As part of the COBA Vision, Mission, and Values, we seek to inspire, equip, and connect Christian business and technology professionals for Christian service and leadership throughout the world. This past September, the strength of that connection was on full display as ACU alumni that work for Southwest Airlines came to visit campus – something they have done for the past several years.
The Southwest Airlines representatives spent time connecting with students, providing insight on resume-building, and highlighting internship opportunities within the SWA organization. Among those representatives were Laurie Barnett (’90), Managing Director, Communications & Outreach, Katie Coldwell (’00), Communications Director and recipient of the 2019 ACU Distinguished Alumni Citation, and Chris Grubbs (’95), Program Manager. Grubbs said that Southwest’s visits to ACU help to “Build alumni support and give graduates an opportunity to work for the best airline in the world”. Grubbs went on to share that a reason that SWA is so eager to reach out to ACU students is because the SWA company culture aligns so closely with ACU’s. Southwest holds the golden rule “Do unto others what you would have them do unto you” in the highest regard and runs their business with that principle in mind, which is evident through their hospitality and customer service.
With that in mind, SWA encouraged students to apply for internships and jobs with them to continue growing their customer friendly culture. While technical knowledge is important, Southwest emphasized that their focus tends to be on hiring for the right personality fit because technical components can be learned, but who you are shapes who the company is. Because the company’s foundations revolve around a servant’s heart, reflected in the personalities and actions of their employees, Southwest likes to have ACU alumni travel back to campus and share their experience with students who they believe demonstrate the same type of servant leadership.
Tim Johnston, Assistant Dean, shared his perspective on working for SWA. “Southwest Airlines is a company that believes if they take care of their people, their people will take care of their customers, and their customers will take care of their shareholders. We had seven ACU alumni come to campus to help ACU students learn about Southwest and to encourage our students to apply for internships with the company.”
Johnston went on to say, “SWA is a well respected company and they don’t have any problems fielding 
thousands of applicants for each internship opening. A recent graduate told her SWA story saying that she started applying for internships in October before finally receiving an interview in March. She consistently monitored the SWA career site and did not get discouraged when she was not offered an interview for several of the openings she pursued. Students walked away with a good understanding of the challenges associated with getting an opportunity to work with SWA. At the same time, they gained insight into qualities that will help their application standout. Finally, they have seen first hand the benefit of an ACU education. Our alumni made these two days happen. Their dedication to their alma mater, to Southwest Airlines, and their belief that the two organizations have matching values was the driver behind these two successful days on the ACU campus.”
Skyler Seidman, marketing major from Coppell, TX, finds ACU connections to businesses like Southwest Airlines beneficial to his professional development. The resume help that the SWA representatives provided was an influential part in Skyler’s interest in the company. This guidance helps students like Skyler see what experience and preparation they need to help find their place in a 60,000 employee, world-class company like Southwest Airlines. The SWA representatives expressed that this was a great opportunity for them to give back to their alma mater and help young professionals prepare to apply what they have learned in the classroom to the real world, creating career opportunity paths. Many thanks to our ACU alums at Southwest Airlines for sharing their time and talent with our students.