Internship Highlight: How Alissa Davis Brought Comfort to Uvalde

Written by special contributor Lance Fleming

In most places of business, an apprentice is given a few days or even a week to get their feet wet and learn the ins and outs of the office before being fully indoctrinated into the ins and outs of the everyday job.

Alissa Davis didn’t have that luxury.

When Davis – who is pursuing her Bachelor of Science in Digital Entertainment Technology (DET) with an emphasis on Video Game Design and is on target to graduate in May 2023 – started her apprenticeship with Funeral Director’s Life Insurance Company on June 1, she had no choice but to get right to work and help her co-workers make it through one of the saddest moments in the recent history of the country.

Just one week before she began, 19 students and two teachers at Robb Elementary School in Uvalde lost their lives to a mass shooter. When Davis began her apprenticeship, she was immediately charged with helping to set up and monitor live streams of approximately 15 of the funerals that stretched over several days.

It was a tough and emotional task and one that Davis hasn’t fully put into perspective.

“I still haven’t fully processed the emotions that came with it,” said Davis, who is a senior from Stephenville. “There were several times during the services when I had to completely turn the sound off and momentarily step away from my desk where I was monitoring the live stream because I couldn’t handle the sound of the parents grieving for their lost children. There was always a tense aura in the department because we needed to do better than our best and ensure that everything went as smoothly as possible for those families and the community, who suffered great losses.”

Around July 1 when her boss returned from Uvalde, Davis was assigned a new responsibility to create short training videos for both new and regular clients to watch and learn how to use the FDLIC streaming product. Despite the difficult and emotional circumstances, Davis had quickly made a name for herself at the company. So much so that at the end of her apprenticeship, Davis was awarded the Performance Plus Award, which is awarded by the FDLIC’s Board of Directors and had never before been presented to an apprentice.

The award is given to an employee who shows outstanding qualities that fit several of the 22 non-negotiable traits of the company. Normally, the person who receives the award is recognized by another respected employee of the company and awarded at a company-wide meeting at the end of the month. However, Davis’s above-and-beyond effort resulted in her receiving this remarkable reward.

“I was stunned,” Davis said of the moment when she was announced as the winner of the award. “I knew that I helped the team, but I discredited myself as able to receive praise because I never went there personally or interacted with the people in person as the rest of the team did. So, when it came time to recognize the winners, I was completely stunned to see my name there.”

By the end of her second week, Davis said, she was fully trained and up to speed on almost everything a normal employee in the FDLIC Encore Department would know. The Encore Department is the technology used to live-stream funeral services.

“I had to quickly learn how to do so much more than an ordinary apprentice should in less than one week,” Davis said. “By my third day, I took on responsibilities as if I was another full-time employee because I wanted to do anything I could to help make the lives of my bosses and co-workers easier. They needed to put their focus and full attention on the devastating matter at hand and give the funeral directors on site their undivided attention and assistance.”

Davis – who said the greatest lesson she learned during her apprenticeship is that it’s OK to make mistakes – was on the job for two months and will have a full-time job waiting for her when she graduates. In the meantime, she was offered a part-time job when the apprenticeship was over and she’s currently working in that job until she can begin her full-time job. And after some time there, her goal is to pursue a career with her DET degree because her true passion is video game design.

She credited ACU and COBA with getting the apprenticeship and learning to use her imagination to be as creative as possible.

“ACU had the connections for me; I would not have learned about this internship in the first place without them,” Davis said. “Being at ACU has helped me come out of my shell, so I can take the leaps of faith and go for something I want. My time at ACU has also taught me to think quickly on my feet so that I can learn how to do what I need to do quickly to be able to give back to and help others.

“The best thing about being a COBA student is having the opportunity for freedom to create whatever I can imagine,” she continued. “And if I can’t do it because I lack the skill, I have friends and professors around me who can and are actively willing to help because want to see me succeed.”

