Throwback Thursday with Dr. Sarah Easter

Assistant Professor of Management, Dr. Sarah Easter (’06) may be in front of the classroom teaching today, but not too long ago she was a student at ACU. In fact, she was a very involved student, participating in Beta Gamma Sigma, SHRM, Leadership Summit, Phi Eta Sigma, Spring Break campaigns, Alpha Kai Omega, Wildcat Week, and was named to Who’s Who and as a University Scholar. She’s got great advice for current students as she reflects on her time at ACU.

 

What was your best memory from college?

I had a wonderful group of friends as a student at ACU and I have so many fond memories from these years in Abilene – from movie nights complete with a jumbo Tron and stadium style seating in friends’ living rooms to themed parties to playing ultimate Frisbee followed by ice cream club. This was a fun and joyous time and my college friends and I still reflect fondly on our fun memories together.

 

What is your best advice for college students?

Enjoy the present journey. It passes by all too quickly!

 

What do you wish you could tell your college self today?

This relates to my advice for college students today above – I tend to be a planner (which can also correspond with being a worrier). I wish I would have learned to be more content in the present and enjoy right where God had placed me in Abilene as a college student rather than continually thinking about what was next after college.

 

Dennis Marquardt Hits an Academic Triple

It’s been quite a summer for Assistant Professor of Management, Dr. Dennis Marquardt. Marquardt was

Dr. Dennis Marquardt

voted as ACU’s 2019 Teacher of the Year in May, a prestigious honor as faculty member nominees are submitted by students, and he was named as the new Director for the Lytle Center for Faith and Leadership, succeeding founding Director, Dr. Rick Lytle. Dennis was also part of an award winning research team whose paper received recognition at the Academy of Management Conference in August in Boston, MA. The annual conference features over 10,000 management scholars from universities across the globe. We asked him to reflect on the awards, his new position, and what his plans are for the year ahead.

ACU’s Teacher of the Year award came as a surprise for Marquardt, who is deeply humbled, grateful and thankful for the honor. “When it was announced in the first graduation service, it took a little while for it to even register that they were talking about me.  Since there are so many teaching giants at ACU that I deeply admire and respect, I really never thought I would get such an award.” When asked what drives his teaching, Marquardt explained, “It’s a sacred trust when a student comes into my classroom; something I try never to take for granted.  Students are often told that the best way for me to show that I care for them is to maintain the highest of expectations for each of them. I want them to wrestle with tough questions, be exposed to new ideas, and be better equipped as a person than they were before coming to class. While learning is always a chief priority, the thing I care most deeply about as a professor is who my students are becoming as people. Dr. Martin Luther King, Jr. once wrote, ‘intelligence plus character-that is the goal of true education.’ I couldn’t agree more.”

Marquardt teaching at Leadership Summit

Marquardt’s passion for teaching students is evident in his classroom on the ACU campus and in his sessions at Leadership Summit, where he has served as a faculty member and mentor for the last four years. He’s also been involved with Lytle Center weekly chapels and a weekly morning men’s Bible Study that was born from Leadership Summit attendees asking Dennis and Tim Johnston to bring more of the lessons from the mountain to Abilene. Moving into the role of Director for the Lytle Center for Faith and Leadership is a natural fit for Marquardt. The Lytle Center is new to many people and Dennis looks forward to spreading the word about the mission of the Center. “Our slogan is: ‘Serving God in the Workplace, Serving the Workplace for God’. As people of faith in Jesus Christ, we believe our calling is to be leaders who influence others for the advancement of the kingdom of God (where hope, peace, and life abound). Because of this, we want the students, alumni, and faculty that we serve to be skilled and capable leaders. This means they can effectively promote a vision, drive change, resolve conflict, build teams, make decisions, and empower others. As highly capable leaders, our students and alumni become effective at the work they do and influential in the environments they operate in. We emphasize in the workplace since work is something we were all designed by God to do. The workplace is also a place of unique community, a unifier of sorts. Nearly everyone at some point in their life will engage in formal work. We work with and for people from all walks of life and backgrounds. While few go to church, nearly all go to work. If the world desires hope, peace, and life then the workplace is a great place to bring it”.

Dr. Marquardt is excited about the opportunity to continue and broaden the work of the Lytle Center. He

Dennis and his wife, Monique

has clear goals and a vision for where he would like to take the Center in the coming years. “The Lytle Center for Faith and Leadership exists to promote hope, peace, and life in the workplace. We do this by introducing individuals to the life and teachings of Jesus Christ and equipping them with cutting edge leadership competencies, so that they can be effective servant leaders in the workplace. That’s what coupling faith and leadership means to us.”

