University Spotlight: Ben Blackmon

Written by special contributor Lance Fleming

Each day, students across the ACU campus display the university’s mission to educate students for Christian service and leadership throughout the world through their actions and acts of service on the campus. Each year, students like those are nominated by their academic departments. From those nominations, 50 scholars are selected by the ACU Faculty Senate to receive the University Scholars Award for their graduating class. 

Among those 50 scholars who demonstrated outstanding scholarship by maintaining a grade point average (GPA) of 3.5 or higher, earning 90 hours towards their degree, and continuing the pursuit of knowledge in their research field, seven are students from the College of Business Administration. The COBA students who received this year’s University Scholars Award are Kathryn Crawford, Gracie Isham, Matthew Roberson, Will Harris, Diego Lozano Welsh, Ben Blackmon, and Garrett Powell. 

We have been highlighting each of those seven individuals over the last few weeks, including this profile of Ben Blackmon. A native of Allen, Texas, Ben recently graduated from ACU with a degree in Digital Entertainment Technology (DET) and a minor in Bible. He will be attending Guildhall SMU in the fall, a graduate program designed for video game development where he will be part of the level design track. 

Ben has also been involved with SIGCHI, the leading organization for students and professionals interested in studying human-computer interaction. He also led the DET club this year as president.   

Ben recently answered a few questions about his time at ACU and in COBA, covering everything from his most influential class to the most impactful experience he’s had while at ACU:

 

Q: What is the most important thing you’ve learned about yourself at ACU?

Blackmon: The most important thing I’ve learned at ACU is that life isn’t about me. When you stop and consider the lives of everyone around you and how they are all experiencing life alongside you, it helps put things into perspective in a way that I hadn’t had previously. Even though I entered college knowing that life isn’t about me, it wasn’t until I grew up and matured that my life started to reflect that belief.”

 

Q: What professor or class has impacted you most and why?

Blackmon: I think of all of the Professors that have impacted me, the most impactful has been Professor Rich Tanner. He was an excellent mentor and teacher, but he was a good friend when things became tough this semester. He has consistently been there for his students and has been there for us throughout all of our time here.”

 

Q: Of all the things you’ve experienced at ACU, what do you believe will have the most impact on your life?
Blackmon: The most influential part of being a part of COBA is the staff. I know all of the SITC staff with whom I have had classes personally, and they have helped me grow tremendously. Even beyond that, for the one class I had with Dr. Andy Little for BLAW, he helped me when I struggled in his class. I have never been surrounded by a staff that has been so supportive, helpful, and instrumental to my growth at ACU.”

University Scholar Spotlight: Garrett Powell

Written by special contributor Lance Fleming

Each day, students across the ACU campus display the university’s mission to educate students for Christian service and leadership throughout the world through their actions and acts of service on the campus. Each year, students like those are nominated by their academic departments. From those nominations, 50 scholars are selected by the ACU Faculty Senate to receive the University Scholars Award for their graduating class. 

Among those 50 scholars who demonstrated outstanding scholarship by maintaining a grade point average (GPA) of 3.5 or higher, earning 90 hours towards their degree, and continuing the pursuit of knowledge in their research field, seven are students from the College of Business Administration. The COBA students who received this year’s University Scholars Award are Kathryn Crawford, Gracie Isham, Matthew Roberson, Will Harris, Diego Lozano Welsh, Ben Blackmon, and Garrett Powell. 

We will highlight each of the seven over the next month, including this profile of Garrett Powell, a native of Aledo, Texas, who carries a 3.9 GPA while majoring in computer science with a focus on software engineering and minoring in mathematics. Garrett – who has been working as an intern for Funeral Directors Life Insurance Company – will go to work with FCLIC as a DevOps Developer. 

While at ACU, Garrett has been heavily involved in academic and campus life pursuits. He has served as Dr. James Prather’s research assistant, researching metacognition, programming error messages, and novice programmers. Seven of his articles have been published on various platforms over the last three years. 

He’s also the chairman of the local ACM SIGCHI Chapter and is president of the ACU Swing Cats, the swing dance club on campus. Garrett has been with the group since the fall of his freshman year (2019-20) and was with the group on April 29 when it celebrated its 20th anniversary with a dance at the Elks Ballroom. 

Garrett recently answered a few questions about his time at ACU and in COBA, covering everything from his most influential class and professor to the most impactful thing he’s been a part of while at ACU: 

 

Q: What is the most important thing you’ve learned about yourself at ACU?

Powell: “Learning to interact and communicate with people from different areas of life, whether from other majors or societal backgrounds.” 

