Dennis Marquardt: Leader Goal Orientation and Ethical Leadership

COBA professors have been in a researching groove lately (as Don Pope would say, “They must be butter; they’re on a roll.”). We have seen professors such as Dr. Monty Lynn, Dr. Ryan Jessup, and now Dr. Dennis Marquardt, continue to conduct important research and have their work published in industry journals. Dennis Marquardt recently wrote a paper entitled: “Leader Goal Orientation and Ethical Leadership: A Socio-Cognitive Approach of the Impact of Leader Goal-Oriented Behavior on Employee Unethical Behavior.” The paper was written with co-authors Dr. Wendy Casper at UT-Arlington and Dr. Maribeth Kuenzi at SMU.  

We asked Dr. Marquardt where his motivation and inspiration to work on this research came from. “For the past decade, I’ve been fascinated by the idea of ‘unintended consequences,’ specifically as this applies to leader/follower dyads. In other words, are there attitudes or behaviors that managers engage in that don’t necessarily seem unethical, but may have the consequence of unknowingly encouraging unethical behavior among employees.”

Photo by Jeremy Enlow

Dr. Marquardt summarized the concepts in the research and what type of consequences can come from such situations saying, “In this paper, we propose that leaders with high levels of a performance-avoid goal orientation are perceived to be less ethical and in turn, encourage employees to engage in unethical behaviors. Performance-avoid goal orientation refers to the extent to which a person approaches tasks or goals with a desire to not look incompetent compared to their peers. When a leader has such an orientation they are likely to send cues and signals to employees that making mistakes is to be avoided at all costs, that having the appearance of incompetence is unacceptable, or that making the leader look bad is a cardinal sin.”

He continued, “These cues and signals don’t seem unethical on their own, but imagine what they might do to employees over time. If I’m constantly hearing about avoiding mistakes and failures and trying to not look incompetent, what do I do when I actually do make a mistake? We propose that you might have a higher propensity to consider covering things up, blaming others, or lying about your performance. Our study analyzing several hundred leader/follower dyads found that leaders with high levels of avoid-goal orientation have significantly lower levels of ethical leadership (as perceived by their followers) and have employees who are more likely to engage in unethical behavior. Only when leaders also had a high learning goal orientation did the effects of avoid goal orientation become non-significant.”

Photo by Jeremy Enlow

Having this paper published is definitely a feeling of joy and accomplishment for Marquardt. “This paper has been in the works since 2014 and out of all my published papers, it’s the one I’m most proud of. God is good! There are many times I was going to give up on it because it took so many hours of work over these past six years. I’m thankful for great co-authors who are people I respect and people who have modeled a learning goal orientation for me.”

Dr. Marquardt’s paper “Leader Goal Orientation and Ethical Leadership: A Socio-Cognitive Approach of the Impact of Leader Goal-Oriented Behavior on Employee Unethical Behavior.” was published in the Journal of Business Ethics this May and is available for reading by clicking here.

COBA Professors and ACU Alum Team Up For Research

Have you ever struggled to make a decision when given too many options? Choice overload, or overchoice, is a cognitive process where people have difficulty making a decision due to a variety of options. Why does this happen?

As part of the lifelong relationship vision of the College of Business Administration, Associate Professor of Marketing, Dr. Ryan Jessup,  and SITC Director and Professor of Computer Science, Dr. John Homer, partnered with ACU alum, Levi Ritchie (’15), to research the choice overload effect. Their paper,  “Hurry up and decide: Empirical tests of the choice overload effect using cognitive process models”, was featured in the American Psychology Association’s April issue on decision. According to Scimago Journal & Country Rank, this journal is in the top 10% in psychology, neuropsychology and physical psychology subfield.

Dr. Ryan Jessup

While in graduate school at Indiana University, Dr. Ryan Jessup collected data to study a theory of decision making that prompted him to conduct this research as a follow-up from that work. As the lead author, Dr. Jessup generated the research idea and designed the experiment which was programmed by Dr. Homer. Levi Ritchie helped program part of the experiment in Python, recruited participants, and collected data before analyzing the data along with Dr. Jessup. The team combined their expertise in their respective fields to compile and edit the paper that was then published in the APA Journal. Dr. Jessup described the goal of their research as, “We wanted to test between multiple competing hypotheses that I had proposed in an earlier paper for the choice overload aka too much choice effect. The effect is that people purchase more when they have fewer options to choose from, violating basic economic principles.” 

