{"id":10840,"date":"2023-08-07T11:05:34","date_gmt":"2023-08-07T16:05:34","guid":{"rendered":"https:\/\/blogs.acu.edu\/hr\/?p=10840"},"modified":"2023-08-07T11:05:34","modified_gmt":"2023-08-07T16:05:34","slug":"it-support-center-sms-texting-support","status":"publish","type":"post","link":"https:\/\/blogs.acu.edu\/hr\/2023\/08\/07\/it-support-center-sms-texting-support\/","title":{"rendered":"IT Support Center SMS Texting Support"},"content":{"rendered":"<p>We are excited\u00a0to announce that you can now contact the IT Support Center via SMS text messaging! In addition to being able to call us at 325-674-5555, you can now send that same number a text message to opt in to text-based support. One of our agents will respond as soon as we are able. This is a great option for quick questions or simple requests when you don&#8217;t have time for a phone call. As a reminder, here\u2019s how you can contact the IT Support Center:<\/p>\n<p>\u2022 Call or text us at 325-674-5555<\/p>\n<p>\u2022 Come see us at our front desk in the ACU Library<\/p>\n<p>\u2022 Chat with us, open a ticket, or find answers at\u00a0<a href=\"http:\/\/acu.edu\/support\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=http:\/\/acu.edu\/support&amp;source=gmail&amp;ust=1691509977576000&amp;usg=AOvVaw3ZLAsJgST6OJYTkjy584dA\">acu.edu\/support<\/a><\/p>\n<p>\u2022 Email us at\u00a0<a href=\"mailto:support@acu.edu\" target=\"_blank\" rel=\"noopener\">support@acu.edu<\/a><\/p>\n<p>Our phones are open for calls 24\/7 and all other channels are open weekdays from 8AM-7PM during the school year.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We are excited\u00a0to announce that you can now contact the IT Support Center via SMS text messaging! In addition to being able to call us at 325-674-5555, you can now send that same number a text message to opt in to text-based support. One of our agents will respond as soon as we are able. [&hellip;]<\/p>\n","protected":false},"author":16565,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[18],"tags":[],"class_list":["post-10840","post","type-post","status-publish","format-standard","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/posts\/10840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/users\/16565"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/comments?post=10840"}],"version-history":[{"count":1,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/posts\/10840\/revisions"}],"predecessor-version":[{"id":10841,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/posts\/10840\/revisions\/10841"}],"wp:attachment":[{"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/media?parent=10840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/categories?post=10840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blogs.acu.edu\/hr\/wp-json\/wp\/v2\/tags?post=10840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}