Solving “not authorized to access” issues

If a student says that they encounter a file embedded in a page that they cannot access, usually it is because of either of two reasons: limited access in files, or pointing towards an earlier course. 1) The file is unpublished or restricted in “files”. ...

Changing Time Zones in Canvas

If your students are taking your course in a different time zone, you can ask them to change their Canvas to the local time zone. Here is a video that shows students how to make that change. To fully take advantage of the automatic adjustments in Canvas, you as a...

How to change a thumbnail?

You upload a video to Studio for your course, and Studio can give you any random thumbnail (cover photo). If you upload a video recording from your Zoom meeting, the video will be named Zoom0, which isn’t descriptive either. Check the following video to see how...

Sign up for an ACU account with Zoom

In order to use the Zoom LTI in Canvas, you will need to sign up with your ACU email. Otherwise, when you try to launch it from Canvas you will get an error message when trying to use Zoom LTI in Canvas, saying your instructor ID is invalid.  To resolve the issue,...