Levi Ritchie (’15)

The science of cognitive psychology is broad and contains a variety of potential research studies; however, Levi Ritchie described the importance of studying the choice overload effect as essential to the business field, “From a business perspective, understanding the elements that moderate the effect is crucial to marketing. Even when your selection of alternatives is plentiful, it may be beneficial to only present the strongest subset.” Similarly, Dr. Jessup commented on how important the understanding of this effect is when selling or promoting a product, as well as for personal decision making. 

“An interesting thing about conducting quality research is that it makes us better at teaching. In my case, it is particularly true because I tend to teach courses on how to conduct or analyze research. But, even if I were teaching a different type of course it would still improve my teaching for several reasons. First, when teaching on a relevant topic, I would be far more aware of the pioneering research – in some cases because I would have been the one to do it; in other cases, it would be because I had to examine all possible theories and explanations when conducting my research, simultaneously giving far more breadth and depth than I would have gotten had I just read about it in the textbook or merely just read a few things about it. In essence, researchers know more about these findings because they are the ones making them – we are not merely reading about them. It is the ultimate in experiential learning”, Jessup said. 

The conclusion of this research was explained in-depth in their publication, but Jessup summarized by saying, “We found that one of our proposed explanations well predicted the data whereas another one – the one that is commonly espoused as causing the effect – did not appear to play a role. A specific conclusion was time pressure appears to really drive the effect; so, if you are trying to sell things to people who are often hurried – think drive-thru’s or situations where people often have little children with them – you are better off giving them a very small set of options.”

Levi Ritchie is currently pursuing a career in Data Science, while Dr. Jessup continues to work on research on an improved theory of decision making that combines choice with learning. He is currently working on another project that involves the choices of married individuals and economic games with professors Katie Wick, John Homer and, recently graduated marketing major, Luke Stevens (’20).

Monty Lynn: The Impacts of COVID-19 On Global Food Security

Do you ever wonder what COBA professors do when they aren’t teaching class? You may not know it, but many of our professors commit their time to conducting research of all different types. Dr. Monty Lynn recently co-authored a research article titled, “Better Together: Improving Food Security and Nutrition by Linking Market and Food Systems”. The article is a literature review of market and food systems informing on the latest impacts of COVID-19 towards global food security.

Dr. Lynn says, “The article is the fruit of a collaborative effort with technical advisors at World Vision and CARE, supplemented by faculty members at ACU and the Catholic University of America. To share the findings, the article authors will host a webinar in June to describe our work, mostly with a global CARE and World Vision audience. In the article, we combine two popular approaches in global food security which attempt to strengthen markets and nutrition, and we describe CARE and World Vision food security programming that illustrates the model. In the webinar, we will describe the latest information from CARE and World Vision on how the coronavirus pandemic and COVID-19 are impacting global food security.” Dr. Lynn notes that “It is a welcome and special opportunity to join a research team with two of the largest development organizations in the United States and to collaborate with my colleague, Dan Norell, a Senior Technical Advisor in Economic Development at World Vision in Washington, D.C.”

The article and webinar will explore the following:

  • The Inclusive Market and Food Systems Model
  • The importance of bringing the market to vulnerable households
  • How empowering women multiplies nutritional outcomes
  • How access does not necessarily equal consumption
  • The impact of COVID-19 on programming and adaptive management for livelihood programs

Photo by Jeremy Enlow

International development is a topic that Dr. Lynn stays current with for his research and an International Development class that he occasionally teaches at ACU. His recent research shows that “Major gains have been made in global food security, reducing global hunger. Gains began eroding in 2015, however, and global food insecurity began rising again. Nearly one billion people are food insecure today and 140 million of those became food insecure because of the impact of the coronavirus pandemic and mitigation efforts that have disrupted food production and supply chains.”

This blog post is just a glimpse of the information that is covered in the research article. We encourage you to read the full article HERE and join the webinar on May 19th at 12:30 pm EST, Washington, D.C. time zone HERE.

 

STAR Hits Another Milestone and Makes First Distribution of Earnings

Since its inception in 1999 with an initial amount of approximately $100,000, STAR has had several goals in mind. One of those goals was reached when the group hit a huge milestone with $1.5 million in their portfolio this past spring although the portfolio has dipped slightly with the recent economic crisis due to the COVID-19 pandemic. Another one of those goals was reached today when the group was able to make their first distribution from earnings.