Dennis knows that this bold vision will come with some challenges, knowing that the most difficult challenge is in measuring the outcomes of the work done through the Center. “What we are really trying to do is promote spiritual leadership transformation and that requires a consistent commitment to character forming habits and behaviors over time. While we definitely want to inspire, inspiration holds limited power to change. Change requires building authentic relationships, having courageous conversations, and a lot of patience.”

Marquardt is very excited about adding more co-curricular options for students to learn important leadership competencies such as conflict resolution, time management, and ethics.  He’s also looking forward to learning about and partnering with the “many great leaders across campus who are already doing great work in leadership development.”

Along with being a great teacher and mentor, Marquardt is proving that he is a strong researcher. A research project that he was invited to be a part of a several years ago by his doctoral advisor, Dr. Wendy Casper, was recently recognized at the Academy of Management Conference. He says, “This award is really a testament to the leadership and brilliance of my co-authors. I was fortunate enough to be invited onto this project by Dr. Casper. Our first author and tireless leader on the paper was Dr. Sabrina Volpone at the University of Colorado Boulder. Also, Dr. Derek Avery from Wake Forest University, a legend in management and diversity research, was a co-author. I learned so much from each of them and it was a great privilege to be a part of this meaningful work.”

The research team accepts the award at the conference – sans Marquardt who was not able to attend.

The team’s paper received recognition at the conference on August 14th in Boston, MA. The annual conference featured over 10,000 management scholars from universities across the globe. “Our author team is deeply honored that our paper was selected to receive the International HRM Scholarly Research Award, given annually to the most significant article published in international human resource management in the prior year (2018). This is awarded by the Human Resource Division of the Academy of Management. The conference theme this year is, Understanding the Inclusive Organization, which the findings of our paper fit well with.”

We asked Dr. Marquardt to summarize the paper for our readers. “We began our research with the question: Do individuals who grow up as a minority in their home country gain unique skills and abilities that might make them more effective as expatriate workers living in a host country? By analyzing the experiences of international students studying in the United States, we found that the more varied minority experiences people had in their home country positively related to more rapid acculturation as they studied in the U.S. This more rapid acculturation then related to higher levels of psychological well-being and lower intentions to leave the United States. We found that these relationships were influenced by cultural intelligence and the perceived diversity climate of the university. Overall, the paper demonstrates that minorities bring unique strengths to organizations, specifically those working in international assignments. The paper was published in the Journal of Applied Psychology and can be found by clicking here.

The topic was intriguing to Marquardt. “The richness of the minority experience has long been of interest to me. While there is a wealth of research on the challenges that minorities face, the unique strengths and abilities that minorities bring to the table because they have had to overcome those challenges are less well understood. It is my hope that our research helps shed some light in this area.”

Dennis hopes that students and those in the workplace can make applications from the team’s findings now. “Our students are entering a workplace that is more globally minded than ever. David Livermore in his book, Leading with Cultural Intelligence, indicates that ‘Ninety percent of leading executives from sixty-eight countries identified cross-cultural leadership as the top management challenge for the next century.’ Our research demonstrates three significant resources worth considering when working and leading cross-culturally. The first is an understanding that having a minority experience provides an individual with vital resources for navigating novel cultural contexts. The second is the value of developing cultural intelligence, a personal capability related to understanding other cultures and behaving appropriately in different cultural environments. The third is the importance of fostering an organizational diversity climate that values unique backgrounds and provides support for people from non-dominant groups. I think students will largely learn about the importance of these resources as they see them modeled in the way that professors engage their classrooms.”

Dr. Dennis Marquardt’s dedication inside and outside of the classroom is evidence of his own personal mission to serve and mentor students to help honor God and bless the world. Congratulations on a much-deserved summer of accolades, Dr. Marquardt!