 

Q: What professor or class has impacted you most and why?

Powell: “James Prather has by far been the most influential professor. He picked me up as a research assistant in the spring of my freshman year and has been a mentor ever since. He introduced me to the many ways we can improve people’s lives by implementing accessibility tools on our software. The most influential class would have actually had to have been a two-part class. Software 1 and 2, taught by Brent Reeves, greatly impacted me. He helped implement projects that reflected what working in the real world was like. It did a great job preparing me for what I see in my job day to day.”

 

Q: Of all the things you’ve experienced at ACU, what do you believe will have the most impact on your life?

Powell: “Being involved in Swing Cats has been the most influential part of my college experience. It brought me out of my comfort zone and moved me into a leadership position.”

Why Internships Matter

COBA Alums who work at Southwest Airlines recently came to discuss internship opportunities at the company with COBA students. Pictured from left to right are Chris Grubbs (’95), Kristy Ng (’20), Baron Smith (’09), Bethani Culpepper (’19), and Katie Coldwell (’00).

Written by special contributor Lance Fleming

When the College of Business Administration (COBA) unveiled the most significant changes to its curricula in decades, one area of great emphasis was professional development. Those studying the updates and later making the recommendations believed a professional internship would help make COBA students more well-rounded prospective employees when they left ACU.

 

As Dr. Brad Crisp, the Dean of the College of Business Administration said recently, “… we are placing greater emphasis on professional development by requiring a professional internship in management, marketing, and information systems and offering an internship as an option for accounting and finance majors.”

 

As the person serving as the director of professional development and internships for COBA, Jasmine McCabe-Gossett said the new emphasis on internships will help make students better equipped to handle real-world practices that they will face when they begin working full-time.

 

“Students need to take advantage of the unique timing internships can offer,” said McCabe-Gossett, who is in her first year as the Professional Development and Internship Director for COBA. “Students have the distinct opportunity to apply what can feel like abstract theories and case studies to the real world. Internships are insulated and allow students to practice in an environment designed for them to ask questions and fail, whereas, post-graduate opportunities can be far less forgiving.”

 

Tim Johnston, the Assistant Dean for COBA, said a student who participates in an internship program in college will have a distinct advantage over students who don’t take advantage of those programs.

 

“Many years ago, with the contraction of the economy, many students were entering college without a lot of summer work experience,” Johnston said. “One of the top qualities all employers like to access is work ethic. Without a lot of work experience, it was difficult to feel confident about a student’s ability to dig-in and work hard. Many large organizations started internship programs.

 

“These programs typically run for 12 weeks during the summer,” he said. “Most are paid and it’s a way for a company to have a long and intense look at the candidates. Many companies only offer full-time opportunities to those students who have completed an internship with their organization. So for many large firms, this is the path into their company.”

 

When a student is looking for an internship, COBA Associate Dean Andy Little said one thing stands above all when he advises a student on a potential position.

 

“Fit,” he said succinctly. “In other words, does this organization fit your values and the goals you have set for yourself? Will you get practical experience? What kind of people work there? Is it an industry or market segment that you would like to start your career in?”

 

McCabe-Gossett agrees that finding an internship in a potential career field is an essential part of finding the right landing spot.

 

“I encourage students to focus on finding an internship in the industry they imagine as their future career,” she said. “Doing so will allow them to fully immerse themselves so they can determine whether or not their dream industry aligns with their values, work style, etc.”

 

The National Association of Colleges and Employers has surveyed employers and determined the following qualities are most important to the potential employers surveyed. In order of importance, those qualities are:

  • Problem-solving (critical thinking)
  • Teamwork / collaboration
  • Professionalism / work ethic
  • Verbal and written communication skills
  • Digital technology capabilities
  • Leadership
  • Global / multicultural fluency

 

“We want our students to demonstrate these competencies and reflect on their current areas of strength and areas where growth is needed,” Johnston said. “Their internship manager completes a formal evaluation that provides feedback on these key qualities.

Another key advantage we are looking to provide for ACU students is an opportunity to intern with ACU alumni,” he said. “Our alumni teach students how professional excellence provides another avenue to honor God, as we serve in the marketplace.”

If you’d like to know more about internships with COBA, as either an employer or a student, email coba@acu.edu.

Internship Highlight: How Alissa Davis Brought Comfort to Uvalde

Written by special contributor Lance Fleming

In most places of business, an apprentice is given a few days or even a week to get their feet wet and learn the ins and outs of the office before being fully indoctrinated into the ins and outs of the everyday job.

