If your Zoom recording fails to turn into an mp4 file, you may see something like this in the recording folder.
![Failed to convert screenshot](https://blogs.acu.edu/adamscenter/files/2021/04/Screen-Shot-2021-04-08-at-10.53.54-AM-1024x284.png)
![Failed to convert screenshot](https://blogs.acu.edu/adamscenter/files/2021/04/Screen-Shot-2021-04-08-at-10.53.54-AM-1024x284.png)
You can simply click on the “double_click…” file to convert it. It will change to a dialogue box asking you to save it to a path on your computer. Save it. And you will see dialogue box briefly.
![Converting](https://blogs.acu.edu/adamscenter/files/2021/04/Screen-Shot-2021-04-08-at-10.54.07-AM-1024x390.png)
Or you can convert it via the Zoom app on your computer. Here is how:
- If you don’t have a Zoom app on your computer, download it here.
- Sign in.
- Go to the Meeting tab.
- Go to the Recorded tab.
- Choose the meeting for which you have tried to record.
- Click Convert.
- Finish the converting and use the zoom_0.mp4 file.