Throwback Thursday with Dr. Laura Phillips: Even Your Professors Were Students Once

Dr. Laura (Cleek) Phillips and Dr. Mark Phillips at a Galaxy Spring Formal

Sometimes it’s hard to imagine that the person teaching your class was once a student like you are today. But, it’s true. Whether they are ACU alumni or received their degree from another institution, our faculty and staff have walked much the same paths that our current students tread. They’ve worried about midterms, finals, and dating. They’ve complained about curfews, Bean food and chapel credit. We thought it would be fun to highlight and share some of their memories of college life over the next few weeks. This week our blog features Dr. Laura Phillips (’88). She and her husband, Dr. Mark Phillips (’88), typically teach on our campus during the school year, will be teaching business classes this fall in our Study Abroad program in Leipzig, Germany. We hope you enjoy this walk down memory lane and the pictures that they shared with us.

p.s. I think I (M.C.) was one of the freshman involved in the colored water gun Capture the Flag game mentioned below…I remember being very pink, red, and blue afterward and have a picture somewhere that proves it. Thank you, Laura Phillips, for a fun memory. And sorry you had to bleach the steps of the Ad Building.

What was your best memory from college?

That’s a hard question. Some of my more memorable experiences include:

  • The time I planned a campus-wide party in Bennett Gym featuring student bands, Southern food, and casino tables. To decorate I hung metallic streamers from the ceiling by attaching them to helium balloons. It looked super cool. We had some trouble with power outages throughout the evening. I attributed them to the bands overtaxing the very old Bennett electrical systems. We learned, when the police arrived at the party, that the outages were actually caused by the balloons slipping through the open windows near the ceiling and shorting power lines all around the north side of Abilene. Apparently, we knocked out the computers on campus, the traffic lights in the area, and who knows what else. Oops.
  • The time I planned a Capture the Flag game for Welcome Week that used water guns and colored

    Mark and Laura at Galaxy Grub

    water. Each team had its own color. I used a LOT of dye to make sure that you could see the evidence when someone got shot. Unfortunately, the dye was so strong that it colored the front of the Ad Building as well as the steps, meaning that I spent a few hours after the game bleaching the front of the Ad Building and the steps. Oops.

  • The time I planned a HUGE pizza party in the double gym for all of the Sing Song participants. I ordered the pizza from the Bean because it normally was pretty good. In this case, it was truly terrible and the students responded by using it in a gym-wide food fight. Fortunately, the gym floors were covered with brown paper so no actual damage was done. The pizza was so bad that the Bean actually acknowledged its pathetic-ness and provided snow cones for everyone on campus later that semester.

What is your best advice for college students?

You have your whole life to be an adult and you can have many different careers. Don’t rush through

everything. Take time to do memorable things. Share experiences with the people around you. Do something weird. Definitely do what you need to do to get a job but don’t worry so much about starting out in the perfect job.

What do you wish you could tell your college self today?

I would tell my college self the very things I listed in #2.

 

Alumni Spotlight on Kelly Lytle

Kelly Lytle

Kelly Jeanne Lytle (’12) is flying high these days. Graduating with a B.B.A. degree in marketing from ACU and a M.B.A. from the University of North Texas, Kelly is using her marketing talents and customer service experience to bring extraordinary customer service at the next level at her position with American Airlines as a Senior Analyst for their Premium Guest Services.  Customer service runs in the family. Kelly is the daughter of former Dean and Professor of Marketing, Dr. Rick Lytle and his wife, Jeanne. Dr. Lytle is known for his expertise in the area.

After graduating from ACU, Kelly worked as a Wilberforce Intern with Grace Nelson in Washington, D.C., as an Associate Marketing Manager at Walmart in Bentonville, Arkansas, and then as a Business Development and Loyalty Program Account Manager at American Airlines in DFW. All of these experiences have helped shape her work ethic, her ideas, and her faith.

Kelly’s faith in the workplace is important to her. She says that she strives to use faith as the lens that she views all of her decisions, interactions, and the words with which she speaks. She says, “It is the hope I cling to and the rock I stand on. I know that sounds cliché, but in this environment with a politically charged climate, I have to remember who has the final say and who I am ultimately accountable to.”

Young alums often acknowledge the stark difference in their working environment vs. the environment at ACU. Kelly’s experience has been no different. “Leaving the world of ‘hugs and smiles’ at ACU is vastly different in the workplace. You begin to transition to handshakes and learning how to work without constant compliments and reassurance. However, you bring that mentality into your interactions in a professional way and learn that at the end of the day everyone has a story and is human. Give grace to those around you because you don’t know what they may be going through.”

Kelly hosts ACU AMA students

We asked her if she felt she had faced any challenges as a young female in the workplace and if so, what advice she has for other young alums who will likely experience many of the same issues. Kelly said that working with other females has been the most challenging. “I would encourage everyone to stay out of workplace drama. If they are talking to you about others, they are talking to others about you. Try to use your words to build others up, use your time at work to get your tasks done with excellence, assume the best of each other, and don’t rely too heavily on affirmation from your boss or other female leaders. Make sure and keep a healthy line between personal and professional conversation until you feel like that relationship welcomes it and is a trusted confidant.”

