{"id":428,"date":"2020-07-13T10:49:46","date_gmt":"2020-07-13T15:49:46","guid":{"rendered":"http:\/\/blogs.acu.edu\/saraheaster\/?page_id=428"},"modified":"2021-07-29T12:51:15","modified_gmt":"2021-07-29T17:51:15","slug":"social-enterprise-consulting","status":"publish","type":"page","link":"https:\/\/blogs.acu.edu\/saraheaster\/teaching\/innovations-and-adjustments-to-specific-courses\/social-enterprise-consulting\/","title":{"rendered":"Social Enterprise Consulting"},"content":{"rendered":"<p>In spring 2018, Dr. Laura Phillips and I began discussing our desire to co-teach a course that was very hands-on in nature. I mentioned that I had taken two consulting classes during my MBA program, both of which centered on addressing a real and substantial issue or challenge faced by an organization. One of the consulting classes focused on conducting a competitive market analysis for an Italian furniture manufacturer that was interested in expanding in the US market. The semester-long course included a week-long study trip to the company\u2019s headquarters in Trieste, Italy to conduct additional background research in preparation for completing the client report. Because the consulting classes were so applied, I felt like I learned the most in these two courses during my MBA program. Laura and I believed that it would be a valuable experiential learning opportunity for our students at the undergraduate level if we could design and implement such a course. Given our shared interest in social enterprise and sustainability, we decided to focus on socially-minded organizations.<\/p>\n<p>&nbsp;<\/p>\n<p>We offered the first Social Enterprise Consulting class in Spring 2019 in partnership with <span style=\"color: #0000ff\"><a style=\"color: #0000ff\" href=\"https:\/\/www.catie.ac.cr\/en\/\">CATIE<\/a><\/span> and <span style=\"color: #0000ff\"><a style=\"color: #0000ff\" href=\"https:\/\/www.retustours.com\/\">RETUS<\/a><\/span>. CATIE is a regional center in Costa Rica dedicated to research and graduate education in agriculture, and the management, conservation, and sustainable use of natural resources. In collaboration with CATIE, RETUS is a network of female entrepreneurs focused on experiential rural tourism offerings as a means to help provide sustainable livelihoods to the three involved communities in Central Costa Rica \u2013 Santa Cruz, Guayabo, and Mollejones.<\/p>\n<p>&nbsp;<\/p>\n<p>The course was divided into three components: 1) pre-trip class sessions on topics such as cultural context, consulting, and serving in God\u2019s work; 2) spring break trip to Costa Rica to conduct research\/gather information needed for project; 3) post-country work to finalize consulting deliverables and present them to the client. In order to provide high-quality deliverables for the client organization, students had to apply and be accepted to the course. Due to generous financial support from the College of Business and Southwest Airlines, the student cost to participate in the course, including the week-long field experience to Costa Rica, was $250. As a result, we were able to attract high-performing students to the course.<\/p>\n<p>&nbsp;<\/p>\n<p>Overall, the Spring 2019 class went very well and student feedback was very positive as highlighted by the following comments:<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><em>&#8220;Laura and Sarah are exceptional professors for this course. They exhibit mentorship, professionalism, flexibility, and fun. The travel experience was life changing, and it was well organized and prepared with our partners in Costa Rica. Absolutely one of the most impactful courses I have taken in college.&#8221;<\/em><\/li>\n<li><em>&#8220;I really enjoyed this course because it provided a real-life application of consulting. After the course, not only will I have a better understanding of consulting but also have hands on experience in consulting that I can use in future careers&#8221;<\/em><\/li>\n<li><em>&#8220;I highly recommend they do this course again. As the project with RETUS continues, it might be ideal to consider students that meet specific qualifications that will be a benefit to RETUS and the overall project. I really enjoyed this class and I\u2019m thankful for this opportunity.&#8221;<\/em><\/li>\n<li><em>&#8220;Dr. Easter always had a positive attitude and encouraged us frequently throughout the course. She was very on top of things and was diligent in helping us gain a better understanding of consulting. She also previously had experience in consulting and was able to provide very practical advice.&#8221;<\/em><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Students also provided some valuable feedback for making improvements to the course, particularly in terms of better clarifying assignment deadlines and devoting more time to practice assignments in preparation for carrying out the specific consulting assignment. Since this was the first time I co-taught a 3-credit hour course with another professor, I was in the process of learning how we could effectively work together in this capacity while also getting used to teaching a new course.<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><em>&#8220;Perhaps have one on one meetings with students to go over their feedback on the reports&#8221;<\/em><\/li>\n<li><em>&#8220;I think more hands-on assignments like the practice field-note assignment would be helpful&#8221;<\/em><\/li>\n<li><em>&#8220;In general, both instructors could be a little bit clearer on assignment dates because sometimes it was a bit unclear&#8221;<\/em><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>We carried out the second iteration of the Social Enterprise Consulting class in Spring 2020, which built upon the 2019 client trip and deliverables. This project was carried out successfully and we received positive feedback from both the students and the client. I feel very fortunate that the March 2020 trip to Costa Rica was still able to occur given the unfolding global pandemic. I am also hopeful that we will be able to offer future consulting-based classes as I truly believe experiential learning is an effective means for learning that should be increasingly fostered within COBA and the university as a whole.<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><em>&#8220;By far, my favorite class at ACU. The perfect combination of hands-on work and in-class research with an ideal group of students. I would take this class again any time.&#8221;<\/em><\/li>\n<li><em>&#8220;Both professors were always a delight and made the class an enjoyable experience. The course wouldn\u2019t be the same without both of them.&#8221;<\/em><\/li>\n<li><em>&#8220;I definitely think that the professors for this trip can make or break the overall experience and trip for this class. I am very glad that Dr. Phillips and Dr. Easter were the ones leading it and enjoyed having them as both professors and travel buddies&#8221;<\/em><\/li>\n<li><em>&#8220;The professors were both very responsive and receptive to our comments and concerns inside and outside of class, both in person and online. I especially loved getting to have group conversations because I feel that\u2019s where I best gained an understanding of the topic. All the assignments were really great and well thought out. I couldn\u2019t have imagined having a better holistic grasp of the whole class with the time we did have.&#8221;<\/em><\/li>\n<li><em>&#8220;Dr. Easter was a really great discussion leader and always guided the discussion in a helpful direction, not only in class but also when we were on our trip. I appreciated her consistent input and felt like she really wanted us to succeed with a final project that was up to standards.&#8221;<\/em><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><span style=\"color: #0000ff\"><a style=\"color: #0000ff\" href=\"https:\/\/blogs.acu.edu\/saraheaster\/teaching\/innovations-and-adjustments-to-specific-courses\/principles-of-management-and-organizational-behavior\/\">&gt;Next Section: Innovations and Adjustments to Principles of Management and Organizational Behavior<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In spring 2018, Dr. Laura Phillips and I began discussing our desire to co-teach a course that was very hands-on in nature. I mentioned that I had taken two consulting classes during my MBA program, both of which centered on addressing a real and substantial issue or challenge faced by an organization. One of the&#8230;<\/p>\n","protected":false},"author":14750,"featured_media":0,"parent":400,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-428","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/pages\/428","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/users\/14750"}],"replies":[{"embeddable":true,"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/comments?post=428"}],"version-history":[{"count":10,"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/pages\/428\/revisions"}],"predecessor-version":[{"id":884,"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/pages\/428\/revisions\/884"}],"up":[{"embeddable":true,"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/pages\/400"}],"wp:attachment":[{"href":"https:\/\/blogs.acu.edu\/saraheaster\/wp-json\/wp\/v2\/media?parent=428"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}