Additional Communication Regarding Concur Out of Pocket Expenses:

The new process for Concur out of pocket expenses was implemented December 1, 2021, please refer to the November 15, 2021 announcement in the HR newsletter. If you have submitted a report with an out of pocket expense, your transaction is now being processed through your Wildcat Pay Portal as a refund after posting to your employee account under your Banner ID. Please note that this is the same system we use for student accounts so you may get a notification that uses the terminology “student refund”. Refunds are processed weekly. To expedite receiving your refund, please set up your direct deposit information in your Wildcat Pay Portal on the my.acu.edu home page under Accounts and Balances. You will go to Electronic Refunds in Wildcat Pay Portal to enter your direct deposit information. This is a one-time setup of banking information. If you choose to not set up direct deposit under your Wildcat Pay Portal, the refund will process automatically up to 6 days later in the next Accounts Payable check run with your current payment method on file with A/P. If you did not receive a refund notification for your out of pocket expenses, please check your balance in Wildcat Pay Portal as you may have an outstanding charge that the out of pocket reimbursement was applied to.