Why Internships Matter

COBA Alums who work at Southwest Airlines recently came to discuss internship opportunities at the company with COBA students. Pictured from left to right are Chris Grubbs (’95), Kristy Ng (’20), Baron Smith (’09), Bethani Culpepper (’19), and Katie Coldwell (’00).

Written by special contributor Lance Fleming

When the College of Business Administration (COBA) unveiled the most significant changes to its curricula in decades, one area of great emphasis was professional development. Those studying the updates and later making the recommendations believed a professional internship would help make COBA students more well-rounded prospective employees when they left ACU.

 

As Dr. Brad Crisp, the Dean of the College of Business Administration said recently, “… we are placing greater emphasis on professional development by requiring a professional internship in management, marketing, and information systems and offering an internship as an option for accounting and finance majors.”

 

As the person serving as the director of professional development and internships for COBA, Jasmine McCabe-Gossett said the new emphasis on internships will help make students better equipped to handle real-world practices that they will face when they begin working full-time.

 

“Students need to take advantage of the unique timing internships can offer,” said McCabe-Gossett, who is in her first year as the Professional Development and Internship Director for COBA. “Students have the distinct opportunity to apply what can feel like abstract theories and case studies to the real world. Internships are insulated and allow students to practice in an environment designed for them to ask questions and fail, whereas, post-graduate opportunities can be far less forgiving.”

 

Tim Johnston, the Assistant Dean for COBA, said a student who participates in an internship program in college will have a distinct advantage over students who don’t take advantage of those programs.

 

“Many years ago, with the contraction of the economy, many students were entering college without a lot of summer work experience,” Johnston said. “One of the top qualities all employers like to access is work ethic. Without a lot of work experience, it was difficult to feel confident about a student’s ability to dig-in and work hard. Many large organizations started internship programs.

 

“These programs typically run for 12 weeks during the summer,” he said. “Most are paid and it’s a way for a company to have a long and intense look at the candidates. Many companies only offer full-time opportunities to those students who have completed an internship with their organization. So for many large firms, this is the path into their company.”

 

When a student is looking for an internship, COBA Associate Dean Andy Little said one thing stands above all when he advises a student on a potential position.

 

“Fit,” he said succinctly. “In other words, does this organization fit your values and the goals you have set for yourself? Will you get practical experience? What kind of people work there? Is it an industry or market segment that you would like to start your career in?”

 

McCabe-Gossett agrees that finding an internship in a potential career field is an essential part of finding the right landing spot.

 

“I encourage students to focus on finding an internship in the industry they imagine as their future career,” she said. “Doing so will allow them to fully immerse themselves so they can determine whether or not their dream industry aligns with their values, work style, etc.”

 

The National Association of Colleges and Employers has surveyed employers and determined the following qualities are most important to the potential employers surveyed. In order of importance, those qualities are:

  • Problem-solving (critical thinking)
  • Teamwork / collaboration
  • Professionalism / work ethic
  • Verbal and written communication skills
  • Digital technology capabilities
  • Leadership
  • Global / multicultural fluency

 

“We want our students to demonstrate these competencies and reflect on their current areas of strength and areas where growth is needed,” Johnston said. “Their internship manager completes a formal evaluation that provides feedback on these key qualities.

Another key advantage we are looking to provide for ACU students is an opportunity to intern with ACU alumni,” he said. “Our alumni teach students how professional excellence provides another avenue to honor God, as we serve in the marketplace.”

If you’d like to know more about internships with COBA, as either an employer or a student, email coba@acu.edu.

COBA Makes Changes to the BBA Core To Give Students an Edge

Written by special contributor Lance Fleming

The College of Business Administration (COBA) recently undertook what Dr. Brad Crisp considers “the most significant change to business curricula at ACU in at least three decades” with revisions to the Bachelor of Business Administration (BBA) majors.

 Those changes include updates to the core requirements for all business majors and to the major requirements for each business major, including an analytics track available within each major. The process that was undertaken was extensive and lasted a few years, including input from the COBA Dean’s Council, Visiting Committees, and other external stakeholders.

