Cliff Crockett (’89), Partner at the accounting firm KPMG in Dallas, Texas, has been conducting interviews for accounting internships at ACU for the past twenty years. This year’s global pandemic proved to be a bit of a challenge. Yet, the social distancing guidelines moved them in the direction that many companies across the country are taking: adapting to virtual interviews.
“We have always done face to face interviews and much prefer them. So this was the first time to do Skype interviews on a broad basis,” Cliff explained. While exceptions have been made before to accommodate students out of the country on study abroad, in-person interviews are the ideal platform to allow interaction with the students.
“We typically have a pre-interview dinner the evening before the interview so that we can get to know them better. This also allows the students to ask a lot of questions to multiple KPMG employees to help them feel more comfortable and get to know KPMG better. The students also get to interact with our greeters right before the in-person interview, so they miss out on this as well.”
Students initially had their interviews scheduled for March 26th, but when the campus closed, they instead began to prepare for virtual ones. When asked if this changed their approach in preparing, sophomore Lacy Mayes explained, “I had to practice looking at the camera instead of the screen. It’s definitely a different approach when you can’t shake hands or look at them directly in the eyes.”
One of the main concerns for virtual interviewing is technology issues, from poor connections to glitches. “I think it is harder for students doing it this way than for the interviewer actually,” Mr. Crockett explained, as KPMG is accustomed to meeting virtually with clients and employees. He advised students to double-check that their technical setup was working well before their interview. However, even when issues arose, junior Mikel-Ann Terry said that the interviewers were very understanding of any issues encountered, saying, “I would encourage anyone thinking about an internship to interview with them, even if it is just for the experience!”
Even though face to face is the ideal platform for interviewing, going virtual is providing students with valuable experience – regardless of location. Senior Rachel Rankey shared, “I learned to speak with confidence so they know what you’re saying and why you were right for that position. I also learned that oftentimes, they just want to get a sense of who you are rather than grilling you with a lot of questions that might be hard to answer”. Junior Hannah Pinson said that she enjoyed the virtual aspect, once she grew accustomed to it.
Crockett concluded by sharing how much he loves being on campus and interviewing ACU students. He and his team look forward to being on campus as soon as they can. “ACU does a great job preparing their business and accounting students for the real world, so take full advantage of your education!”