Kelly’s time at ACU helped shape the person that she is today. “I wouldn’t trade my time at ACU for anything. Business professors like Dr. Lytle, Dr. Pope, Dr. Phillips, Ms. Brister, and many others taught me that the marketplace is our mission field as business professionals. It is easy to think that because you aren’t a missionary, a pastor, a youth minister, etc., that you do not have a direct impact on the kingdom, but that’s wrong! We have the opportunity to be an influence to everyone we come into contact with that may not go to church. In the gospel of Matthew, we can see Jesus teaching in towns, synagogues, houses, grain fields, boats, and temple courts to name a few. All that to say, I realized at ACU that the marketplace is my mission field and to be excited about the work/people that God can touch through me! What a cool thing!”

Some of Kelly’s favorite ACU memories revolve around being a member of Sigma Theta Chi, participating in Homecoming, playing in rivalry intramural games, and pledging. When asked who her favorite ACU professor was, the answer should not surprise anyone that knows her. “I have to say Dr. Lytle was my favorite professor….I am a little biased ! I was very nervous to have my Dad as the Dean and try to impress all his friends (all my business professors), but I am so thankful I did. I want to be like my Dad when I grow up; making the work environment fun, developing strategy for hard to solve problems, being able to craft a vision for the future, and making his personal interactions count. Like my Dad, I want to leave people feeling special after they talk with me, bringing energy into the room, having an easy laughter that’s contagious, and ultimately seeking God in everything – in the good times and bad. Obviously, I could go on and on, but this man has changed me for eternity and I am so blessed to have learned from him at ACU and every day.”

Kelly advises current students to, “Listen to your professors and ask them questions. They literally have dedicated their life to teach you, so they care a lot and want to help! At ACU, it is super unique in the fact that they want to invest in you, so invite them to your intramural games, go eat at their homes, and sit with them in chapel. I would also encourage you to learn more about how to read through legal contracts and write creative briefs; ask your professors about this and they would be happy to help you. Lastly, for interviews, dress business professional and arrive early; set up a practice run with your professors or Tim Johnston or the Career Center for free coaching.”

She advises incoming freshmen to, “Have fun, buckle up, and cling to friends that seek God in public and private (they may be your best friends for life). Be thankful to whoever is paying for your education or has granted you scholarships. Get involved. Get sleep. Dig deep into Jesus Christ and the opportunities in front of you to learn about him (chapel, bible class, World’s Backyard, Meals on Wheels, etc.).”

Kelly also advises students to use at least one summer for a professional internship and one to spend time in something that creates memories, helps you grow, and that you enjoy. “I was able to work at T Bar M Summer Camps for one summer and then PFSweb for the second summer. Also, study abroad and go to Leadership Summit! I dare you. You won’t be disappointed if your heart is in the right place.”

*The comments mentioned in this blog reflect the beliefs of the interviewee and not those of the company.

COBA Welcomes New Finance Faculty Member, Dr. Jody Jones

COBA is pleased to welcome Dr. Jody Jones as our new Assistant Professor of Finance as he replaces the retired Dr. Terry Pope. Dr. Jones comes to ACU from Oklahoma Christian University. We interviewed Dr. Jones and found out what drives his love of teaching, what he likes to do in spare time, and why he came home to Texas.

A self-proclaimed “Army Brat”, Jody was born in Fort Knox, Kentucky but calls Lubbock his hometown. Jones did most of his undergraduate work at Texas Tech before earning his B.S.B.A. from Oklahoma Wesleyan University, his M.B.A. from Oklahoma City University, and his Ed.D. from Oklahoma State University.

Jody has been married to Lisa Morgan Jones for 26 years and they have two daughters, Tristen (Edmiston) and Belle, and a son, Beaux. Son-in-law Austin Edmiston and granddaughter Annie complete their family (for now), along with their two dogs and three horses.

Jones will be helping students manage the STAR Fund as well as teaching Financial Theory and Practice. Jody brings not only educational experience to the classroom, but experience in the field as well. He previously held positions at Oklahoma Christian University as Professor of Finance (2006-2019), AGS Director of Enrollment Services for Oklahoma Wesleyan University (2006-2006), Comptroller for TPI Billing Solutions in Tulsa, Oklahoma (2004-2006), and Assistant Vice-President for Bank One, Oklahoma (1998-2004). Jones also served as an adjunct faculty member from 2002-2006 and was a part-time college minister from 2007-2009.