 The members of each of those committees and groups were looking at in-depth benchmarking, analysis, and solution alternatives identified by the BBA Task Force. Those committees undertook extensive discussions on a wide range of proposals from the faculty task force, which was formed in early 2019 and delivered its recommendations later that fall. After the committees did their work, the changes were approved last spring by faculty and administrators at all levels of the university.

 The goal of the core revision largely focused on faith and ethics, analytics and technology, and professional development.

 “Faith and ethics are central to our identity as a Christian university,” said Dr. Crisp, the Dean of the College of Business Administration, “and we added some ethics content to a required business law course. All business majors will now take a two-course sequence in analytics and can choose a nine-hour or more track in analytics. Finally, we are placing greater emphasis on professional development by requiring a professional internship in management, marketing, and information systems and offering an internship as an option for accounting and finance majors.”

Photo by Jeremy Enlow

Those recommendations and changes are part of COBA keeping up with the pace of change that is currently being seen in the business world, said Andy Little, associate dean for COBA and associate professor of Business Law.

 “The pace of change in the business world – and society in general – necessitates some level of change in two dimensions: first within a specific course, faculty need to stay up to date with new developments; and second, from time to time, the curriculum in general needs to be evaluated and potentially updated,” Little said. “It’s easy for most faculty to update specific courses on a regular basis. I’ve added three new readings to my introductory law class, all of which deal with recent developments in the legislature.

 “Maybe more clearly, a course like Digital Marketing requires near-constant revision, just to keep up with all the changes in how people and companies use platforms to market products and services,” he said. “To a certain extent, the velocity of change works in favor of a stable curriculum:  foundational subjects like Accounting, Economics, and Statistics need to be included in every iteration of a core curriculum over time because those are the building blocks on which much of the business enterprise rests.”

Every major was reviewed and now has more market aligned pathways giving students more direction and professional guidance as they look toward their future profession. As the business world evolves, COBA is continually looking for ways to prepare students both inside and outside of the classroom. We do this through holistic student development, offering foundational business courses and major specific tracks, and including ethics in our offerings. This combination helps us strive to produce graduates who honor God and bless the world.

To learn more about the College of Business at ACU, click here.

Internship Spotlight: Berkley Bruckner

While many students long for the excitement of faraway places, you don’t have to look far from home for a valuable internship. For junior business management major Berkley Bruckner, this was exactly the case. Located in her hometown of Amarillo, TX, Fairly Group gave her the opportunity to enhance her career development, prepare her for difficult hiring scenarios, and strengthen her confidence in both decision-making and communications with like-minded professionals. The Fairly Group is a risk consulting firm advising clients throughout the United States and in over 100 countries in several business segments including corporate risk, human capital and benefits, and a broad array of risk consulting specialties. They are also the largest insurance broker in the Texas Panhandle.

Berkley was able to intern alongside the HR Director and learn first-hand the daily processes of human resources. “I was mainly a part of the hiring process for Fairly group and their sister company Occunet. I would look at resumes people would send in to the company website or I would go to Indeed and look for potential people to hire. I would also schedule interviews with the HR director and had the opportunity to sit in on the first initial phone interview with prospective job candidates.” This enabled her to put into practice what she had been learning about hiring new employees, including bias-free interviewing processes. Berkley also was included in a  workshop that helped her gain more perspective on empathy for her co-workers.

“I participated in a workshop while interning for this company and it was one of the greatest lessons I learned. It was about having an outward mindset and how to always try and take into consideration the people around us. Even if we have conflicts or get frustrated with our coworkers, we never know what they are going through so we should try and be open minded and empathetic towards them and not try to retaliate against them.” Not only did Berkley learn about the strategic and logistical processes of working in Human Resource Management, she was also able to gain insight on the relational side of working with and for other people.

Like many other companies, the pandemic has been an agent of change for the workplace for the Fairly Group. This gave Berkley the opportunity to be in an in-person work environment while learning how to include and be intentional with the company’s remote employees. “I would say that almost 25% of the company was working virtually, and this was an initial challenge to work collaboratively with them and stay in contact, but I grew in this area tremendously.”

