignments. The paper was published in the Journal of Applied Psychology and can be found by clicking here.
The topic was intriguing to Marquardt. “The richness of the minority experience has long been of interest to me. While there is a wealth of research on the challenges that minorities face, the unique strengths and abilities that minorities bring to the table because they have had to overcome those challenges are less well understood. It is my hope that our research helps shed some light in this area.”
Dennis hopes that students and those in the workplace can make applications from the team’s findings now. “Our students are entering a workplace that is more globally minded than ever. David Livermore in his book, Leading with Cultural Intelligence, indicates that ‘Ninety percent of leading executives from sixty-eight countries identified cross-cultural leadership as the top management challenge for the next century.’ Our research demonstrates three significant resources worth considering when working and leading cross-culturally. The first is an understanding that having a minority experience provides an individual with vital resources for navigating novel cultural contexts. The second is the value of developing cultural intelligence, a personal capability related to understanding other cultures and behaving appropriately in different cultural environments. The third is the importance of fostering an organizational diversity climate that values unique backgrounds and provides support for people from non-dominant groups. I think students will largely learn about the importance of these resources as they see them modeled in the way that professors engage their classrooms.”
Dr. Dennis Marquardt’s dedication inside and outside of the classroom is evidence of his own personal mission to serve and mentor students to help honor God and bless the world. Congratulations on a much-deserved summer of accolades, Dr. Marquardt!
The 2019 Leadership Summit group.
In January, over seventy students traveled to the top of a mountain in Colorado and spent a week learning about leadership from thirteen speaker sessions and a team of faculty and staff from ACU. Through the dynamic speakers, practical application of what is taught, and spiritual insight, students are equipped for leadership in the family, in their community, in the church, and in the marketplace. This short course is one of the most transformational experiential learning opportunities COBA offers and is always a favorite for students that attend.
Wendy Davidson and Elise Mitchell speak to students.
A unique aspect of Leadership Summit is an opportunity for students to hear from CEO’s, inspiring speakers, and ACU faculty and staff and get to know these individuals on a personal level. “One of the speakers shared a really impactful story about facing significant troubles in the workplace as a direct result of sharing his faith,” said Lincoln Jones, a senior accounting and IS major. “His testimony encouraged me to not fear the backlash from bringing faith into the workplace.” Some of the speakers from this year include Brad Gautney, founder and president of Global Health Innovations, Rick Atchley, preaching minister at The Hills, Wendy Davidson, president of U.S. Specialty Channels Kellogg Company, Tim Goeglein, senior advisor to the president and vice president for External Relations at Focus on the Family and deputy director of the White House Office of Public Liaison from 2001-2008 for President George W. Bush, Carlos Sepulveda, chairman of Triumph Bancorp, Inc. and former president and CEO of Interstate Batteries, Mike Willoughby, CEO of PFSweb, Inc., Elise Mitchell, founder and chair of Mitchell Communications and CEO of Dentsu Aegis PR Network, and Pete and Austin Ochs, founder/chairman and CEO, respectively, of Capital III.
Students have the chance to ask speakers questions at the end of each session.
In addition to lecture sessions, students are able to spend time talking with speakers one-on-one and share meals with them. Some of the speakers serve as mentors for a ‘River Crossing’ project, a project that challenges students to make a plan to use their given leadership positions to make a difference in the world. Taylor Gould, a junior marketing major, said that her favorite part of the experience “was simply being in Colorado and feeling connected with my professors, classmates, and the speakers. It was amazing to be able to experience all of it with people who you would never meet otherwise and people you see every day. The lessons from the week were very applicable and made me feel so inspired.” A community connection is at the core of Leadership Summit and happens at many different levels between every person – speaker or student – in attendance.
Zach Smith, Hill Holloway, and Hayden Hood swing off the side of the mountain on ‘The Screamer.’
While the week offers many moments for educational, spiritual, and community-centric transformation, the location also allows students to have a lot of fun. The class is currently held at Frontier Ranch, a YoungLife camp outside of Buena Vista, Colorado and YoungLife staff serve the Summit attendees throughout the week. Students can hike up to the crosses at the top of a mountain peak, swing off the side of a mountain on the Screamer, play archery tag, and spend time building community and fellowship in the game room. These experiences give students the chance to spend time with each other and grow in deeper connection (and also face their fears, especially if they have a fear of heights).