COBA Students Study Abroad in Montevideo and Gain a New Perspective

Travel helps you realize that no matter how much you may think you know, there’s always more to learn.

Those who have been fortunate enough to travel abroad know they will return changed people. Traveling to another culture for an extended period of time leads us to see humanity from a new perspective. It also helps us see ourselves as cultural outsiders, where the language, food, clothing, and ways of thinking may all be very different than our ingrained expectations. Hopefully, a study abroad experience is ultimately humbling, as we see the way God moves in different cultures and places. 

This summer, Professors Andy Little and Jim Litton led a COBA Study Abroad trip with 8 students to Montevideo, Uruguay.  They also took an extended side trip to Argentina, and the students spent their free weekend at Iguazu Falls on the border of Argentina and Brazil. Students were able to receive course credit for ENTR 419 (Global Entrepreneur) and BLAW 365 (Law and Entrepreneurship). 

COBA partnered with Universidad ORT, a local Uruguayan university, to arrange for company visits and cultural excursions. The ACU group met with several local startups: GeneXus, a software development company, Verdeagua, a hydroponic farming company, and Qualabs, a video software development company. The group also hosted a diplomat from the U.S. Embassy at the ACU house in Montevideo, toured the Uruguayan Congress, met with consultants from the Montevideo office of PwC, and got to know leaders of two government agencies that offer grants to start-ups.

Senior management major Taylor Walling was one of the students traveling with the group and was moved by their visit to Verdeagua. She said, “One of the most memorable visits for me was with a company called Verdeagua. They are the largest producer of hydroponic vegetables in the country. We got to tour their facility with the founder of the company, who has been working there for 20 years. I learned a lot from this experience by seeing the passion the founder has for what he does. He continually talked about what they were doing to make their company better and to grow it, which really demonstrated an entrepreneurial mindset we all wanted to learn about. The company visits were a great way to see how business in Uruguay operates.”

Why travel to Montevideo with students? Little says it’s because “Montevideo is a hidden gem in Latin America, and an outstanding place for business and technology students to study abroad.” The experience of being immersed in a foreign culture provides students with unique experiences that will enhance their future education and work skills. Students learn more conversational Spanish and are able to interact with business professionals and entrepreneurs from a very different culture than America – providing valuable knowledge to anyone interested in working globally in the future. In addition, they’re able to gain insight about themselves and the world around them by living in another culture, even for such a short time. 

Walling agrees with that sentiment. “I think the unique experiences of visiting different companies in Uruguay will enhance my education and work experience in the future. I enjoyed learning about concepts and ideas in the classroom and then getting to see the ways it was all applied in actual companies. Hearing the leaders at these companies was beneficial to me in understanding how they operate business. One interesting thing was that we talked to a couple of companies about their working relationship with US companies. This piece of information could really help in my future career if I were to work with other countries in my job.” 

Studying abroad doesn’t just broaden students’ educational and vocational opportunities. It also broadens their relationships with their classmates and professors. Walling said, “Studying abroad is very different from the typical classroom setting in a multitude of ways. One of the things that stood out to me most was the relationship that we, as students, got to build with each other and with the professors and their families. Instead of just going to class and hearing our professors lecture we got to share meals with them and experience new things. Through Study Abroad I feel like I gained a lot of wisdom from my professors as they shared stories from their experiences and as they listened to our dreams for the future.” 

The experience doesn’t just change students. It also is a formative experience for the faculty traveling with them. Little said that he learned more about Uruguay, Argentina, and the Rio de la Plata region and, “I got to spend several weeks with 8 amazing students.  Diego Bravo, ACU’s local site director, continues to be a strong friend.” 

Walling encourages any student thinking about studying abroad to “go for it!” She continued, “And if you are a student who has never considered it, I would recommend you look into it. At the start of my college career, I told myself that studying abroad wasn’t for me. Now I can confidently say that it was an experience that I will always remember and that I will take the lessons I learned into my future career. The one lesson that stands out to me is to go for the things that might bring fear because you never know where it might lead you. I am glad I did not let my fears and worries get in the way of going to Study Abroad because of the amazing experiences I had during my time in Uruguay.” 