Berkley’s experiences in COBA prepared her to take on the workload of this internship through purposeful classes, connections with faculty and staff, and her involvement with the ACU Chapter of the Society for Human Resource Management. In addition to COBA classes, she has been involved in Freshmen Follies, Sing Song, Delta Theta, and has been a mentor group leader for Wildcat Week. Her involvement on campus gave her the practice she needed to connect with future employers. She advises future interns to “try and get to know as many people as you can in the company you intern for and connect with them on LinkedIn. They could be great connections to have in the future when you go into your career and pursue bigger opportunities.”

Through her internship, Berkley was able to put into action the lessons she has learned in the classroom and through her SHRM on how to recruit potential job candidates, communicate effectively with co-workers, and step outside of her comfort zone to further develop her leadership qualities. And not only did she gain invaluable experience in a work environment very new to her, she was able to spend the summer in her hometown – the best of both worlds. If you are a student looking for help with an internship or job preparation or searches, contact COBA’s Professional Development Manager, Steph Brown at stephanie.brown@acu.edu.

Recognizing Excellence: COBA 2020-2021 Award Winners

We’ll admit it, we are biased. We think that we have some of the greatest business and technology faculty and staff in the country. This past year they went above and beyond to pursue excellence and care for students during the challenging school year. We’re excited to announce those faculty and staff who were named as 2020-2021 COBA award winners for the Department of Management Sciences, the Department of Accounting and Finance, and the School of Information Technology and Computing.

Dr. Phil Vardiman

By student vote, the 2020-2021 Teacher of the Year for the Department of Management Sciences is Dr. Phil Vardiman. Dr. Vardiman is a beloved professor who is known for his jokes, his enthusiasm, and his care for his students. He is often seen engaging with students in his office, the classroom, or on walks around campus. Presley Davis (’21) shared, “He has continued to be my number one supporter throughout my time with COBA. He cares for his students and wants to share our successes. He’s a lovely professor and friend.” 

Skylar Morris (’21) expressed his gratitude for Dr. Vardiman saying, “This man is single-handedly the reason I am happy where I’m at with my choice of major and career. He is so exciting, passionate, and happy to be teaching us. He is also the reason I am pursuing grad school because he has made me feel like I can be better. Every time I have an accomplishment, I want to tell him because he cares so much about his students and gets so genuinely excited. This man is truly the best professor I’ve had.”

Dr. Jody Jones

By student vote, the 2020-2021 Teacher of the Year for the Department of Accounting and Finance is Dr. Jody Jones, another widespread student favorite. A newer addition to the COBA faculty, he stands out for his engagement with students and his ability to simplify hard topics. Senior finance major, Jon Bennett, explained, “He makes the topics interesting and applicable to real life. He goes above and beyond for his students. He makes going to class seem fun even at 8:00 AM.” Dr. Jones shared that it is a blessing and honor to know you are appreciated by your students and peers and to know one is valued.

Rebekah Jones, a senior finance and marketing major, expressed the impact Dr. Jones has had on her. “Jody goes above and beyond to ensure his students’ success not only in college but also post-graduation. His class has offered the most real-world applicable information in my COBA experience. Additionally, the level of difficulty is at a perfect point where you are motivated to try hard and learn, but he always offers grace with grades if you show that you are willing to work hard and redo assignments. Jody has a great sense of humor which makes him very approachable and easy to talk to before or after class. I appreciate getting to know him a bit each class and learn from his experiences. So much of why I love ACU is because of the opportunities there are to get to know professors who truly care about you – Jody has exemplified that.”

Dr. Brian Burton

By student vote, the 2020-2021 SITC Teacher of the Year is Dr. Brian Burton. Senior digital entertainment technology major Camila Rodriguez shared, “Dr. Burton is an amazing mentor. He always pushes us to do our best work and encourages us to pursue our goals and ambitions.” Dr. Burton is a valuable member of the SITC team and SITC Director Dr. John Homer shares why. “Dr. Burton has led the DET program for more than a decade, mentoring and working with every student who has gone through. He is dedicated to his work and cares deeply about his students. I think this award shows that his students feel similarly about him.”