Alissa Davis didn’t have that luxury.

When Davis – who is pursuing her Bachelor of Science in Digital Entertainment Technology (DET) with an emphasis on Video Game Design and is on target to graduate in May 2023 – started her apprenticeship with Funeral Director’s Life Insurance Company on June 1, she had no choice but to get right to work and help her co-workers make it through one of the saddest moments in the recent history of the country.

Just one week before she began, 19 students and two teachers at Robb Elementary School in Uvalde lost their lives to a mass shooter. When Davis began her apprenticeship, she was immediately charged with helping to set up and monitor live streams of approximately 15 of the funerals that stretched over several days.

It was a tough and emotional task and one that Davis hasn’t fully put into perspective.

“I still haven’t fully processed the emotions that came with it,” said Davis, who is a senior from Stephenville. “There were several times during the services when I had to completely turn the sound off and momentarily step away from my desk where I was monitoring the live stream because I couldn’t handle the sound of the parents grieving for their lost children. There was always a tense aura in the department because we needed to do better than our best and ensure that everything went as smoothly as possible for those families and the community, who suffered great losses.”

Around July 1 when her boss returned from Uvalde, Davis was assigned a new responsibility to create short training videos for both new and regular clients to watch and learn how to use the FDLIC streaming product. Despite the difficult and emotional circumstances, Davis had quickly made a name for herself at the company. So much so that at the end of her apprenticeship, Davis was awarded the Performance Plus Award, which is awarded by the FDLIC’s Board of Directors and had never before been presented to an apprentice.

The award is given to an employee who shows outstanding qualities that fit several of the 22 non-negotiable traits of the company. Normally, the person who receives the award is recognized by another respected employee of the company and awarded at a company-wide meeting at the end of the month. However, Davis’s above-and-beyond effort resulted in her receiving this remarkable reward.

“I was stunned,” Davis said of the moment when she was announced as the winner of the award. “I knew that I helped the team, but I discredited myself as able to receive praise because I never went there personally or interacted with the people in person as the rest of the team did. So, when it came time to recognize the winners, I was completely stunned to see my name there.”

By the end of her second week, Davis said, she was fully trained and up to speed on almost everything a normal employee in the FDLIC Encore Department would know. The Encore Department is the technology used to live-stream funeral services.

“I had to quickly learn how to do so much more than an ordinary apprentice should in less than one week,” Davis said. “By my third day, I took on responsibilities as if I was another full-time employee because I wanted to do anything I could to help make the lives of my bosses and co-workers easier. They needed to put their focus and full attention on the devastating matter at hand and give the funeral directors on site their undivided attention and assistance.”

Davis – who said the greatest lesson she learned during her apprenticeship is that it’s OK to make mistakes – was on the job for two months and will have a full-time job waiting for her when she graduates. In the meantime, she was offered a part-time job when the apprenticeship was over and she’s currently working in that job until she can begin her full-time job. And after some time there, her goal is to pursue a career with her DET degree because her true passion is video game design.

She credited ACU and COBA with getting the apprenticeship and learning to use her imagination to be as creative as possible.

“ACU had the connections for me; I would not have learned about this internship in the first place without them,” Davis said. “Being at ACU has helped me come out of my shell, so I can take the leaps of faith and go for something I want. My time at ACU has also taught me to think quickly on my feet so that I can learn how to do what I need to do quickly to be able to give back to and help others.

“The best thing about being a COBA student is having the opportunity for freedom to create whatever I can imagine,” she continued. “And if I can’t do it because I lack the skill, I have friends and professors around me who can and are actively willing to help because want to see me succeed.”

COBA Professors and ACU Alum Team Up For Research

Have you ever struggled to make a decision when given too many options? Choice overload, or overchoice, is a cognitive process where people have difficulty making a decision due to a variety of options. Why does this happen?

As part of the lifelong relationship vision of the College of Business Administration, Associate Professor of Marketing, Dr. Ryan Jessup,  and SITC Director and Professor of Computer Science, Dr. John Homer, partnered with ACU alum, Levi Ritchie (’15), to research the choice overload effect. Their paper,  “Hurry up and decide: Empirical tests of the choice overload effect using cognitive process models”, was featured in the American Psychology Association’s April issue on decision. According to Scimago Journal & Country Rank, this journal is in the top 10% in psychology, neuropsychology and physical psychology subfield.

