Zack G User Scenarios

Name: Mark

Age: 23

Occupation: Server

Mark is a server at a restaurant that has just introduced a tablet application to take customers’ orders, and send them to the kitchen correctly. He needs to be able to quickly scan the screen and be able to locate the menu bars, and individual items on the tablet so he can promptly take care of his tables.

Name: Shannon

Age: 20

Occupation: Server

Shannon is also a server at a restaurant, which has just introduced a tablet application to take customers’ orders. Shannon needs this application to check ingredients and allergies. If a customer asks if a certain menu item has a specific ingredient, she needs to be able to quickly scroll through this application and find out the answer to her customer’s question.