Archive for ‘User Scenarios (P2)’

Sam is a 28-year old IT Technician working for a software startup in Austin, Texas. He enjoys taking part in the local craft beer scene and is always looking for the newest brew. After work, Sam and some of his friends are talking about getting pizza, but some of his friends are vegan/gluten free and Same doesn’t want them to feel left out if they can’t eat. Fortunately, Invader’s online menu has a filter option so that he cam show his friends exactly what’s available to them. It also shows Sam that a craft beer he’s been trying to find for awhile is now on draft there. On top of that, tonight is trivia night and the winning team get their entrees paid for!

Billy and Sarah Baker are both 55, from Abilene, TX. Mr. and Mrs. Baker are planning their high school reunion at the Hatch House, because it has everything they need their venue to have. The party room is spacious and located close to the restaurant bar. There is easy access to the patio where the live music band they hired will play. Since buying food for a large amount of people can be astronomical, the Hatch House provides a reasonable priced package for the eighty people who have signed up to attend. As long as the Baker’s make sure every guest has left the restaurant by close, they are free to leave and the Hatch House staff will clean up the area. To book the venue, the Baker’s checked the website calendar to see what night was available. They were able to book the venue and purchase the food packages all online. The Hatch House is happy to let their clients come to the venue early to decorate the space how they see fit.

Peter Robinson is an up-in coming R&B rap artist, aka “P-Rob”. He 28, from from Merkel, Texas. He recently discovered that he has celiac disease, which prevents him from eating gluten. P-Rob is planning an after party at his warehouse after a concert and wishes to serve authentic Mexican food and wants to make sure that the menu has gluten free options for both food and alcohol. He went to the menu to see about special deals for ordering a large amount of food. He is delighted to find gluten free options for a great price. He tends to be a procrastinator, so he waited until half time of the concert to order a large amount of food and alcohol from the Hatch House. The restaurant calculates how long the order will take to make and deliver depending on the amount you order and the time that you do so. They also offer payment in person and online. P-Rob had a great experience with the Hatch House and plans on being a returning customer.

Jack is a 26 year old male living in downtown Dallas. Since he lives in the exciting city, Jack has been put in charge of planning his father’s 60th birthday. His dad is a big fan of Wilson’s bar & grill already but the waiting list is always so long when they get there and their menu changes depending on the day of the week. Jack needs to be able to plan ahead and make sure that his family isn’t kept waiting and that there will be something for everyone to eat when they get there.

Lloyd Weatherton is a healthy 53 year-old man living in the suburbs of downtown Dallas. Lloyd is already a regular at Wilson’s bar & grill, and has especially started going more frequently with his co-workers for business lunches. After driving by the front, he realized that with how much he eats there he should look up if the restaurant has a membership deal. He goes to the website to see if there are any special perks to being a member and if it would be worth it for him to sign up.

Jill is a young professional (26) who lives in San Antonio, TX and works in marketing for a large bank . She is very outgoing but also indecisive and doesn’t like to makes plans too far in advance. On a Friday afternoon her coworkers ask is she would like to grab drinks after work. She agrees and then mentions a boutique bowling alley bar and grill that just opened that she heard about and suggests going there to do something different. She doesn’t know how their reservation system works, and wants to make sure that when they show up it hasn’t been booked full for the evening or have to wait for several hours and have wasted a trip across town. She goes to their website to see if she can make same day lane reservations or find a schedule of availability.

Bill and Bethany are in their early 30s and have recently started a new diet for the New Year. They want to go out somewhere for their 5th wedding anniversary and Bethany thought that the new bowling alley restaurant/bar The Wombat seemed interesting and fun. However, with their diet, they can only drink grain free liquors like potato or grape vodka. Bethany decided to check the website to see if she could find a list of brands they carried to see if they would be able to enjoy a drink that was on their diet plan while they bowled.

Patricia Straight was a professional luge athlete, but was paralyzed from the waist in an accident in the 2010 Olympic Winter Games. She is from Ontario, Canada. Patricia is 30 years old and married with two young daughters. She is planning a trip to Hawaii and looking for a place that accommodates handicapped guests as well as children. She came across the website for Begonia Resort and Spa and decided to check it out. First she saw that they have amenities that cater to children on a featured section of the website’s home page. After clicking the link to read further, she discovered that Begonia has a great pool that kids would enjoy as well as beach access by sidewalk with multiple covered gazebos that would make a good place for Patricia to spend time with her family on the beach and get some sun. She was convinced the Begonia would be the perfect place, but because of her injury, before leaving the site she wanted to make sure the resort could accommodate her, so she visited the “stay” tab where she made her final decision to book a stay at the resort after viewing a suite that not only had handicapped accommodations, but learned that each 7 night stay includes one Begonia Spa Relaxation Package.

Daniel Baker is 65 years old. He is from Spring, Tx. He is a retired attorney. Now that he is finally retired, he wants to take his entire family on a vacation to Hawaii to celebrate. He has 3 children. The oldest is Karen, she is married and has 4 children of her own. Next is Jeff, he is married with 2 two young children, one still a baby. The youngest is Marsha, she is recently married, but has no kids yet. Due to the size of the group Daniel (and his wife) want to find a place that has enough space for the whole family. They aren’t comfortable renting and B&B, so they are looking for a more established company that offers private housing. After coming across Begonia Resort and Spa, Daniel and his wife viewed the tour of the Villa options and fell in love with the place. The only problem was that Jeff’s wife has special eating restrictions and they weren’t sure if the hotel restaurant had options that would suit her well. They found more information about the hotels restaurant and breakfast services and decided the resort would be a nice fit.

 Milton is a hungry man, and he loves meat. He is 47 from Clyde TX. Single. He found Char Grill online and thought the menu looked delicious! He plans on bringing his co-workers there for dinner and wants to know if there is are special menus or items for each day, and what the specials are. He also wants to know how their catering options work in case he wants to bring food to the office one day. Finally, He wants to know how far they deliver, because he works a significant distance away.

Alice is 36 and has recently moved neighborhoods in Brooklyn. Some of her friends from college are coming to visit for a week, and she is looking for somewhere unique to take them to dinner one night. There will be six people in her party, and one of them is vegetarian. She wants to make sure everyone will have a good time, and doesn’t mind spending a little more than usual. She doesn’t know much about fine dining, but wants to impress her foodie friends so she is looking for a place that is highly recommended, and that will take reservations so they don’t have to wait a long time. She liked that Lunaire had reviews from magazines and newspapers she was familiar with, and checked several days to see which had the most openings. She is also able to check price points and verify that they offer vegetarian meals through the online menu. The last thing she checks is how far it is from her apartment before booking the reservation for her and her friends.

Paul is 28 and from Austin, Texas. He is coming to New York on vacation is looking for some off the grid places to spend his time. He doesn’t want a place that is swamped with tourists, but also wants top quality food. Paul will be traveling by himself, so somewhere with a bar would be a better fit for him, and he would like it to be near his hotel. Even though he wants somewhere less ‘discovered’ he appreciates seeing reviews and ratings to know he has made the right choice. Since the weather will be nice during the spring, he would like to eat outdoors if possible. He googles restaurants near his hotel and finds Lunaire’s website and scrolls through the photos, and likes the quiet neighborhood feel of the restaurant. He also sees the awards that Lunaire has won for their service and wine list, and that they have a bar so he won’t have to make a reservation. He adds it to his list of places to go on his vacation.