Students spend time in community with each other throughout the week.
Every year, students return to Abilene refreshed and challenged to make a difference in their communities and this year was no different. Mariel Delgado, a senior architecture and interior design major, shared that Summit “is not like any other business class you will ever take and the lessons you learn and friendships you make are unlike any other. Hearing everyone’s life stories from such a raw perspective but also just the fact that so many people took the time to come speak to us and pour into our lives for that week.” We look forward to watching how Mariel and all of the other students take what they have learned from the mountaintop and incorporate it into their lives to bring about change that lasts.
In the coming weeks, we will be sharing photos from the trip on our Facebook page as well as some of the speaker sessions for you to revisit and enjoy on our YouTube channel. Keep an eye out for these posts and future ones concerning the incredible and unique opportunity that is Leadership Summit.
Students hike up to the crosses at the edge of one of the ridges of Mt. Princeton.
Last week, COBA partnered with the Lytle Center for Faith and Leadership to host our annual Distinguished Speaker Series. We were honored to have Horst Schulze as our guest this year. Schulze was born in a small German village and knew he wanted to work in hotels at age 11. He left home at 14 to be a busboy and the rest, as they say, is history. Schulze spent nine years with Hyatt Hotels Corporation before becoming a founding member and president of The Ritz-Carlton Hotel Company. After resigning from The Ritz-Carlton, Schulze is now the chairman and CEO of Capella Hotel Group, an ultra-luxury hotel chain.
Schulze spent his time in Abilene connecting with students, faculty and staff, and community and university leaders conversing about exceptional customer service and what it means to be a leader striving for excellence. He shared stories from his years in the hotel industry and the absolute importance of having a vision and a purpose. Schulze advised that the steps to success are vision, commitment, and initiation. You must have a dream, a vision, to guide what you do and define what you are working toward. The dream becomes more than just a dream when you commit to it and decide to carry it out. Carrying it out entails taking the first step, initiating, and persevering to make the dream and vision a reality. Especially as a leader, the vision is very important and gives meaning and information to everything you do. According to Schulze, being a leader implies that you have something in your mind that you are bringing people to. People respond not to rules and orders, but to objectives and motives. Schulze shared that he thought it was immoral to hire people to fulfill functions; you hire people to join the vision and become a part of the dream.
Schulze also spoke about a seeming contradiction: what it means to be the best in the world but to live a life as Christian where we are called to not be of the world. In scripture, we are consistently reminded that our citizenship is in heaven, how we should not conform to the world, and how it is likely that the world will hate us because we are not of it. This leaves many questioning how can we be in the world, but not of the world. Schulze shared how he struggled with working in the luxury hotel business and wanting to create the very best hotel in the world, but not being sure how that connected with his calling as a Christian. He then realized that this was an opportunity to be an example and show the kingdom to the world. It all connects back to Schulze’s personal vision for his life: to be excellent in every role he fills. Excellence in how he treats and grows his employees, excellence in serving customers and shareholders, excellence in every aspect of his hotels points back to Christ. Creating the best hotel in the world sets his hotels apart and creates an example for others. Schulze believes that if we are not living with a mission to be excellent and not using our God-given gifts and abilities, then we are not fully living in every way we can for Christ. Being an example of excellence while living for Christ allows others to see Him through you and points people back to Him. Scripture also reminds us that being holy implies being different and unique. By being excellent, you are set apart like we are called to be.
Schulze’s messages were eloquent, inspiring, and convicting. Below are some of the testimonies that students shared after listening to him:
“This was the best part of my entire semester. I heard him in the morning and at the luncheon and wish I could have had him in all of my classes. I have a renewed commitment to living out my calling with Christ.”
“Horst made me grateful to be at ACU. I never realized how special this place was until I heard this accomplished man come to us and tell us that we bring him hope by what we do and how we aren’t ashamed of Christ.”
“The way he stayed consistent with his vision over his entire career is so impactful – I just want to live better after hearing him.”
“How often do you hear about someone who worked their way up from washing dishes and busing tables to running the #1 hotel brand in the world? This means we have to start being our best right now, where we are.”
It was our pleasure to have hosted Horst Schulze this year. To view pictures from the DSS luncheon, click here