P2 User Scenarios

Age: 36

Location: Dallas, TX

Occupation: Head of Human Resources

Hobbies: Ann loves the outdoors and seeking out new hip restaurants. Her and her husband, James, enjoy taking photos and hope to open a photography studio together in the future.

Ann and James are looking to book a week long vacation up in the Rocky Mountains of Colorado. They are wanting to attempt skiing for the first time and have signed up for three days of lessons at Keystone Ski Resort. They’ve heard that skiing is exhausting so they want to stay somewhere comfortable that is within walking distance of the resort and provides extra relaxing amenities for it’s guests. Ann remembered one of her co-workers mentioning a deluxe resort and spa called Bila located next to the ski resort. She found the website and noticed that they have a variety of spa options as well as dinning and entertainment options. It included descriptions, locations, and pricing, which made it really helpful to plan the trip out.

Age: 48

Location: Austin, TX

Occupation: CEO

Hobbies: David is a active jogger, cyclist and enjoys spending time with his wife and kids.

David and his family are always looking for new activities to try all together. They decided to spend their spring break on the ski slopes in Colorado. Vacation is an important time for all of them so David decides to book a deluxe resort that appeals to all the members of his family. The kids are interested in live music and good places to grab lunch at the base of the mountain. His wife wants to relax and take advantage of the resort’s spa. David is looking for pricing information and local activities on the Bila website. There is a list of everything around the resort as well as menu options for the spa and local restaurants where David can make reservations ahead of time.