Benefits Tip – Paying Medical Bills

If you receive a medical bill in the mail, do not pay it until you have reconciled it against your Explanation of Benefits (EOB). To view your EOB,  first login to your GPA account. Next, click on your “Claims” tab. You can then click on the claim number on the left-hand side of the page. There will be a link on the top left-hand side of the page titled “Original EOB.” This Explanation of Benefits will tell you the discounted rate you owe for a particular claim.