Photo by Jeremy Enlow

Assistant Professor of Finance Dr. Jody Jones, said that the distribution will be “$63,000, roughly 4.5% of the December 31, 2019 balance.  Students ‘final’ this Thursday is to make sure they have the cash to distribute back to the endowment. The cash for this disbursement came primarily from gains made this semester on Ford (F), Gold (GLD), and decreasing the holdings in Healthcare Inc (HCA). As of this writing, the fund is $1.3 million (almost to the penny) and STAR is beating the S&P 500 by almost 5% YTD.”

STAR is a student-managed equity fund that is part of the university’s endowment. This semester the students must have $63,000 (4.5% of the 12/31 value) in cash. That money will be used to support the operation of the university as a whole. Jones says that students gain experience that will career over into their professional careers in the future. “Managing over $1 million dollars is something they can put on their resume and shows they have experience – especially this semester when many students lost jobs and internship opportunities.”

Senior Finance major Hunter Jennings said that he learned many things from his time in STAR. “I learned that in order to learn and be successful, you have to be willing to take risks. This experience will translate into my professional career because it pushed me to make decisions and effectively communicate my thoughts and ideas with my peers.”

Photo by Jeremy Enlow

As for learning during a time when the stock market was particularly volatile, Jennings said, “The stock market can be rewarding and it can hurt you. It is all about how you react to those changes. There was a point where we had the fund to its highest value, just to have the market crash and the value go back to where we started.”

Hunter encourages students to consider being a part of the group. “I think that if anyone is interested in getting to work with a team and see real-world results, then they should join STAR. You don’t have to have any experience trading stocks or even be a finance major. Overall, it was one of my favorite classes to take at ACU.”

New Audit Analytics Course Gives MAcc Students an Edge

Dr. Curtis Clements

Efficiency is the key to accounting and the current key to efficiency is analytics. As the field of accounting advances and changes, so does the software, and therefore, the subjects taught in the accounting major. Dr. Curtis Clements saw the need for a course in accounting analytics and began teaching Audit Analytics, a graduate level class, last fall.

He explained that, historically, accounting has determined accuracy of financial statements by utilizing sampling. However, with programs like Tableau, Alteryx, Excel, etc., it has become possible to obtain, clean, and analyze data much more accurately and precisely. With the business world transitioning quickly into the world of analytics, Dr. Clements found it important to provide an opportunity for students to gain experience in one of the emerging disciplines and most crucial parts of accounting.

That goal was certainly met. The class was given access to Dillard’s department store sales data (housed at the University of Arkansas). This gave the students a real world feel to analyzing and working with large data sets. Dr. Clements wanted the class structure to give information and tools that would be practical in the future for each student’s career. The positive feedback give by students for the class led to an upgrade to the course textbook, which will lead to more information learned to put into action in the workplace.

Anthony Rodriguez, Master of Accountancy major from Argyle, Texas, participated in the inaugural class and gave his seal of approval. “I really enjoyed the class. This past summer, during my internship at EY, I was selected as 1 of 60 interns nationwide to go to Hoboken, New Jersey to attend a training in auditing analytics. The software packages we were taught in training were Tableau and Alteryx. One of the things I took from the training was how much technology can impact an audit for the better. Also, as 1 of only 60 interns, I would have an advantage over some of my peers. The Audit Analytics course at ACU touched on some of those same topics- specifically Tableau. As the course went along, I realized that we were learning much of the same material Ernst & Young (EY) had deemed a worthy investment. From my short experience in New Jersey, I saw how technology will begin impacting how audits work. Clearly, if EY invested as much money as they did to develop their Digital Ambassador Intern Program, it seems as though the Big 4 accounting firms want to get a head start on this trend. It is really awesome that COBA and Dr. Clements have begun offering this course to ACU students. Our careers will only get more and more digital, so it’s great that ACU is offering this course to help set its students apart from the competition.”

Audit Analytics was a resounding success and Dr. Clements is working to make sure the class will continue improving and adjusting to meet the demands of the field in the future as the tools for accounting analytics advance. The Master of Accountancy program prepares accounting students to meet the demands of the field, in whatever type of firm or accounting career they seek to work in. Click here to learn more about ACU’s Master of Accountancy program.