Dr. Ryan Jessup

While in graduate school at Indiana University, Dr. Ryan Jessup collected data to study a theory of decision making that prompted him to conduct this research as a follow-up from that work. As the lead author, Dr. Jessup generated the research idea and designed the experiment which was programmed by Dr. Homer. Levi Ritchie helped program part of the experiment in Python, recruited participants, and collected data before analyzing the data along with Dr. Jessup. The team combined their expertise in their respective fields to compile and edit the paper that was then published in the APA Journal. Dr. Jessup described the goal of their research as, “We wanted to test between multiple competing hypotheses that I had proposed in an earlier paper for the choice overload aka too much choice effect. The effect is that people purchase more when they have fewer options to choose from, violating basic economic principles.” 

Levi Ritchie (’15)

The science of cognitive psychology is broad and contains a variety of potential research studies; however, Levi Ritchie described the importance of studying the choice overload effect as essential to the business field, “From a business perspective, understanding the elements that moderate the effect is crucial to marketing. Even when your selection of alternatives is plentiful, it may be beneficial to only present the strongest subset.” Similarly, Dr. Jessup commented on how important the understanding of this effect is when selling or promoting a product, as well as for personal decision making. 

“An interesting thing about conducting quality research is that it makes us better at teaching. In my case, it is particularly true because I tend to teach courses on how to conduct or analyze research. But, even if I were teaching a different type of course it would still improve my teaching for several reasons. First, when teaching on a relevant topic, I would be far more aware of the pioneering research – in some cases because I would have been the one to do it; in other cases, it would be because I had to examine all possible theories and explanations when conducting my research, simultaneously giving far more breadth and depth than I would have gotten had I just read about it in the textbook or merely just read a few things about it. In essence, researchers know more about these findings because they are the ones making them – we are not merely reading about them. It is the ultimate in experiential learning”, Jessup said. 

The conclusion of this research was explained in-depth in their publication, but Jessup summarized by saying, “We found that one of our proposed explanations well predicted the data whereas another one – the one that is commonly espoused as causing the effect – did not appear to play a role. A specific conclusion was time pressure appears to really drive the effect; so, if you are trying to sell things to people who are often hurried – think drive-thru’s or situations where people often have little children with them – you are better off giving them a very small set of options.”

Levi Ritchie is currently pursuing a career in Data Science, while Dr. Jessup continues to work on research on an improved theory of decision making that combines choice with learning. He is currently working on another project that involves the choices of married individuals and economic games with professors Katie Wick, John Homer and, recently graduated marketing major, Luke Stevens (’20).

COBA is Saying Goodbye to Three Legends in the Classroom

The end of the academic year brings about the season of awards, recognition, and change whether it occurs in elementary school, high school, or college. While we celebrate our graduates and the next chapter of their lives, the College of Business Administration is not immune to transition, either. We are  saying farewell to three inspirational professors: Dr. Rob Byrd (Associate Professor of IT and Computing), Dr. Malcolm Coco (Professor of Human Resource Management), and Dr. Terry Pope (Professor of Finance) as they retire. Students, colleagues, friends and family joined to honor them at receptions on May 6th where tributes and well wishes were shared with each of the retiring professors.

Rob Byrd with SITC students Paula Berggren and Lauren Walker

Rob Byrd came to ACU in 2009 and was known for not only helping students dive deep into the world of Information Technology and Security, but also helping them develop a deeper faith and spiritual walk. Recent SITC graduate, Lauren Walker (’19) described Byrd as a passionate teacher who wanted to maximize students’ learning and push them to be their best selves. She said, “He never missed an opportunity to show us how the knowledge and skills we were gaining can transcend all areas of life. He never settled on just letting us ‘get by’ with our education. He constantly challenged us and pushed for excellence and innovation. As a mentor, he was a person who saw the best in his students. He wasn’t afraid to say the hard things, and encouraged us to go after the things in life we never thought we could achieve. ” Dr. Byrd baptized Lauren last October and she recounted that Byrd was “just simply himself”, never afraid to be transparent, witty, cynical, and show a genuine interest in his students. She said, “If anyone of us needed help with something school related, or even personal, it wasn’t a doubt that he was just one phone call or text away.”

Dr. Byrd

While some students might have been intimidated by a professor like Byrd, Walker said, “The last thing I guess I want to say is that like all of the SITC professors, Dr. Byrd is so special. Dr. Byrd is such a softy, but of course he would never say it. He has such a servant heart, and has touched so many students’ lives over the years, and of course I just happen to be one of them. He’s one of those professors I will end up telling my children stories about!”