Dr. Mindy Welch

Finally, the 2020-2021 Online Teacher of the Year is Dr. Mindy Welch. As a member of the ACU Dallas online team, Mindy has been a valuable asset to her students. Dr. Jennifer Golden explained that Dr. Welch loves her ACU students. “She is patient, encouraging, helpful, and a great professor overall. She receives consistent exceptional feedback in her classes. It is a pure joy to work with her because she is always coming up with new and innovative ideas to make the online classroom engaging, challenging, and spiritually encouraging. I cannot think of a better person for our Online Teacher of the Year.”

Director of the online MBA program, Dr. Vardiman, expressed, “Mindy is a teacher who not only wants her students to learn but also succeed in life. She loves teaching!!! Mindy is willing to go the extra mile for each of her students. She is wonderful to work with and sets the bar very high in her teaching style. She shares the example of Christ in how she cares for her students.” Upon receiving the award, Dr. Welch shared, “Honestly, it means so much to me! I know that Christian higher education is an act of service in God’s Kingdom. It is about preparing the next generation to show passion and leadership. Getting an award like this is just an affirmation from God that I am where he needs me to be.”

The Dean’s Award for Research was given to Dr. Monty Lynn for his outstanding research that resulted in the publication of two books this summer. Dr. Lynn hopes his research results in helping others. “Having these books recognized with the Dean’s Award for Research is an honor and adds to the hope that these works make a contribution to scholars, practitioners, the church, and students.”

Dr. Monty Lynn

Dr. Lynn’s research and the resulting books were born from his own experiences in the classroom and his desire to teach others how to use their vocation to reach out to help a hurting world. “Several years ago, a couple of ACU business students inquired about how they might apply what they had learned in business within developing economies. Because of their inquisitiveness, we created a special topics course in the class, International Poverty and Development. The course was cataloged a couple of years later and we still offer it today. Although my training in this field was limited, I looked for learning and research opportunities. Two observations became clear along the way. One was that while many Christian congregations engaged in relief and development activities, they often did so without the benefit of international development insights. A second observation was that a wonderful history of Christian engagement in relief, development, and advocacy existed but few knew the actors or ideas that flowered through the ages.”

Dr. Lynn went on to explain how the books came to fruition. “I pursued these two questions and two books were published in summer 2021 which are the fruit of that labor. With the help of Rob Gailey (Point Loma Nazarene University) and Derran Reese (ACU), Development in Mission was released by ACU Press. It attempts to surface fresh insights in missions and development that can aid churches and individuals who engage in global poverty alleviation. The second book, Christian Compassion published by Wipf & Stock, recounts in quick procession, the thoughts and actions of Christians endeavoring to extend the love of Christ to others, from the first century to the present.”

Steph Brown

The 2020-2021 COBA Staff Person of the Year was awarded to Professional Development Manager Steph Brown. Steph has taken the COBA professional development program to the next level with the implementation of COBA EDGE which helps prepare students for internships and jobs beginning their freshman year. She keeps business and technology students engaged and on track as they learn and grow professionally during their time in the college. Dean Brad Crisp explained why Steph is such a valuable member of the COBA team. “Steph took on two significant challenges for the college over the last year. First, she took over the Internship for Credit courses for each major, both administering the growing program and teaching the academic portion of the students’ internship course experience. Internships make a huge difference in the professional development and career placement of our students. Second, Steph partnered in the pilot of the Suitable platform, which was initially called Accelerate in the spring and will be called Compass this fall. COBA believes strongly in holistic student development, and we appreciate Steph’s contributions to not only help our students grow professionally but in all parts of their lives.”

Steph was humbled by the honor. “The award is, of course, sincerely appreciated. In all transparency, however, I have a difficult time accepting an award for myself when I have witnessed our other staff members have such a positive impact themselves. The past year has shown how every staff person in COBA has risen to the occasion and taken care of business, no pun intended. They have taken more responsibilities on top of their existing initiatives and done it with such a spirit of collegiality. I care for my colleagues and feel cared for by them. That, in itself, is better than receiving a reward.”