 

A Mountain Top Experience: Leadership Summit 2020

Leadership Summit 2020

Leadership Summit 2020 is complete and the students have cleared out and come back to ACU with jaws wide open and a new mindset. This year I (Katie Norris ’22) joined my fellow classmates in experiencing Leadership Summit at Frontier Ranch in Buena Vista, CO in early January. If you don’t know much about Summit, the most important thing to know is that it is a challenging process that pushes you to do the things you are passionate about but haven’t had the courage or tools to step up and do yet. We call this our “River Crossing” on the mountain. Luckily, we didn’t have to cross any actual rivers in the rather icy weather.

My purpose in writing this blog is to recap the trip and give a student insight as to what happens on the mountain that leads so many people to come away from Leadership Summit with a new perspective and motivation.

A typical day at Summit would begin at 8:00 am and end about 9:00 pm with a nice two hour break in the middle of the day. Students spent the time participating in case studies, listening to speaker sessions, interactive breakout sessions, small group processing time, worship, and various activities like archery tag, taking hikes, and the Screamer (picture attached).

The Screamer

What’s beautiful about Leadership Summit is that it is all about utilizing your leadership potential (whether that be a role as a leader in your organization or something as simple as being a son or daughter) and being a servant to the communities you are a part, for their betterment. Not only were we given a charge from Dr. Dennis Marquardt and Dr. Rick Lytle to make an impact using our leadership roles, but we were given astonishing examples of people who have done so themselves and who gave us tools to succeed in our own visions.

This is done through the testimonies of distinguished guest speakers. We spent much of our time listening to accomplished people from different backgrounds speak on a variety of topics. This year, we were blessed with the opportunity to hear Mo Isom Aiken (New York Times best-selling author), April and Mark Anthony (founders of Encompass Home Health and Homecare Homebase ), Kathy Crockett (professor and consultant), Wendy Davidson (President of Away From Home, Kellogg Company), Elise Mitchell (Entrepreneur, CEO, consultant, and executive coach), Carlos Sepulveda (Chairman of Triumph Bancorp, Inc.), Rick Atchley (preaching minister at the Hills Church of Christ), Tim Goeglein (Vice President for External and Government Relations at Focus on the Family in Washington), David Eaton (founder of Axis), Stephen Quinn (Chief Marketing Officer of the CEO Forum), Janeen Uzzell (Global Technology Executive at Wikimedia), and Mike Willoughby (Chief Executive Officer at PFSweb). To show our thanks for the words spoken over us, we sang “The Lord Bless You and Keep You” over each speaker after their session. On top of all of this, one of the perks of Leadership Summit was also the opportunity to sit with these speakers at meals, get to know them, and ask them questions.

Mo Isom Aiken

Each and every River Crossing project was uniquely crafted based off of each individual student’s passions, life journey, and values. In order to bring us to a place where we could recognize each of those factors, we completed assignments before our week on the mountain that allowed us to consider what we truly value based on how we spend our time. We also were asked to write down major points in our life that shape our perspective and what we are passionate about in something called a “Journey Line”. I had no preexisting expectations of what Summit would be like and found some assignments to be what I thought was simple busywork. Dr. Marquardt quickly challenged that idea when we worked through our values session. He presented a statement based off of that assignment that gave the realization that we may not always value what we say we value over other things that we choose to make time for. This made everyone in the room rethink how they spend their time day to day, to think about what they truly value, and what they need to value more.

One really unique experience came from completing a “Journey Line” that showed the points in our life that we felt like were pivotal moments in a “highs and lows” sort of fashion. At the beginning of the week, we were asked to write this “Journey Line” on a giant paper that we hung on the walls where they remained for the week. This was a neat experience as we got to walk around the room during free times and read our peers’ journey lines. In my observations, it gave us a mindset of understanding and an excitement to dig deeper with each other throughout the week.

Archery Tag

 

We were continually astonished by the relevant and practical speaker sessions that were faith focused. Speaking for everyone at Summit, I can say it was refreshing to hear people boldly talk about the true and hard things in life. As students, we were especially grateful to hear professionals speak more into life than business plans and profit maximization.

Over the course of the week we participated in activities that grew our friendships, relationships, faith, knowledge, and inspiration to do great things. To close out the week-a graduation ceremony. Not quite what you would expect from a business short course. Maybe that’s why we students found it so impactful. God seems to work even on the mountains in life.