Byrd is transitioning into a new career as Staff Technical Project Engineer with Collins Aerospace at their headquarters location in Cedar Rapids, Iowa. He said, “This position will be a challenging adventure for me-just what I was hoping for. Working at this level will allow me to be involved and responsible for both the design/development and the budgetary/systems aspects of the assigned projects and programs. The nature of the work will be classified, but will be in support of national defense and will draw from my education, experience and certifications. I thank my colleagues for their support.”

Coco with students Grace Smith and Dayle Hayes

Malcolm Coco arrived at ACU in 1989. Coco was well known for helping students find jobs through his internship class, mentoring students through Human Resource classes and the Student Chapter of the Human Resource Management organization, his love for the outdoors, and playing the Beach Boys loudly during office hours.

Coco said that when he came to ACU, he only intended to teach for 2 or 3 years and then planned to pursue a career as a pilot for an airlines. Thirty years later, he says, “I’m still teaching and enjoying every minute. Associating with great Christian faculty and staff and having the opportunity to shape young lives has been a blessing to me. I’m wondering where the 30 years went to!”

Dr. Coco with his family

When asked what the best advice he would offer to students would be, he encouraged students to be the best you that you can be. Always strive to be your bosses “go to” person, meaning when there is an important project with a short turn around and it needs to be done correctly, you want your boss to always think of  you as the person he or she trusts to get the job done. He said, “Winners make it happen and losers let it happen.”

To his colleagues, Coco said, “It has been a blessing to me to have the fortune of knowing so many God fearing, Christian faculty. Your example and support for me and my family for these past 30 years has been tremendous. Thanks for the memories.”

Retirement for Coco will be a mixed bag. He will continue to teach as an adjunct faculty member and will continue to manage the COBA internship program. Coco has no plans to slow down. He said, “My children and grandchildren all live in Abilene, so I’m planning for some serious grandchild time. Hobbies of hunting and fishing will continue. I have already joined several civic organizations and intend to do volunteer work for several non-profits.”

Pope with daughter Abby Pimentel and wife Gayla

When he wasn’t teaching a finance class like STAR (Student Trading and Research), you could find Terry Pope on the golf course, working on his new baseball podcast with Tim Johnston, or in his shop working on his next furniture project.

Terry Pope answered the call by Jack Griggs to come and teach at ACU in 1992. Pope said that teaching at ACU has been a great experience, “When I came to Abilene, having already worked for twenty-three years in industry and academics, I was thinking that I would teach for about fifteen years. However, teaching at ACU was so rewarding that I just kept showing up, year after year. ACU is a special place to our family, since Gayla and I, all three of our children, and three of our grandchildren have attended.  Our other six grandchildren will likely follow in these steps.” Pope went on to say that it’s been great to be a part of the ACU community.  He said, “I felt that everyone on campus strove for excellence in what they did and sought to be pleasing to God.  Being a part of that environment made me a better person.”

Terry, Gayla, Beth, and Don Pope

When asked if there was anything he’d like students to know, he said, without question that the favorite part of teaching at ACU was getting to know so many students.  Pope estimates that he has taught about four thousand students and tried to get to know each one of them saying, “I have many great friendships today with former students.  Every student was different – different backgrounds, different interests, and different personalities.  That diversity made our community better. I hope that I communicated to my students that being a Jesus follower comes before all else.  While I taught Finance, I said ‘the main thing is to keep the main thing the main thing’.  Brilliance in Finance is not the main thing, but only a compliment to following Jesus.”

Pope said that his colleagues at ACU were great and continue to be his close friends.  He recounted, “I remember telling someone early in my career at ACU that I had underestimated the joy of being able to work daily in a Christian environment.  I felt a closeness and shared purpose with colleagues all over campus, even though we might not have been well acquainted. To all of these colleagues, I say ‘keep it going’.  Investment managers must communicate to their clients that ‘Past performance is no guarantee of future results.’  Every day is a new day that requires our best efforts and a continuing renewal of our minds.”

Pope plans on staying in Abilene and continuing to be closely connected to ACU while spending time playing more golf and tennis, doing more woodworking, taking piano, traveling, studying, and volunteering. “There are many more things that I will want to do that time will allow.”

Combined, the three educators have almost 75 years of experience teaching ACU students. Their dedication to students and peers as well as their example of excellence in the classroom and in their faith walks will truly be missed. The words “thank you” seem inadequate for what they have meant to the lives of thousands of students.

Click on the highlighted links below to view pictures and video messages in tribute to each of the retiring professors.

Pics from the retirement reception

Rob Byrd video

Malcolm Coco video

Terry Pope video