Dr. James Prather

The Outstanding Junior Faculty Member Award was given to SITC professor Dr. James Prather. Dr. Prather is known for engaging with students both inside and outside the classroom to help them pursue their goals. He said, “The Weathers Fellowship for Outstanding Junior Faculty is indicative of the excellent support we have here at ACU for teaching and research. I’m excited for what this award will enable me to do with my students over the next year. Many talented faculty have received this award in the past and I’m honored to be counted among their number.”

Dean Crisp added, “Drawing on his education in computer science and biblical studies, Dr. James Prather combines his passion for faith and technology in ways that inform and strengthen his teaching, scholarship, and service. He actively mentors students spiritually, inside and outside of class. James engages students in undergraduate research, supervising students as they present research at international conferences. And, he is a fun and loyal colleague. Dr. Prather shows that the future is bright for the School of Information Technology and Computing.”

Finally, the Dean’s Award for Service and Leadership was given to all of the COBA faculty and staff. Juggling what the year brought forth was not an easy task. Dr. Crisp was proud of the way the faculty and staff members showed students and their colleagues’ dedication and perseverance throughout the challenges of the pandemic.

Dr. Brad Crisp

“As I have watched COBA faculty and staff navigate a pandemic over the last year or more, I have seen our faculty and staff serving and leading in so many ways beyond their normal roles. Faculty learned new skills in online teaching, taught in classrooms scattered all across campus (while also engaging the students on Zoom), engaged in important and difficult conversations about how we can better serve our students, and all the while cared for students dealing with health challenges and other disruptions. And, our staff continued to advance their individual responsibilities while rising to unique challenges related to the pandemic, building renovations, the winter storm, and so much more. I couldn’t give the Dean’s Award for Service and Leadership to just one individual this year because all of our faculty and staff are so deserving.”

As a college, our vision is to inspire, equip and connect Christian business and technology professionals to honor God and bless the world. The past year has taught us that this vision is more than words on a page. This vision came alive in countless classrooms and offices all over this campus and inspires us to be the change we want to see. Let’s go change the world, Wildcats.

 

 

 

 

 

Internship Spotlight: Meagan Thomason

For students, the winter break can be one of the most optimal times to work on your resume and career search because you have spare time to search for internships or apply for jobs depending on where you are in your academic journey towards graduation. To help students get started, we have been posting Tip Tuesday advice on our social media that guides you through small and easy steps that you can take over the next four weeks to help you find interesting career options and get your resume and social media ready for potential employers.

To give you some encouragement on your internship journey, we wanted to share an internship story from one of our current students, senior management major Meagan Thomason from Midland, TX. She interned for ER Senior Management, LLC which provides service across Texas to owner-operated/managed senior living retirement communities. Meagan worked in one of their Abilene locations where she assisted in Human Resource (HR) functions. Meagan’s internship duties were varied as she told us, “This semester I have specialized in the Associate Satisfaction Surveys in pulling data and displaying the survey results. I mostly worked with Excel and Canva. I also assisted in recruitment by reading resumes, scheduling interviews, and sitting in on those interviews. Along with all that I assisted in coding insurance invoices among other HR-related tasks.”

Meagan found that seeing the tangible results of her labor was incredibly satisfying and made this the favorite part of her internship as she saw the findings being put to good use within the company. She told us, “I worked so hard on the surveys for so long and finally seeing the results and all my hard work being sent back out to the four different communities. It felt good to finally have others see what I had been working on for so long.”

Internships offer students more than just course credit or, in some cases, financial gain. They can also offer great experience and insight as Meagan found, telling us that she learned, “The stress of dealing with a crisis in the office along with the importance of writing a good solid resume. It’s important to keep a level head, especially when working in the healthcare industry during a pandemic. This internship also allowed me to figure out what part of the business I wanted to go into after graduation. I was unsure before, but this internship taught me the value of Human Resources and why HR exists.“

Looking forward, this internship is shaping her future as she gained invaluable hands-on experience teaching her lessons that she could not have learned in a classroom. Her internship helped her explore and discover what area of HR she was interested in and what it would take to be hired by another company in the future. Meagan told us that the experience as a whole has helped her to take initiative and prepare to make the transition from a university student to her future career in the industry.