To learn more about ACU Study Abroad opportunities, click here.

Alumni Spotlight: Carlee Pruden

When Carlee (Finkelstein ’14) Pruden graduated from ACU with a degree in marketing, she wasn’t exactly sure what the future held. But, as they often do, an internship led to her future career. After interning for Walmart in Bentonville, Arkansas post-graduation, Carlee has now been with the company for almost 8 years holding various roles in marketing, merchandising, and most recently as a merchant. As a merchant for tortillas, Tex-Mex, and salsa, she is responsible for selecting great-tasting items, negotiating the lowest costs, and giving the customers what they want and need in stores and online. Pruden furthered her studies at John Brown University graduating in 2016 with a Master in Business with a focus on International Business. She’s used her experience in retail to join in a class project for the past three semesters with Dr. Jennifer Golden.

Carlee assists and critiques students throughout the 7-week period of the accelerated course by working with Dr. Golden to create projects centered around her day-to-day duties as a merchant. These projects require students to think critically about who Walmart’s customer is, how to make their shopping experience valuable, and Walmart’s overall mission and goals.

This rare in-class opportunity has allowed students to gain insight into corporate marketing strategy and tactics and learn how these concepts relate to one of the largest employers in the world. Because of incredible alumni like Pruden, who give up their time to help educate students with real-world experiences, ACU’s College of Business continues to thrive. One member of the class said, “The fact that someone as successful as Carlee willingly sacrifices her time to teach us about what she does sets the example for future generations of graduates from ACU.” They continue, “Though this class is extremely fast-paced due to the nature of an accelerated course, it has shaped me professionally in ways I didn’t even think possible. I love that we can see what we learn be implemented in a real business environment.”

Carlee also benefits from the partnership with the class, saying, “Working with students is always a great reminder to always be learning. There are concepts they are being taught now that were not covered when I went through school, like digital marketing, that are critical to success in the workplace today. Students have taught me about upcoming technology ideas that can be applied in real time in my career.”

The seed for this classroom partnership was planted 10 years ago when Pruden was a student in Dr. Golden’s Introduction to Marketing course. Golden’s passion for teaching students about marketing sparked a desire to learn as much as possible for Pruden and many of the students in the class. Now, Golden and Carlee enjoy a friendship and mentoring relationship that has changed each of their lives for the better. Carlee says, “I am the career professional, wife, and woman I am today due to my time at ACU and my relationship with Dr. Jennifer Golden. When you sit back and watch Jennifer love God and love others it’s contagious. We have spent countless hours chatting about career life or family life, but at the end of the day, she always reminds me that our purpose in this world is to love God and love others.”

Golden’s example of loving God and loving others has spurred Pruden to action. Several years after graduating, Carlee realized that part of her passion for the community and serving others was not being completely filled by her job or other activities that she was a part of. To fill that void, she began getting involved with local non-profits and volunteering her time and talents to their causes. She has also been a part of Walmart’s Fight Hunger, Spark Change program for the past 5 years. As part of the campaign, Walmart has donated 7 billion pounds of food to Feeding America and their food bank network. In addition to her various philanthropic efforts, Carlee and her husband have 2 dogs, Barklee and Boone, and enjoy spending their time outside riding bikes, hunting, fishing, or trail riding in their side-by-side.

The College of Business Administration’s vision is to inspire, equip and connect Christian business and technology professionals to honor God and bless the world. Alumni like Carlee Pruden are walking, talking, real-life examples of that vision come to life as they inspire the next generation of COBA students.

