If your Zoom recording fails to turn into an mp4 file, you may see something like this in the recording folder. 
Failed to convert screenshot
You can convert it via the Zoom app on your computer. Here is how:
  1. If you don’t have a Zoom app on your computer, download it here.
  2. Sign in.
  3. Go to the Meeting tab.
  4. Go to the Recorded tab.
  5. Choose the meeting for which you have tried to record.
  6. Click Convert.
    See the following screenshot for an illustration.


Once you click on “convert,” you will see the conversion happening.


In the end, you will be able to see a converted mp4 file which you can use:recordi