With such a diverse work background, we asked Jody what drew him to education. He said, “I was asked by a former faculty member to teach an economics class one summer—and quickly refused. She talked me into it, and here I am 16 years later. After years in banking, corporate finance, and accounting, moving to education allowed me to share my experiences with young people seeking the same career paths. It also affords me more time with my family.”

Jones and his family have spent much of their lives in Oklahoma but it is his love for education and his Texas roots that drew him to ACU. “I’m a West Texas guy. I get to do what I love in the place I love. It’s closer to friends and family.”

Jody says that one of the things he loves most about teaching is the growth that students have during their time in college. “Watching young women and men grow in God’s Kingdom by nurturing the gifts He gave them amazes me. There is nothing more rewarding than seeing a former student go on to do great things, not only professionally, but especially personally and spiritually.”

When Jones isn’t teaching, you’ll most likely find him spending time with his family, hunting, fishing, scuba diving or traveling. When asked if there’s anything that students might be surprised to find out about him he said, “At one time—way back in the late 80’s and early 90’s— I had long hair.”

As he begins his time at ACU, Jones hopes that he is able to help students apply their knowledge and talents in what will eventually become their careers. “My prayer is that I do so in a way that gives glory to God and furthers His Kingdom.”

We’re excited to begin this new academic year with Dr. Jody Jones and we look forward to seeing the tremendous impact that he will have on our students and our campus.

 

The Return of the ACU AMA Chapter

Written by junior marketing and art major, Isabella Maradiaga

With over 30,000 members, the American Marketing Association (AMA) is “the essential community for marketers” that offers national conferences, events, and professional training. As marketing continues to play an integral role in the business world, the demand for a similar community has grown in educational institutions. For this reason, AMA now has 390 college chapters and 14,000 student members across North America. Students are joined in collegiate chapters by faculty and staff who share their passion to grow in their field. ACU’s College of Business Administration wishes for students to have the same opportunity to be a part of this association and has officially re-joined this professional association with our own student chapter.

Reagan Morgan (’08), Director of Marketing for PFSweb, discusses marketing and customer service with AMA members

Marketing majors have been looking for real-world experience in their field and the American Marketing Association (AMA) chapter is back on campus, looking to provide opportunities for students to learn and grow. A few years ago, this student organization was very popular for organizing events like branding workshops and working along with faculty to develop marketing plans for the annual AMA International Collegiate Conference where students traveled to join over 1,700 marketers in New Orleans. At this competition, students presented their marketing plans on a case study determined by AMA to compete with other universities. AMA also provided students with the opportunity to have hands-on experiences, participate in networking events, and meet professionals in their field. Last spring, the newly formed AMA officer team hit the ground running to launch the return of this organization. In April, a group of five students led by AMA sponsor and Enrollment & Student Development Manager, Lindsay Palmer, went on a field trip to visit companies PFSweb, LiveArea, and American Airlines. In visiting these organizations, students had the opportunity to learn about the internal procedures that lead to successful marketing decisions and to meet with ACU alumni who are currently serving marketing roles in these companies. Because of the time volunteered by our alums, our students were able to learn about different areas in their field, such as: digital channels, customer loyalty programs, global marketing, channel strategy and customer service.

AMA members meet with Kelly Lytle (’12), Senior Analyst for American Airlines Premium Guest Services

At their visit to the American Airlines office, students were briefed on all of the different loyalty and customer service programs that American Airlines offers as well as having the opportunity to visit the Admiral’s Club, where they were able to observe the importance of the smallest marketing decisions, including things like partnerships with hand soap and printer brands, and how those decisions impact the customer experience.

After such a significant networking and learning experience, AMA’s officer team is working on a plan to provide similar opportunities to all of its members. This student organization wants to encourage students from every major to consider the chance to set themselves apart in the marketplace, gain some digital marketing skills, and enjoy networking events with business professionals. AMA’s President, Kaman Turner, says, “Everyone should be a part of AMA, especially marketing majors. The vast network and real life experiences AMA provides is THE place for young professionals to grow and build their own brand; while also working with others to impact the community and make a difference right now.”

Make sure you check out the ACU student chapter for AMA this fall and start gaining some real-world experience! For questions, contact Lindsay Palmer at lindsay.palmer@acu.edu.