Meagan advises future interns, “Keep a notebook and write down EVERYTHING you do. This will help you in updating your resume and in future interviews when you’re asked about what you did during your internship. It also helps you keep track of your tasks you’re assigned and if you’re asked about something you did a month previously, you can turn to that page and explain exactly what you did.” She also suggested to “Keep a google calendar of everything you have going on. This semester I worked at my internship and a part-time job. I’m also one of Delta Theta’s pledge officers and a full-time student. It can be a lot and Google Calendar helped me schedule out my weeks.”

Meagan said that the classes she took, particularly in excel and personal selling, prepared her for the internship and future employment as they directly applied to her internship as she developed surveys and assisted in recruitment and resume review. Meagan also felt that the mock interviews she participated in through COBA Edge assisted in her interview process.

Meagan has enjoyed her time in COBA and says one of her favorite things about being a business major happened early on in her academic career. “I would say the Venture Out project in Monty Lynn’s Intro to Business class was one of my favorite classes. Trusting a bunch of freshmen with the funds to buy and sell products? That was a really fun first project for college.” Meagan’s hands-on holistic COBA experience has been extremely valuable to her in preparing her for her internship and in preparation for her future career.

We love assisting students as they journey through classes, internships, and career searches. If you would like help with your resume and internship or job search, you can contact Steph Brown with COBA Edge at srb19c@acu.edu.You can also check out our social media every Tuesday during break to get tips on what you can be doing now to prepare for internships and future careers!

“Why I Teach” Series Closing-Professor Appreciation

As we come to the end of our “Why I Teach” series, we (the student workers, Katie Norris and Maddy Crockett) wanted to take a moment to appreciate the professors. 

Each and every one of the professors works endlessly and dedicates their time to us and for us. We have compiled a few comments from students around COBA to give snippets of appreciation for their professors. Many professors are not mentioned-but nevertheless, they are just as appreciated. 

 

Dr. David Perkins 

“Dr. Perkins was my first accounting professor in COBA. The thought of taking an accounting class was terrifying to me, but thank the Lord for Dr. Perkins. His heart is so gentle and kind and he cares SO much. He truly wants the best for his students and that is so evident in the way he builds relationships with them.” – Presley Davis, junior management major

“I appreciate Dr. Perkins’ attention to detail when it comes to teaching and making sure the class understands what is being taught.” –  Sam Onstead, freshman financial management major

 

Dr. Dennis Marquardt

“He has given me great advice on pursuing my career and I always loved his class. He is always motivated and excited and he is also very personal with everyone in class.”  – Joseph Crockett, sophomore management major

“He always sees the best in everyone and is a great listener!” – Bryce Adams, junior financial management major

 

Dr. Ryan Jessup

“Dr. Jessup cares deeply about good education and teaching students to think critically. He has challenged me personally to think more intentionally about my education, career, and faith. Furthermore, he has taught me about the importance of making good decisions in business and in life. His classes are rigorous and challenging, but very rewarding. I appreciate Dr. Jessup’s desire to help students truly learn.” – Luke Stevens, senior marketing major

“I appreciate Dr. Jessup because he really cares about his students and he does a great job of keeping us engaged throughout the semester. He is willing to help his students when we ask. Dr. Jessup is a great example of a professor who teaches us about marketing as well as challenges us in our faith.” – Sloan Polvado, senior marketing major

 

Dr. Andy Little

“It is clearly evident that Andy cares about his students by the way he shows up and shares his knowledge with us. His class made me love learning about law! I appreciate him!” – Emily Goulet, junior accounting major

 

Dr. Don Pope

“I appreciate how Dr Pope creates intrigue behind business stats and engages his class in exercises to better understand the advertising and business world we live in through stats.” – Ben Fridge, sophomore financial management major

 

Dr. Katie Wick and Dr. Monty Lynn

“Shoutout to Dr. Wick and Dr. Lynn for making my mornings really awesome!” – Jose Rodriquez, Freshman