Internship Spotlight: Katie Carr

Any baseball fan knows how much the game has changed in the last ten years. Many managers have begun focusing on stats for every aspect of the game, using staff members that specialize in analytics to help their team gain competitive advantages. This past spring Katie Carr (’22), information systems major from Wichita, Kansas, snagged an on-campus internship that has provided her with bountiful experience as she interned for the ACU baseball team as the Data Collection & Baseball Projects Manager. Katie told us more about her time with the team and how this internship has given her tangible skills and understanding to set her up for a homerun post-graduation.  

 

WHAT DID YOU DO IN YOUR INTERNSHIP?

As Data Collections & Project Manager, I analyze game statistics for player development. For example, during practices and warmups, I track pitchers as they practice to gather information on attributes such as pitch velocity, spin rate, and horizontal/vertical break. This provides valuable information for the whole team – coaches can utilize this in making decisions about starting lineups, and players can assess their performance and see what weak spots to focus on. 

Following games, I produce several reports such as top velocities, opposing pitcher compositions, and umpire statistics. I’m also in charge of setting up cameras to film the games and preparing a video guide with player appearances and times for easy navigation. 

 

WHAT WAS YOUR FAVORITE PART OF THE INTERNSHIP?

My favorite part of this job is that the sports industry is never dull. Each day, it provides a different experience that leads to new challenges or ideas. If we see a trend start to appear during a game, that gives us the opportunity to dive deeper into the data to see if we find anything interesting. 

 

WHAT WERE THE GREATEST LESSONS YOU LEARNED IN THE INTERNSHIP?

The greatest lesson I learned was to always be willing to learn. This role required a good understanding of the sport and knowing how it can be implemented in the player structure. While I had limited knowledge coming in, I didn’t let it discourage me. I come early and stay late after practices, scrimmages, and games to get more experience. 

 

HOW DO YOU SEE THIS EXPERIENCE AIDING YOU IN THE FUTURE?

There are countless industries you can pursue with data analytics, and being able to get experience in those fields is important in order to get ideas of future job options. Prior to working with ACU’s baseball team, I had never considered sports analytics. However, working on the field over the last semester has helped me discover an industry I want to pursue more after graduate school. 

 

DO YOU HAVE ANY TIPS FOR FUTURE INTERNS OR STUDENTS LOOKING FOR INTERNSHIPS?

Create meaningful relationships with your professors – they often have plenty of connections and are happy to help you out if you’re struggling. On one of our many office visits, I had mentioned to Dr. Ryan Jessup that I was looking for a job. Shortly after, he connected me with the baseball team’s coach who had reached out to him looking for analytics assistance. 

 

HOW HAS YOUR TIME AT ACU PREPARED YOU FOR THIS INTERNSHIP AND FOR GRAD SCHOOL AFTER GRADUATION?

Assignments with real-world applications have been incredibly beneficial. I’ve always enjoyed projects where you can truly see the impact of your work (such as going to Costa Rica for the Enterprise Consulting class or assisting with the Suitable app onboarding in the System Analysis & Design class). These were all great opportunities to practice the skills learned in the classroom in a real-life scenario. 

 

WHAT’S BEEN YOUR FAVORITE THING ABOUT BEING A COBA STUDENT?

My favorite part of being a COBA student is the number of faculty and staff who genuinely care about you and your future. I have received so much support and guidance from so many COBA professors that I know I wouldn’t get anywhere else. They truly believe in their students and their ability to succeed. 

 

We can’t wait to see what the future holds for Katie as she explores careers in sports and analytics. Upon graduation, Katie plans to attend Wake Forest University for her Master’s in Business Analytics.  

University Scholar Spotlight: Tyler Merritt

Tyler Merritt, a junior double major in accounting and financial management from Abilene, TX, is one of 4 business majors recognized as a University Scholar this spring. To qualify as a University Scholar, students must maintain a 3.5 GPA or higher and show a demonstration of knowledge and skill in the research of their appropriate field. Students are nominated by faculty across the university and presented for selection to the Faculty Senate for the final decision. We asked Tyler to tell us what it means to be honored and share his best advice on how students can get the most out of their college experience. Congratulations, Tyler!

 

 

Being named a University Scholar is a great honor! What was your first reaction when you received the news?

I was excited and honored to be chosen as a member of this elite group of students.

 

What extracurricular activities/student orgs were you involved with on campus?

  • Treasurer of Frater Sodalis
  • Member of U-Chorale and the A Cappella Chorus
  • A/V live events technician
  • Teaching assistant
  • Library circulation desk worker

 

What are some of your favorite memories/experiences in your department?

  • Listening to all of Dr. Fowler’s extremely entertaining auditing stories
  • Dr. Perkins bringing his guitar to class and singing a Willie Nelson parody
  • Somehow passing Dr. Neill’s bonds exam

 

What has grown you as an individual the most in your time at ACU?

Seeing and experiencing the tightly bonded community that is ACU, especially through the men of Frater Sodalis.

 

What is your favorite thing about ACU?

The kindness and care that the professors put into their lectures and interactions with their students

 

Do you have any advice for future students?

Don’t be afraid to try new things, but also don’t fill your plate up too much.  And always leave the biggest space for God and your faith life.

 

What will you be doing after graduation?

I will pursue a Master’s degree in accountancy and begin studying for the CPA certification exam.

 

University Scholar Spotlight: Destanie Crist

Destanie Crist, a financial management major from Valley Center, CA, is one of 4 business majors recognized as a University Scholar this spring. To qualify as a University Scholar, students must maintain a 3.5 GPA or higher and show a demonstration of knowledge and skill in the research of their appropriate field. Students are nominated by faculty across the university and presented for selection to the Faculty Senate for the final decision. We asked Destanie to share her best advice on how students can become involved on campus and gain experience for post-graduation life. Congratulations, Destanie! 

  

Being named a University Scholar is a great honor! What was your first reaction when you received the news? 

I was extremely grateful and honored that ACU faculty and staff picked me! It is a special reminder that God blesses, and that hard work always pays off.

  

What extracurricular activities/student orgs were you involved with on campus?

  • Heacock Scholars
  • LYNAY
  • Financial Management Association
  • Griggs Center for Entrepreneurship and Philanthropy
  • STAR
  • AMA
  • CEO Chapel
  • Off-campus, I served as a mentor for 11th and 12th grade girls through Beltway Church

  

What are some of your favorite memories/experiences in your department?

Managing the Student Investment Fund (STAR) was by far one of my favorite experiences at ACU. I have invested from a very young age, and I enjoyed being hands-on in class with real day-to-day investing activities. Leading as the Fund Manager taught me how to bring together teams and people with many different talents. The fund also did exceptionally well that year, and I loved working with everyone in the class.

Working at the Griggs Center was such a great career-developing experience. Whether as President of Enactus or the Director of Student Competitions, there was always a task and challenges ahead that I got to help with and improve. It is a great place to learn soft skills and meet incredible leaders like Mindy, Amanda, and Jim.

 

What has grown you as an individual the most in your time at ACU?

The groups and organizations I am involved in have helped me grow the most during my time at ACU. As a leader or a learner training to be one, I was challenged in ways outside of normal academics to strengthen my soft skills and leadership abilities. Working at the Griggs Center, in COBA, and at JP Morgan Chase are all exceptional work environments which have allowed me to take the skills I learned on campus and in the classroom to an actual workplace.

 

What is your favorite thing about ACU?

My favorite thing about ACU is the people. The professors, students, faculty and staff make ACU an amazing community. ACU is unique in so many ways, but the professors and peers that I have been blessed to be friends with have brought abundant wisdom and joy into my life.

 

Do you have any advice for future students?

The best piece of advice would be to seek God in all things: school, career, relationships, and your day-to-day living. Enjoy your time at school, be involved, and try new things, but also make sure to think about your next steps and life after school.

 

What will you be doing after graduation?

After graduation, I will start working full time as a Commercial Real Estate Analyst for J.P. Morgan Chase and I will get married in August!